Thank you for taking the time to share your recent experience with us. My sincere apologies for the cigarette smell and disappointing experience with our staff you had during your stay. We appreciate and take your feedback seriously. These comments have been relayed to the hotel management team. We will continue to improve the service to ensure it reflects consistently with the Hyatt brand

Thank you for taking the time to share with us your recent experience. My sincere apologies for the disappointing experience you had during your stay, especially for the housekeeping and noise. We appreciate and take your feedback seriously. These comments have been relayed to the Housekeeping department and hotel management team. We will continue to improve the facility quality and service to ensure it reflects consistently with the Hyatt brand.

Thank you for taking the time to share your feedback with us during your recent visit. I am sorry to hear about your disappointing experiences in the hotel. Please accept our sincere apologies for the centralized Aircon system and your feedback has been shared with the staff.

Dear customer, thank you so much for sharing your feedback with us regarding your recent stay. I was delighted to read that you are satisfied with the experience in the hotel. Hope you had a good time with your family here. We look forward to welcoming you back very soon.

Thank you for sharing your feedback with us. I was delighted to read that you were satisfied with the service and room . Your generous praise will certainly be shared with the team. We look forward to welcoming you back very soon.

Thank you for taking the time to share with us your recent experience. My sincere apologies for the disappointing service you experienced during your stay, especially for the housekeeping and breakfast. We appreciate and take your feedback seriously. These comments have been relayed to the Housekeeping department and Food & Beverage management team. We will continue to reinforce the trainings of our associates to ensure it reflects consistently with the Hyatt brand.

Dear customer, thank you so much for sharing your feedback with us regarding your recent stay. I was delighted to read that you are satisfied with the room and facilities. Your generous praise will certainly be shared with the team. We look forward to welcoming you back very soon.

Thank you for sharing your experience with us regarding your stay. I was delighted to read that you found our staff nice and service is great. Your generous praise will certainly be shared with the team. We look forward to welcoming you back very soon.

Thank you for sharing your feedback with us. I was delighted to read that you were satisfied with the morning breakfast . Your generous praise will certainly be shared with the team. We look forward to welcoming you back very soon.

Thank you for taking the time to share your feedback with us during your recent visit. Please accept my sincere apologies for the service shortfalls and your feedback has been shared with my team to enhance training quality of my staff. Your experience means a lot to us and I hope we will have another opportunity to serve you in the near future.

Thank you for taking the time to share your feedback with us during your recent visit. Please accept my sincere apologies for the service shortfalls and your feedback has been shared with my team to enhance training quality of my staff. Your experience means a lot to us and I hope we will have another opportunity to serve you in the near future.

Thank you for taking the time to share your feedback with us during your recent visit. I am sorry to hear about your disappointing experiences in the hotel. Please accept my sincere apologies for our staff and your feedback has been shared with my team to enhance training quality of my staff. Your experience means a lot to us and I hope we will have another opportunity to serve you in the near future.

尊敬的宾客，非常感谢您与我们分享您的此次经验。您的认可和鼓励是我们进步的最大动力。能够为您带来舒适且高品质的入住体验，更是我们至高的荣幸。我们日后也会持续提升各项软硬件设施，以期每次的服务品质更趋于完美。期待您的再次光临。