Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 385 su 903 recensioni" "
10 - Eccellente
385
Valutazione di 8 - Buono. 351 su 903 recensioni" "
8 - Buono
351
Valutazione di 6 - Soddisfacente. 110 su 903 recensioni" "
6 - Soddisfacente
110
Valutazione di 4 - Scarso. 42 su 903 recensioni" "
4 - Scarso
42
Valutazione di 2 - Terribile. 15 su 903 recensioni" "
2 - Terribile
15
8,8/10
Pulizia
8,8/10
Personale e servizio
8,2/10
Servizi
8,2/10
Condizioni e dotazioni della struttura
8,4/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Wendy
Viaggio con la famiglia
4 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was perfect for our short stay and breakfast was good!
Wendy
Soggiorno di 2 notti ad aprile 2024
Risposta di Lisa Assistant General Manager, il giorno 6 mag 2024
Dear Wendy,Wow!! Thank you so much for your recent stay and fantastic feedback. We are happy to know you all enjoyed our location, amenities, and clean and friendly accommodations. We truly do have the best staff who wish nothing less than the best experience for our guests. We look forward to your next visit with us.
10/10 Eccellente
Mabell, Parker
Viaggio di coppia
1 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was good
Mabell
Soggiorno di 6 notti ad aprile 2024
Risposta di Lisa Assistant General Manager, il giorno 1 mag 2024
Dear Mabell,Wow, wow! Thank you so much for your feedback! We are pleased to know our team took such good care of you and your family in both service and accommodation. We do provide exceptional guest service experience to all our guests in ensuring that all our guests are satisfied. We look forward to your next visit with us.
2/10 Terribile
Ginger
Viaggio con la famiglia
28 apr 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The side door was unlocked at all times of the night.
Ginger
Soggiorno di 2 notti ad aprile 2024
Risposta di Lisa Assistant General Manager, il giorno 29 apr 2024
Dear GingerOn behalf of our entire team, I would like to apologize for failing to exceed your expectations with during your recent stay with us. We will be using your feedback to make improvements on the areas that you have highlighted to us so that we can provide exceptional experiences for our guests. Our team will be use your concerns so that this will not occur in the future. We hope for an opportunity to properly host you in the future.
10/10 Eccellente
Teresa
23 apr 2024
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Very clean and staff were nice and friendly. Breakfast was good too.
Teresa
Soggiorno di 1 notte ad aprile 2024
Risposta di Lisa Assistant General Manager, il giorno 24 apr 2024
Wow!! Thank you so much for your recent stay and fantastic feedback. We are happy to know you all enjoyed our location, amenities, and clean and friendly accommodations. We truly do have the best staff who wish nothing less than the best experience for our guests. We look forward to your next visit with us.
8/10 Buono
Mark
Viaggio di lavoro
22 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place to stay
Mark
Soggiorno di 1 notte ad aprile 2024
Risposta di Lisa Assistant General Manager, il giorno 24 apr 2024
Dear MarkThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
Carmella
Viaggio di coppia
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our stay was wonderful. The staff was very helpful and friendly. The room was very nice and very clean. I would give them five stars. I will be certainly be staying there again.
Carmella
Soggiorno di 3 notti ad aprile 2024
Risposta di Lisa Assistant General Manager, il giorno 16 apr 2024
Dear Carmella,Wow, wow! Thank you so much for your feedback! I am pleased to know our team took such good care of your family in both service and accommodation. We always strive to ensure in keeping all our guests happy. We look forward to your next visit with us.
10/10 Eccellente
clarence
Viaggio con la famiglia
14 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was very friendly, respectful, and helpful. They were knowledgeable about the area. The room was clean and in good condition.
clarence
Soggiorno di 2 notti ad aprile 2024
Risposta di Lisa Assistant General Manager, il giorno 14 apr 2024
Dear Clarence,Wow, wow! Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.
