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Recensioni per The Brunswick

3 out of 5
The Brunswick
Queen's Road, Shanklin, England

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 76 su 145 recensioni" "
Valutazione di 8 - Buono. 49 su 145 recensioni" "
Valutazione di 6 - Soddisfacente. 12 su 145 recensioni" "
Valutazione di 4 - Scarso. 5 su 145 recensioni" "
Valutazione di 2 - Terribile. 3 su 145 recensioni" "

9,0/10

Pulizia

9,4/10

Personale e servizio

7,2/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Navpreet

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
In need for a returb. Could not fault the staff one bit who were extremely courteous. Try and get a room in the ‘lodge’ where the rooms seem to be a bit more updated.
Risposta di Lisa, il giorno 16 apr 2024
Thank you for your review. Our staff endeavors to make all our guests' stay as welcoming and relaxing as possible.I have noted your comment about the hotel being 'in need of a refurb' and will inform the relevant management team. The hotel has undergone some improvements recently and we certainly welcome any other feedback to help improve the hotel for the future. We do hope you enjoyed your stay and welcome you back again in the future. Kind regards, The Brunswick Team.

8/10 Buono

Vidya

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great for the price and location. Lovely staff and amazing breakfast every morning.
Soggiorno di 4 notti a marzo 2024
Risposta di Lisa, il giorno 16 apr 2024
Thank you for the lovely review. We are so happy to hear that you enjoyed your stay with us at The Brunswick. All our staff endeavor to make every single guest feel welcome so that they can have a relaxing and enjoyable experience. So glad you enjoyed your breakfasts and that our location, with the stunning views, made your stay even more pleasurable. We look forward to welcoming you back in the future. Kind regards, The Brunswick Team.

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Polite staff. Room was exceptionally clean. Facilities were great. No problems at all! Thank you.
Soggiorno di 1 notte a marzo 2024
Risposta di Lisa, il giorno 16 apr 2024
Thank you for your lovely review. We are so glad to know you have enjoyed your stay with us and that there were no issues. Our staff do their best to make everyone feel welcome and to ensure our guests have a relaxing and enjoyable experience when staying at The Brunswick. We look forward to welcoming you back soon. Kind regards, The Brunswick Hotel Team.

10/10 Eccellente

Tracey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lovely hotel
Lovely hotel. Beautiful views. Excellent breakfast. Comfy bed. Powerful shower. Really friendly and accommodating staff. One very minor negative - only 2 plug sockets in room, which accommodated the tv and kettle, so makes it tricky to charge phones, dry/straighten hair etc. But I'd definitely stay again
Soggiorno di 3 notti a dicembre 2023

4/10 Scarso

Rami

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e comfort della camera
Never stay again
Rooms are old and need refurbishment and not clean .Room 20 doesn't have a shower, only a bath and a very small bathroom. The mattress definitely needs changing.
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

John

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Decent oldish hotel.
Overall it was a wonderful stay, though we had a couple of "little niggles" which took the edge off of it. On two occasions there was no water supply to our room for short periods of time, (just as we wanted to shower!), and on one day our room was not serviced by the chambermaid, even though I went to the front desk twice to ask, when they seemed to be running very late, and was told that they had finished for the day. Anyway, our room was clean and the beds were extremely comfortable, and a good breakfast every day too. Generally happy though.
Soggiorno di 7 notti ad agosto 2023

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Lovely Hotel, Passable Room
Whilst the general Hotel facilties were fairly good, the room itself left more to be desired. The Toilet/Shower was quite small for a Superior room, and there were spots of peeling wallpaper in the room and not much colour. The View from the room was lovely though, the staff were friendly and welcoming, and the location is very nice.
Soggiorno di 2 notti ad agosto 2023

8/10 Buono

Emma

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

Roel

Viaggio di coppia
Non mi è piaciuto: Servizi
Beautiful hotel once upon a time. Website misleading as was from before it was taken over. Has gone down hill in all ways.
Soggiorno di 14 notti a luglio 2023

10/10 Eccellente

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The manager Phillip was excellent and my family loved this location and stay !
Soggiorno di 2 notti a giugno 2023

8/10 Buono

Ian

Soggiorno di 1 notte a giugno 2023

8/10 Buono

June

Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

karen

Soggiorno di 3 notti ad aprile 2023

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a marzo 2023

8/10 Buono

Ceri

Mi è piaciuto: Pulizia e personale e servizio
Great
Lovely staff, lovely views, great location.
Soggiorno di 1 notte a marzo 2023

8/10 Buono

Nicholas

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Couldn't fault my stay here, would stay again.
Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Chi Fat

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Jo

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel with fabulously friendly, helpful staff. Breakfasts were varied and well cooked and the evening meal we had one night was excellent - the dining room overlooks the sea which was great. Our trip was in early March so somewhat out of season, and places we wanted to visit were closed (especially on Mon/Tues) but staff came up with other ideas of where to go including recommendations for lunch. Room was clean, spacious and warm, if a little tired/dated, but good supplies of tea/coffee etc. Shower was good and hot water plentiful. Swimming pool looked lovely too. Definitely recommend!
Soggiorno di 3 notti a marzo 2023

