Baita intera

7 Camera da letto Cabina - posti 34 - Mountain View

Galleria fotografica per 7 Camera da letto Cabina - posti 34 - Mountain View

Smart TV, caminetto, lettore DVD, tavolo da calcetto
Idromassaggio all'aperto
Dettaglio esterni
Smart TV, caminetto, lettore DVD, tavolo da calcetto
7 camere, ferro/asse da stiro, Wi-Fi gratuito, lenzuola

Recensioni

8,2 su 10
Ottimo

Baita intera

7 camere6 bagni32 posti letto307 m²

Servizi più richiesti

  • Vasca idromassaggio
  • Cucina
  • Lavatrice
  • Asciugatrice
  • Wi-Fi gratuito
  • Aria condizionata

Aggiungi le date e scopri i prezzi

Informazioni su questa struttura

Intera sistemazione

Avrai a disposizione l’intera baita e potrai condividerla con i tuoi compagni di viaggio.

7 Camera da letto Cabina - posti 34 - Mountain View

Tu e 33 dei tuoi amici più cari e la famiglia potrà godere di una vacanza indimenticabile a Big Bear Lodge si trova sul bordo della Arti e Mestieri della Comunità. A soli 20 minuti dal centro di Gatlinburg e Pigeon Forge si sono solo a breve distanza da tutte le attrazioni. Cioè se ci si annoia di giocare a biliardo, calcio balilla e air hockey, mentre la raccolta con i tuoi amici e familiari.



Rilassati su uno dei tanti ponti e goditi un tuffo nella vasca idromassaggio.






Si entra al livello medio di questa cabina.

Camera da letto e dormitori:
(UL = livello superiore, ML = livello medio, LL = livello inferiore)
UL Suite 1: King Bed - 2 posti letto
UL Suite 1: Queen Bed - Sleeps 2
UL Suite 2: King Bed - 2 posti letto
UL Suite 2: Queen Bed - Sleeps 2
UL Game Room: Queen Sleeper - 2 posti letto
UL Game Room: Queen Sleeper - 2 posti letto
ML Suite 1: King Bed - 2 posti letto
ML Suite 1: Queen Bed - 2 posti letto
ML Suite 2: King Bed - 2 posti letto
ML Suite 2: Queen Bed - Sleeps 2
ML Suite 3: Queen Bed - 2 posti letto
Sala giochi ML: Queen Sleeper - 2 posti letto
Sala giochi ML: Queen Sleeper - 2 posti letto
Suite LL 1: letto matrimoniale - 2 posti letto
Suite LL 1: letto matrimoniale - 2 posti letto
LL Suite 2: King Bed - 2 posti letto
LL Great Room: Queen Sleeper - Sleeps 2

Servizi della struttura

Impianti sciistici

  • Impianti da sci nelle vicinanze

Piscina/Spa

  • Vasca idromassaggio

Connessione Internet

  • La baita offre la connessione Internet Wi-Fi gratuita

Parcheggio e trasferimenti

  • Parcheggio in loco

Cucina

  • Forno
  • Frigorifero
  • Isola per cucina
  • Lavastoviglie
  • Macchina per caffè/tè
  • Macchina per il ghiaccio
  • Microonde
  • Piano cottura
  • Stoviglie, piatti e utensili da cucina
  • Tostapane