10/10 Eccellente
Anais
Viaggio con famiglia e bambini piccoli
31 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi
Area excelente. La piscina la deberian limpiar mas. El desayuno excelente.
Anais
Soggiorno di 2 notti a marzo 2024
Risposta di Lisa Assistant General Manager, il giorno 5 apr 2024
Dear AniasThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 Buono
Mahala, Canal Winchester
Viaggio di gruppo
30 mar 2024
Mi è piaciuto: Servizi
Clean overall. Beds are comfortable. Okay place to stay
Mahala
Soggiorno di 1 notte a marzo 2024
Risposta di Lisa Assistant General Manager, il giorno 30 mar 2024
Dear Mahala,Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
8/10 Buono
Stephen
Viaggio con la famiglia
14 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Descent stay. Especially for the money. Good value
Stephen
Soggiorno di 3 notti a marzo 2024
Risposta di Lisa Assistant General Manager, il giorno 15 mar 2024
Dear Stephen,Wow, wow! Thank you so much for your feedback! We are pleased to know our team took such good care of you and your family in both service and accommodation. We do provide exceptional guest service experience to all our guests in ensuring that all our guests are satisfied. We look forward to your next visit with us.
10/10 Eccellente
Yolanda
Viaggio con la famiglia
14 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Una experiencia increible.
Yolanda
Soggiorno di 5 notti a marzo 2024
Risposta di Lisa Assistant General Manager, il giorno 15 mar 2024
Dear Yolanda,Wow, wow! Thank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
8/10 Buono
Sheila
Viaggio con la famiglia
10 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and affordable
Sheila
Risposta di Lisa Assistant General Manager, il giorno 10 mar 2024
Dear Sheila,Thank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
6/10 Soddisfacente
Richard
Viaggio con la famiglia
7 mar 2024
Small rooms. Need updating.
Richard
Soggiorno di 1 notte a marzo 2024
Risposta di Lisa Assistant General Manager, il giorno 7 mar 2024
Dear RichardThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 Buono
Russell
3 mar 2024
Russell
Soggiorno di 4 notti a gennaio 2024
Risposta di Lisa Assistant General Manager, il giorno 5 mar 2024
Dear Russell,Thank you so much for your feedback! I am pleased to know our team took such good care of your family in both service and accommodation. We always strive to ensure in keeping all our guests happy. We look forward to your next visit with us.
8/10 Buono
Russell
3 mar 2024
Russell
Soggiorno di 4 notti a febbraio 2024
Risposta di Lisa Assistant General Manager, il giorno 5 mar 2024
Dear Russell,Thank you so much for your feedback! I am pleased to know our team took such good care of your family in both service and accommodation. We always strive to ensure in keeping all our guests happy. We look forward to your next visit with us.
8/10 Buono
michelle
Viaggio di coppia
26 feb 2024
Mi è piaciuto: Pulizia e personale e servizio
The rooms were nice and clean. The area outside of the rooms needs updating. Staff was friendly. Would stay there again.
michelle
Soggiorno di 3 notti a febbraio 2024
Risposta di Lisa Assistant General Manager, il giorno 26 feb 2024
Dear MichelleThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
Cathy
Viaggio di coppia
19 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love it all!
Cathy
Soggiorno di 1 notte a febbraio 2024
Risposta di Lisa Assistant General Manager, il giorno 25 feb 2024
Dear CathyWow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
6/10 Soddisfacente
Eric
Viaggio con la famiglia
9 feb 2024
Mi è piaciuto: Personale e servizio
Old
Eric
Soggiorno di 2 notti a febbraio 2024
Risposta di Lisa Assistant General Manager, il giorno 9 feb 2024
Dear EricThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 Buono
Leonardo
24 gen 2024
Leonardo
Soggiorno di 1 notte a gennaio 2024
Risposta di Lisa Assistant General Manager, il giorno 26 gen 2024
Hello LeonardoThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
Renee
Viaggio con animali domestici, Viaggio di coppia
18 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So very clean and great staff, plus pet friendly. Had a wonderful breakfast too.
