Hotel vicino a Serra House of Chilli - Sandown

“Mum had a nice stay at this pet friendly hotel, the dog enjoyed his trip, too!”

“After I left this am the hotel is niw closed and ti be sold. News only made know to staff very recently.”

“Friendly staff. The lounge and bar area seemed recently renovated. Room was a bit outdated but the price was reasonable. ”

“Good Hotel. Adequate shower. Lovely building structure, dining, garden and bar area. Adorable Vintage Decor and interiors. Excellent Food Menu. Reasonable pricing. ”

“Great views from the bedroom towards the sea (apart from the infamous Shanklin lift shaft). Sun rise while lying in bed was fantastic to see. Staff were great and the food was good. Although some areas were a little worn and could do with a bit of TLC, it was very clean and tidy.”

“Excellent location, friendly staff and superb good. ”

“Excellent service and staff were outstanding”

“A lovely hotel and lovely staff. Great location. We are in the bar and food was excellent as well. There was a slight hiccup on our arrival due to a delayed ferry but the staff couldn't do enough for us after that. We will definitely return and recover.mend it to anyone”

“Ottimo rapporto qualità e prezzo Gli ospiti sono stati gentili e disponibili La colazione adeguata ed abbondante. Camera (n. 2) un po rumorosa per il traffico ”

“Reception staff were excellent. Spa facilities excellent. Parking very easy”

“Issues about the room Open the door - strong musky smell even with the window open. On arrival in the room I had to remove 5 spiders (each in different corners of the room) aswell as several cobwebs. Carpet had a massive stain upon entering the room which probably added to the musky smell. Room uninviting and very small for double. Décor was 1970's styled, looking incredibly dated. Bath had large scattered spots of paint so you certainly wouldn't bath in it. Can’t shave as there’s no plug in...

“The staff were really lovely, easy check in and easy check out. But, the bathroom had toothpaste marks all over the sink, glass shelf and mirror. The temperature of the shower was either really hot or really cold, you couldn’t change it manually. The hair dryer in the room didn’t work at all. The big bathroom light didn’t work, only a small one above the mirror when you used the shower you could hardly see what you were doing.”

“Overall good stay”

“Staff were friendly and welcoming on arrival and lovely to speak to throughout our short stay. The hotel is immaculately kept and tastefully furnished. Our room was spacious (family room with a queen bed and bunk beds for our 2 children was a dream for them) and had great amenities. Bathroom was clean and basic toiletries were supplied along with shaving and dental kits. Enjoyed our short stay and would highly recommned.”

“The room seemed clean, dirty towel that was left was removed after this was pointed out. Room was well equipped with coffee maker and kettle, nice modern bathroom. To our surprise the room was not cleaned during the day and towels not refreshed. Also coffee, tea, water etc was not replenished. Breakfast in the local pub across the square was not good. No fresh fruit for instance and the used ingredients were not the best.”