Area pasti

  • Tavolo da pranzo

Camere da letto

  • 7 camere da letto
  • Divano letto
  • Lenzuola fornite dalla struttura

Bagno

  • 6 bagni
  • Asciugamani forniti in loco
  • Vasca o doccia

Spazi a disposizione

  • Camino
  • Sala da pranzo separata
  • Soggiorno
  • Tavolo da pranzo

Intrattenimento

  • Lettore DVD
  • Smart TV con canali satellitari/via cavo

Aree esterne

  • Balcone
  • Griglia da barbecue

Lavanderia

  • Lavanderia
  • Lavatrice

Comfort

  • Aria condizionata
  • Riscaldamento

Animali

  • Non sono ammessi gli animali domestici

Idoneità e accessibilità

  • Struttura riservata ai non fumatori

Servizi e dotazioni

  • Ferro/Asse da stiro
  • Telefono

Vantaggi della posizione

  • Nella zona montana
  • Vicino a un ospedale
  • Vicino a un outlet

Cose da fare

  • Calcio balilla
  • Parco acquatico
  • Sala giochi
  • Tavolo da biliardo
  • Birdwatching nelle vicinanze
  • Casinò nelle vicinanze
  • Equitazione nelle vicinanze
  • Golf nelle vicinanze
  • Itinerari per mountain bike nelle vicinanze
  • Parco a tema nelle vicinanze
  • Pattinaggio sul ghiaccio nelle vicinanze
  • Pesca nelle vicinanze
  • Piste pedonali/ciclabili nelle vicinanze
  • Rafting nelle vicinanze
  • Speleologia nelle vicinanze
  • Tour ecologici nelle vicinanze
  • Tour enologici nelle vicinanze
  • Tubing acquatico nelle vicinanze

Misure di sicurezza

  • Rilevatore di monossido di carbonio (l'host ha indicato che la struttura è dotata di un rilevatore di monossido di carbonio)
  • Rilevatore di fumo (l'host ha indicato che la struttura è dotata di un rilevatore di fumo)
  • Kit di pronto soccorso
  • Estintore
  • Serratura di sicurezza

Informazioni generali

  • Dimensioni dell'unità: 307 metri quadrati

Strutture simili

Regolamenti

Check-in

Check-in a partire dalle 15:00

Check-in senza contatti disponibile

Età minima per il check-in: 21

Check-out

Check-out entro le 10:00

Istruzioni speciali per il check-in

Riceverai un'e-mail dall'host con istruzioni relative al check-in e al check-out

Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica.

Animali domestici

Animali domestici non ammessi

Bambini e letti aggiuntivi

Si accettano prenotazioni che includono bambini.

Eventi

Non è consentito organizzare eventi

Politica fumatori

Non è consentito fumare

Informazioni importanti

Da ricordare

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Le feste in loco e gli eventi di gruppo sono severamente vietati.
L'host ha indicato la presenza di un rilevatore di monossido di carbonio in struttura.
L'host ha indicato la presenza di un rilevatore di fumo in struttura.
La struttura è dotata di un estintore antincendio, un kit di pronto soccorso e una serratura di sicurezza.
Questa struttura è gestita tramite il nostro partner Vrbo. Riceverai un'e-mail da Vrbo con un link al tuo account, dove potrai modificare o cancellare la prenotazione
Se cancelli la tua prenotazione, si applicheranno le condizioni di cancellazione dell’host. In base alla normativa dell’UE sui diritti dei consumatori, i servizi di prenotazione di alloggi non sono soggetti al diritto di recesso.

Informazioni sulla zona

Questa baita si trova a Sevierville e vanta una posizione strategica nei pressi di parchi a tema e in montagna. Museo del Titanic e Cena con Spettacolo Dolly Parton's Dixie Stampede sono due delle principali attrazioni culturali della zona. Per gli amanti dello shopping, invece, due tappe assolutamente da non perdere sono Island at Pigeon Forge e Tanger Outlets. Viaggi con dei bambini? Non perdere Ripley's Aquarium of the Smokies e Dollywood. Qui c'è tutto quello che ti serve per una giornata entusiasmante sulla neve! Un esempio? Ovvio i tracciati per tutti i livelli. Se non ti basta prova un'attività all'aperto unica come il pattinaggio su ghiaccio. Vai alla guida turistica di Sevierville
Mostra altre baite a Sevierville
Mappa
Sevierville, TN

Cosa c’è nei dintorni?