Renee
Soggiorno di 1 notte a gennaio 2024
Risposta di Lisa Assistant General Manager, il giorno 22 gen 2024
Hello Renee,Wow!! Thank you so much for your recent stay and fantastic feedback. We are happy to know you all enjoyed our location, amenities, and clean pet friendly accommodations. We truly do have the best staff who wish nothing less than the best experience for our guests. We look forward to your next visit with us.
8/10 Buono
Rebecca
8 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Rebecca
Soggiorno di 2 notti a gennaio 2024
Risposta di Lisa Assistant General Manager, il giorno 9 gen 2024
Dear Rebecca,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 Buono
Kimberly
6 gen 2024
Mi è piaciuto: Pulizia e personale e servizio
The room had a round shower which created a HUGE half round bump out in the room taking up space and the room was not very spacious. REMEMBER this is a pet friendly hotel and the entire time whether day or night there was a dog barking which meant no rest. The lighting was horrible even with the curtain open.
The staff was friendly and the location was great when considering traffic. The hotel is at a red light.
Kimberly
Soggiorno di 2 notti a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 9 gen 2024
Dear KimberlyThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 Buono
Viaggiatore verificato
Viaggio con la famiglia
2 gen 2024
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Ok for a short stay
The hotel is nice and rooms are updated. The eating area is very nice. The common areas are not updated or nicely decorated.
Parking is safe. Service is excellent. All staff we spoke to was great.
Viaggiatore verificato
Soggiorno di 2 notti a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 7 gen 2024
Dear Anonymus,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
6/10 Soddisfacente
Viaggiatore verificato
2 gen 2024
Mi è piaciuto: Pulizia e personale e servizio
Viaggiatore verificato
Soggiorno di 3 notti a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 7 gen 2024
Dear Anonymus, Thank you for your kind feedback about your recent stay at our hotel. Your recommendation is greatly appreciated and we will be addressing your concerns so as to improve our overall service quality. We hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
Juleysi
1 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Juleysi
Soggiorno di 2 notti a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 5 feb 2024
Hello Juleysi,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
10/10 Eccellente
James
1 gen 2024
James
Soggiorno di 1 notte a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 5 feb 2024
Hello James,Wow, wow! Thank you so much for your recent stay and fantastic feedback. We are happy to know you all enjoyed our location, amenities, and clean and friendly accommodations. We truly do have the best staff who wish nothing less than the best experience for our guests. We look forward to your next visit with us.
6/10 Soddisfacente
Doyle
Viaggio con la famiglia
29 dic 2023
Mi è piaciuto: Pulizia e servizi
No room service!! Didn't clean the room our whole stay!! Staff said we will check.
Doyle
Soggiorno di 2 notti a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 30 dic 2023
Dear DoyleThank you for your kind feedback about your recent stay at our hotel. We sincerely apologize for failing to meet your expectations in the servicing of your room. We will be addressing your concern in order to ensure excellent guest experience. We hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
Cissy
Viaggio di coppia
28 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very easy check in, breakfast was exceptional, and appreciated. Very clean!!
Cissy
Soggiorno di 2 notti a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 30 dic 2023
Dear CissyWow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
10/10 Eccellente
Daylena
Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli
22 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved our stay!
Daylena
Soggiorno di 1 notte a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 24 dic 2023
Dear Daylena,Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
10/10 Eccellente
Pavithran
Viaggio con la famiglia
15 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pavithran
Risposta di Lisa Assistant General Manager, il giorno 5 feb 2024
Hello Pavithran,Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
10/10 Eccellente
John
9 dic 2023
John
Soggiorno di 2 notti a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 12 dic 2023
Dear John,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
10/10 Eccellente
Mary
8 dic 2023
Mary
Soggiorno di 1 notte a dicembre 2023
Risposta di Lisa Assistant General Manager, il giorno 12 dic 2023
Dear MaryThank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
2/10 Terribile
Cheryl
Viaggio con la famiglia
4 dic 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We only stayed one night thank goodness. I asked the staff upon check in for a room on the lower floor due to elderly with ambulatory difficulty. She barely grunted and gave me a room on the third floor. It only has three floors. The hotel was not busy at all! She was very rude and basically acted like a robot and never really acknowledged me. Awful service! The room was so small! I have never stayed in a room that small. It only had a shower and you could barely dry off in the area of the shower and toilet. I wish I had taken pics! The beds were uncomfortable and the smallest double beds I have ever seen! The only thing that was decent was the breakfast. I stayed here about 10 years ago and it was nothing like this! Never again for almost $200 a night!