  • Little Pigeon River
    Little Pigeon River
    6 min in auto - 6.4 km
  • Cena con Spettacolo Dolly Parton's Dixie Stampede
    Cena con Spettacolo Dolly Parton's Dixie Stampede
    15 min in auto - 16.4 km
  • Mills Park
    8 min in auto - 8.1 km
  • Rocky Top Sports World
    9 min in auto - 9.4 km
  • Morning Mist Village
    10 min in auto - 9.4 km

Come spostarsi

  • Alcoa - Aeropuerto de Knoxville (TYS) - 66 min. in auto

Ristoranti

  • McDonald's
    14 min in auto
  • Wilderness Pass Restaurant
    26 min in auto
  • Till And Harvest
    26 min in auto
  • Three Jimmy's Good Time Eatery
    14 min in auto
  • Splinter's Trailside Snacks
    26 min in auto

Domande frequenti

Gli animali sono accettati presso 7 Camera da letto Cabina - posti 34 - Mountain View?

No, questa struttura non accetta animali domestici.

Quanto costa il parcheggio presso 7 Camera da letto Cabina - posti 34 - Mountain View?

Presso la struttura è disponibile un parcheggio in loco.

A che ora si deve eseguire il check-in presso 7 Camera da letto Cabina - posti 34 - Mountain View?

Orario di inizio del check-in: 15:00.

A che ora si deve eseguire il check-out presso 7 Camera da letto Cabina - posti 34 - Mountain View?

Orario del check-out: 10:00.

Dove si trova 7 Camera da letto Cabina - posti 34 - Mountain View?

Con una buona posizione in montagna, questa baita per famiglie si trova a 10 km da Little Pigeon River, Location per matrimoni Chapel at Honeymoon Hills e Rocky Top Sports World. Rocky Top Mountain Coaster e Parrot Mountain and Gardens si trovano a meno di 15 km di distanza.

Recensioni su 7 Camera da letto Cabina - posti 34 - Mountain View

Recensioni

Ottimo

Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.
Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 67 su 132 recensioni
Valutazione di 8 - Buono. 31 su 132 recensioni
Valutazione di 6 - Soddisfacente. 17 su 132 recensioni
Valutazione di 4 - Scarso. 6 su 132 recensioni
Valutazione di 2 - Terribile. 11 su 132 recensioni

7,2

Pulizia

8,2

Posizione

Recensioni

Da un sito partner

10/10 Eccellente

Patty A.

Beautiful place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was perfect for the group of 6 families, we were surprised to find two beds in most of the rooms which made our stay more comfortable. The space and location also made it more amazing. I hope to come backIf you are looking for a spacious and comfortable place, this is the place.
Da un sito partner

10/10 Eccellente

Ben S.

Ben's Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing, really well handled by the company. I would definitely come back!
Da un sito partner

10/10 Eccellente

Ashlyn S.

Beautiful Cabin!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was great and worked really well for our retreat with the women in our church. We had a wonderful time of fellowship and relaxation during our stay here. The beds are pretty hard, so come prepared for that if you are not used to sleeping on a harder mattress.
Verificata

10/10 Eccellente

Mayra M.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

Excelente

Esta cabaña está perfecta para familias grandes tiene todo lo que necesitas, bastante espacio. A nosotros nos encanto la recomendaría mil veces
Soggiorno di 8 notti a settembre 2024
Da un sito partner

10/10 Eccellente

MONICA B.

Easter vacation

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great, I received all the needed info. Prior to my arrival which made everything go smoothly.
Da un sito partner

10/10 Eccellente

Bijoy S.

Great Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great
Da un sito partner

10/10 Eccellente

Paul S.

KING WOMEN'S sOCCER

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Team retreat went well.
Verificata

10/10 Eccellente

aletha e.

Mi è piaciuto: Pulizia, check-in, comunicazione, posizione e accuratezza dell’annuncio

A freezing Christmas stay

Beautiful, ,love all the wood , and the layout..Not enough seating.The wall hanging, and decorations are dated and faded and need to be replaced.No emergency heat , and the cabin stayed cold.
Soggiorno di 4 notti a dicembre 2022
Da un sito partner

8/10 Buono

Benjamin G.

Quick getaway with family.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First I thought we were kind of far from everything but once I got a lay of the land it doesn’t seem far at all. The only real issue we had was we had to wait to check in a little longer than expected and a maintenance man was still there an hour and a half after we were originally supposed to check in. Then once we got settled we wanted to get in the jacuzzi but it wasn’t working properly. Maintenance did respond and fix the issue quickly. After that we really had no complaints. We had enough space, it was nice and cool. We had a good view of the mountains. It was an overall great experience.
Da un sito partner

10/10 Eccellente

Carrie C.

Ladies Mountain Retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We booked the cabin for a ladies weekend retreat. Location was about 25 minutes from Pigeon Forge and 25 minutes from Gatlinburg. The cabin was clean but needs more furniture. We enjoyed the hot tub and the mountain scenery.
Da un sito partner

10/10 Eccellente

Patsy M.

Great Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time. The cabin was amazing. We really enjoyed ourselves. Everytime I needed to ask a question or need trash pickup they was fast responding. We just enjoyed the cabin so much. Everything you could possibly need was there. Thank you
Da un sito partner

8/10 Buono

Debbie G.

Some update need

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was ok the problem that we had was 3 spider and some floor need to be replaced in the kitchen. Some out side light in front of the cabin and new mattresses in all bedrooms.
Da un sito partner

6/10 Soddisfacente

Hope J.

Johnson’s in Gatlinburg

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice rental. Whenever issues came up they were very diligent in getting someone there to fix it. the internet/Wi-Fi never stayed connected and the tvs kept going out.
Da un sito partner

10/10 Eccellente

Phillip B.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was a great place to stay. We started off going to have about 32 people. It dropped down to about 22. Would have had plenty of room for the 32. The cabin was great looking. Had plenty of room on the inside. Had plenty of stuff for the kids to play around with. Everything was clean. The staff was very helpful. We just very much like to thank the ones that are in charge of this because they made our stay great.
Da un sito partner

8/10 Buono

Joy P.

Big Bear Lodge Stay November 2024

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Cabin was very roomy and clean. The office and maintenance very helpful. The cabin is listed to house 30 plus people but there is very little comfortable seating on any of the levels for more than 3 or 4 people at one time. We took a family of 14 and we not able to be together except at the table while eating. The cabin beside played VERY LOUD music starting early morning until very late at night. This made our stay not very peaceful, but also was not the responsibility of our cabin company or owners. Overall, I would recommend this cabin and use it again.
Da un sito partner

8/10 Buono

Jessika C.

Big bear lodge

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Overall this was a nice cabin for our large family. The drive to get up to the cabin isn’t horrible, but probably isn’t for the faint of heart. It was off the beaten path, but pretty central to Gatlinburg and pigeon forge. It takes about a half hour to get anywhere, just because of how slow you have to drive on some of the roads. The only thing I could really complain about is that the mattresses are rock hard. That’s a big deterrent for my family and I, and we likely won’t stay at big bear lodge again, because of this.
Da un sito partner

10/10 Eccellente

Farag G.

Tree Bear Cabana😊😊😊

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The climb to the lodge of luxury known as the Big Bear Lodge of the Elk Springs Resort was one of the great and brave endeavors. Big Bear, its beautifully luscious chestnut wood covered only partly by the tree of epic collaborated proportion. Each bear's lair is adorned with such majestic beauty fit for the type of experience awaiting pleasure full and manner full enjoyment. Thank you for the views built especially with someone like us in mind. That's the experience. That's the bare necessity for a weekend well-curated. We appreciate the 15% off future stays and more importantly, hope to get the chance to welcome us back into your home no matter the season. Thank you for the invitation to our stay downtown Anakeesa, there's more magic in the mountains than realized ever before.
Da un sito partner

6/10 Soddisfacente

A guest from AUGUSTA, GA

Stay at Big Bear Lodge

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: During our stay, we experienced some difficulties with the heating and water. After two technicians came out, we were told that one of the units were frozen and this is why we did not have hot water or heat. We were in the cabin for about 16hrs with little to no heat or hot water. On Friday, around 10am it was fixed. However, Friday night around 12am, the cabin dropped back down to below 60 when it was below 40 outside. Due to the inconsistency of the temperature, my youngest child is now sick. Otherwise from the heating and hot water issue, we enjoyed our stay. Cabin was clean, in a central location, and the staff was eager and willing to help us during our stay.
Da un sito partner

8/10 Buono

Curtis G.