Cheryl
Soggiorno di 1 notte a dicembre 2023
Risposta di Dorota, il giorno 6 dic 2023
Dear Cheryl,We apologize for any inconvenience you experienced during your 1-night stay with us. We have reviewed our records and it appears that all of our ground floor rooms with 2 full beds were indeed occupied upon your arrival and no request for ground floor was noted in your reservation. From your review it appears you have stayed with us about 10 years ago - please kindly note the size of our rooms, beds or bathroom has not changed. We did upgrade our rooms with new furniture/bedding/carpeting and so on, however the sizes of above-mentioned items have not changed. We wish you all the best!
6/10 Soddisfacente
Terry
2 dic 2023
Terry
Soggiorno di 2 notti a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 24 dic 2023
Dear TerryThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
Sandra
Viaggio di coppia
1 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is very conveniently located on the parkway at a traffic light. Easy in and out. Gatlinburg traffic can be brutal and the traffic light was a blessing.
Sandra
Soggiorno di 1 notte a novembre 2023
Risposta di Dorota, il giorno 6 dic 2023
Dear Sandra;Thank you for taking the time to share your feedback! We're delighted to hear that you found our hotel's location on the parkway and the convenient traffic light to be a blessing during your stay. We understand that navigating Gatlinburg traffic can be challenging at times, so we're thrilled that our location made your visit more enjoyable.We hope you had a great time exploring the area and had a comfortable stay with us. If you ever plan to visit again, don't hesitate to reach out. We'd love to welcome you back for another wonderful stay!
4/10 Scarso
PATRICIA
Viaggio con la famiglia
30 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall it was a fairly clean place and we were satisfied until bed time....when all the bugs came out. Three different kinds of bugs.....bathroom had little flying bugs, not sure what they were but l definitely knew what the next three were....small/young roaches. Then there was another kind crawling on the wall next to my bed. I took a picture and showed the desk clerk at check out. She just made light of them and didn't show any concern about it. I was very disappointed in her lack of caring about my complaint so l assume it is an every day occurrence there in the motel. l'm sure nothing will be done about it.
PATRICIA
Soggiorno di 1 notte a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 1 dic 2023
Dear Patricia,We sincerely apologize to you during your recent stay with us. Your concerns are very important to us, however, whilst traveling to the Smoky Mountains during this time of the year these seasonal, these harmless bugs come out. We regret that you had to encounter with them but our staff and team will be addressing your concerns in ensuring that all our guests are satisfied.Have a great day!
10/10 Eccellente
Linda
Viaggio con animali domestici, Viaggio di coppia, Viaggio con la famiglia
26 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love our stay, everything was great.
Linda
Soggiorno di 4 notti a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 28 nov 2023
Dear Linda,Thank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
4/10 Scarso
Sarah
Viaggio con la famiglia
25 nov 2023
Mi è piaciuto: Pulizia
Bugs in room—staff said “seasonal.” We specifically asked about housekeeping the first morning, as we went out. Front desk said all rooms were cleaned daily. We got back to the hotel very late that evening, to find our room had not been touched.
Sarah
Soggiorno di 3 notti a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 27 nov 2023
We sincerely apologize to you for failing in meeting your expectations. Your concerns are very important to us. Our staff and team will be taking your recommendations to provide excellent guest service experience.