Overall a good stay, but some issues.

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This cabin is in a wonderful location, has a great view and is very pretty itself.The management company makes things easy and are very responsive to the customer before and during the stay.However, the cabin has some short comings.While it is listed as sleeping 32, while it is true you could sleep 32, the amenities of the cabin would not support it. The hot water heater was too small for my group of 12, so much that we thought the heater might had broken. Maintenance came out promptly to have a look, and let us know it was working but was nowhere near large enough and would get a note in to the owners to upgrade it (good luck future groups!).The other issue we had was a lack of seating on floors 2 and 3. It would be good to add in a few extra chairs.
Soggiorno di 7 notti a settembre 2023
Da un sito partner

8/10 Buono

Karen R.

Mostly great stay

Rating Details: The property manager was very helpful. The vacation rental was clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The house and location were great, but there were issues with the beds in each of the 6 rooms we used. New mattresses are needed in all of them. The cabin was also lacking in furniture. The movie room included one couch and that is it. We pulled in some rockers, but there were not enough rockers on even one of the three porches for all of us. With so many rooms, you would think there would be comfortable seating for the large group of 12 to gather somewhere. The top floor was the most homey and had an extra kitchen, which was nice. The jacuzzi had to be fixed and the water wasn't very hot at first, but the company was very good about quickly coming out and fixing both things and it worked well after that.
Da un sito partner

8/10 Buono

Frieda D.

It lived up to it's name! Bears appeared as we were leaving.

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: As we were loading our cars to leave, two bears decided to visit our trash cans, circle the house, and one groomed itself as we watched from the decks.Overall, we were happy with our stay, but if you are going to advertise that you can sleep 32, then you need to stock the kitchen accordingly. More silverware is needed. So are more, larger serving dishes and a decent can opener. We used a pocket knife! Also, I had 3 lukewarm showers and one warm shower. The water heaters need help.Be aware that the "main" level is NOT the ground level. If you need 3 bedrooms on the entry level, go somewhere else. What the website describes as the lower level is the entry level, main is the 2nd floor, and upper is the 3rd floor.The drive up to the cabin was a bit scary. Serious drop offs at the edge of a single lane road.With all that said, we thoroughly enjoyed our stay and particularly liked that the dining area and the living area were connected.
Da un sito partner

2/10 Terribile

Keshanda H.

Horrible Night's Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: We had NO heat at all. Called to report they sent someone out he told us it would be an hour before we felt a difference and have heat but to no avail we still had no heat. Called back but noone came back out to fix the unit. We stayed the night in a cold cabin with tempatures outside in the single digit. They moved us to a differen cabin the next day but our family couldn't enjoy our stay or even take showers and relax because it was so cold. The cabin itself was nice, lots of space, and was very clean. But the heating situation was horrible. ElksSprings refunded a few dollars and I do mean a few dollars for the inconvience of us freezing all night(there were 11 of us and after the refund was split up we all received $15) so yeah we were refunded a few dollars as to where I feel we should have been offered a free night's stay or at least half of the night's stay refunded. Even tho the cabin was nice I would not stay here again in the winter season.
Verificata

6/10 Soddisfacente

Wen B.

Mi è piaciuto: Check-in, comunicazione, posizione e accuratezza dell’annuncio

Okay, but needs attention

Our biggest complaint was the mice! Mouse droppings in the kitchen drawers and on our first night, we watched one run across the kitchen counter. There was also what looked like a critter nest in the corner of one of the staircases. Ended up having to figure out where to store food so as not to wake up with mice having feasted. Called property management and they sent someone the next day, but the mice issue wasn't going to get addressed same day. There isn't nearly enough seating for the number of guests this property can accommodate, which made the 2 main dining tables the only area to sit and congregate. All the other common areas had seating arrangements for 3 people max. Could have used a couple more couches on each floor! Windows were old and falling apart, no screens so couldn't open the windows. Some broken/missing window treatments, made privacy interesting on the first floor bedroom facing the balcony. Hot tub looked questionable and we didn't even both attempting. Plenty of towels and linens. Beds were relatively comfortable. Location was decent, although the road getting to the house was very narrow with switchbacks. I would avoid it when dark or with snow.
Soggiorno di 3 notti a giugno 2023
Da un sito partner

10/10 Eccellente

Jesse B.

GREAT Place for a BIG Group! Amazing Views, plenty of fun!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We rented this house as we were hosting 20+ family members for our wedding in Gatlinburg, Tennessee. The house is 3 stories, and really is a great setup to accommodate big groups!There's a pool table & foosball table on the top floor (that was where the younger folks slept so they could play pool all night)A big projector screen on the middle floor (some of the older crowd enjoyed watching movies and TV on the projector and they were away from the noisy pool table, but also had a foosball table on the middle floor to use).And then the lower level had the kitchen and that was where the remainder of the older crowd slept as it was the furthest from the pool table. The kitchen was spacious and well equipped, the hot tub was BIG, and the house was really great overall. The dining table on the lower level is HUGE and accommodated everyone in our group. Washer & Dryer was a nice touch as well!All 3 levels had huge decks, and the view from the top level is AMAZING... seriously, AMAZING.Our only complaint would be the house needs a bit more furniture... just armchairs, or additional couches, as well as nightstands or end tables. The second floor has just one couch, which makes watching TV a bit of a bummer if more than 2-3 people want to watch something.The property was only about 17 minutes to Gatlinburg, 17 minutes to Pigeon Forge, and about 20 minutes to Sevierville. Great central location! The road up to the house is a little daunting for people who have never been on Tennessee mountain roads, but nobody made any errors in our group. It is a bit steep and has a couple turns that would definitely be a challenge in wet or icy conditions, but fortunately the weather was decent enough during our stay.If we ever had another big group gathering again, I would definitely lean toward booking this cabin. It really was an awesome experience.
Da un sito partner

2/10 Terribile

Susan W.

Most rude service ever! Yep we're talking to you!

Rating Details: The vacation rental was very dirty. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: I almost feel like this is a continuation of wasting my time, but here we go again almost a month later. Quite literally the 20th attempt to get through to someone of how awful our first nights stay was and complete lack of guest service. We were told that check in was 3 and a slight delay because of weather. The cleaning crew never arrived after waiting until 5:30 our group of 29 was told to go have a nice dinner and get a hotel room at our expense. At the low end that would have been over $2,000 during Christmas time! After already paying in full the $5,090. You left no helpful options. Completely left 29 guests from 3 states out in the cold. We then suggested that we just clean it ourselves because this was a family reunion and we didn't want to be separated trying to make other accommodations. Not to mention all of the food that was purchased would go to waste. We spent all evening after being delayed to enter the cabin to clean. The roads were accessible as all of our party and neighbors were driving around. After staying up past 12 PM doing laundry we continued this into the next day. All the while trying to communicate with your office to rectify our frustration and huge inconvenience. Again the cleaning fee refund is not sufficient compensation! Your staff is rude and incompetent. Which made the experience even worse. Hanging up on guests when trying to resolve these matters and not responding to texts or messages is completely unprofessional! Again we are asking for a full refund of our first nights stay. Just the cleaning fee is ridiculous! We will never stay with E.S.R again and will make it known to everyone and anyone to not use your cabins. I'm sure this review will be disregarded along with the over 20 other calls, texts and messages too though.