10/10 Eccellente
Steve
25 nov 2023
Steve
Soggiorno di 4 notti a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 24 dic 2023
Dear Steve,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
10/10 Eccellente
Ray
Viaggio di lavoro
21 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Stay
It was a nice place to stay
Ray
Soggiorno di 1 notte a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 21 nov 2023
Dear RayWow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
8/10 Buono
Marietta
Viaggio con la famiglia
16 nov 2023
Was clean, and the right location. My kids like it!!
Marietta
Soggiorno di 2 notti a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 19 nov 2023
Dear MariettaThank you so very much for such great feedback. We are so happy to know you and your family had such a great stay! We are very lucky to have a great housekeeping team that knows how to keep our rooms so clean and comfortable, and our guest service agents are always available with a smile. Thank you again and we look forward to seeing you again soon.
10/10 Eccellente
Shayla
12 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Shayla
Soggiorno di 2 notti a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 13 nov 2023
Dear ShaylaWow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
8/10 Buono
Ann
Viaggio di gruppo
12 nov 2023
The tv remote was impossible to use and any channel was grainy. The channel guide was useless as the remote had no numbers on it.
Breakfast was good and plentiful.
Hotel was quiet with no noise from inside or outside.
Ann
Soggiorno di 1 notte a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 12 nov 2023
Dear Ann,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 Buono
Rick
11 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a good stay. Room was very clean. Breakfast options were limited, but good. TV needs to be much larger and was very cumbersome to search through the guide. Overall everything was good for the price.
Rick
Soggiorno di 1 notte a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 12 nov 2023
Dear RickWow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Your recommendation is very appreciative. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.
8/10 Buono
Pam
9 nov 2023
Pam
Soggiorno di 1 notte a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 1 dic 2023
Dear Pam,Wow, wow! Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. It is always great to receive positive feedback from all our guests. We hope to have the pleasure of welcoming you back in the future. Have a wonderful day!
4/10 Scarso
Barbara
7 nov 2023
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Just don't stay here.
Not really a Clarion. Sign still says Sleep Inn. Reeks of weed. Door to room didn't close correctly. Outside doors were broken and unsecured. Property was covered in Brown Beatles, some in the room. Very uncomfortable double bed just don't stay here.
Barbara
Soggiorno di 1 notte a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 8 nov 2023
Dear BarbaraOn behalf of our staff and team, we sincerely apologized for failing to meet your expectations. We will be working assiduously to correct these issues that you have enlisted. Your recommendation and concerns will be addressed immediately so as to provide better guest service experience.
10/10 Eccellente
Thomas
Viaggio con animali domestici, Viaggio di coppia
6 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We will definitely stay here again John always has a clean facility.
Thomas
Soggiorno di 3 notti a novembre 2023
Risposta di Lisa Assistant General Manager, il giorno 7 nov 2023
Dear Thomas,Wow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our boss, staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!
6/10 Soddisfacente
Necola
1 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Over all was good could have done better on the breakfast
Necola
Soggiorno di 1 notte a ottobre 2023
Risposta di Lisa Assistant General Manager, il giorno 2 nov 2023
Dear NecolaThank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
8/10 Buono
Leane
1 nov 2023
Leane
Soggiorno di 4 notti a ottobre 2023
Risposta di Lisa Assistant General Manager, il giorno 23 nov 2023
Dear Leane,Thank you for your kind feedback about your recent stay at our hotel. We're thrilled to hear that our staff was friendly and helpful, and that we provided everything you needed. Your recommendation is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
joyce
25 ott 2023
joyce
Soggiorno di 2 notti a ottobre 2023
Risposta di Lisa Assistant General Manager, il giorno 14 nov 2023
Dear JoyceWow, wow! We are elated to know that we have provided you with such a wonderful experience during your stay with us. Our staff and team always strive at ensuring that we provide the best customer service to all our guests. We will have the pleasure of hosting you again in the future.Have a superb day!