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Friendly staff and very welcoming
Soggiorno di 2 notti a febbraio 2023

10/10 Eccellente

Caroline

Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

chris

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A beautiful, well maintained property. The staff were very friendly.
Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Robert

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Hotel, Lovely Staff & Wonderful Food
The Brunswick is a delight. 8 of us (family & friends) stayed for three nights & we all look forward to visiting again. The hotel is under new ownership; who are moving the Brunswick a step above the competition, offering a standard of service & food that was so good it made our stay on the Isle a delight. From first arrival to the moment we left, the staff were wonderful, friendly & helpful. They made every minute in the hotel lovely. The rooms were spotlessly clean & were cleaned as we ate breakfast each morning. The restaurant food is exceptional, far better that we can recall having in any hotel: Fine dining at reasonable prices. Our whole group agreed that if we lived in the area we would all visit the hotel just for the restaurant experience. Two of our party, including me, are Coeliac (Gluten intolerant), which makes stays in hotels & visits to restaurants always a bit of a concern. The attentiveness of the hotel management, staff & kitchen staff was second to none. By being exceptional, all of our concerns were removed, & we could simply enjoy our lovely breakfasts & evening meals. The indoor pool is spotless, the rooms were spotless, the bar comfortable & of course also spotless & the overall ambience a delight. Okay, they still need to tidy some of the carpets & some rooms may need an update, but after a few months ownership they have already made the Brunswick a delight to stay in or eat at. I strongly recommend you visit the Brunswick Hotel.
Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Katie

Soggiorno di 1 notte a gennaio 2023

10/10 Eccellente

Perrine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super séjour
Séjour extra. Malgré quelques mésaventures, l’équipe s’est démenée pour régler les problèmes. Tout le personnel a été exceptionnel. Nous avons passé un excellent séjour. Le restaurant était très bon également.
Soggiorno di 2 notti a dicembre 2022

8/10 Buono

Julie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very attentive staff. Excellent food. Lounge with picture windows overlooking the sea. Our family room was a bit tired and could do with some tlc, but good to have a separate bedroom so we all slept well. Good value for money and we had breakfast included. We enjoyed the pool.

10/10 Eccellente

Malgorzata

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great little hotel
Amazing staff, cozy little hotel and the food is just divine. I will be back with my family soon!
Soggiorno di 1 notte a dicembre 2022

10/10 Eccellente

CEPHANIE

Soggiorno di 1 notte a novembre 2022

10/10 Eccellente

Geoffrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice October break in Shanklin
This hotel is really well located, for both the esplanade and the old town; 5 minutes walk to the esplanade and 6 minutes to the old town where there are a selection of pubs, restaurants and tea rooms. There are incredible sea views and it is on the coastal path. It is easy to reach all attractions on the island by car. The staff are all friendly and helpful, they noticed my wife was having difficulty with mobility at check-in and offered a ground floor room. We ate at the hotel's Horizon restaurant on our first evening, and had a well cooked and presented dish of roast lamb rump with interesting accompaniments, red cabbage, pomme puree, and parsnip crisps. The desserts were also tasty and attractively presented. We had breakfast included. There is a continental selection and you are able to order a good variety of cooked options. Altogether a very enjoyable stay on the island.
Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

Lesley

Soggiorno di 2 notti a ottobre 2022

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pleasent stay
Beautiful hotel ally on reception was lovely we did check in early as our room was ready. we stayed for 1 night breakfast was lovely it was nice to see the manager about he checked us out. Our room was ok for what we needed it was clean the only thing i can say that we didn't enjoy was our neighbour must of had a fan on there wall so slight buzzing all night through the wall apart from that really enjoyed our stay at the hotel will definitely ask for sea view room next time.
Soggiorno di 1 notte a settembre 2022

10/10 Eccellente

Clive

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Very good service and very friendly and helpful staff.
Soggiorno di 1 notte a giugno 2022

8/10 Buono

Mr M C

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Convenient Hotel.
Hotel was good and only 5 min walk into town and 5 min walk to the beach. Indoor pool was warmed up after I complained it was cold. Outdoor pool still closed till May. They said couldn’t do evening meals as work being done in kitchen but noticed others was having evening meals. Had already made plans to eat at a local pub. Bar was open but a bit expensive. Bottle of beer was £6.25 10 min walk to train station. Might use again if not expensive.
Dinning Room
Bar
Breakfast self service
Breakfast Room
Soggiorno di 4 notti a febbraio 2022

10/10 Eccellente

Callum

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Lovely hotel, very welcoming & friendly staff. No issues at all. The rooms could do with modernising as very dated, despite this the hotel was spotless & our overall stay was fantastic.
Soggiorno di 2 notti a novembre 2021

8/10 Buono

OMAR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2021

8/10 Buono

Danielle

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 5 notti a novembre 2021

8/10 Buono

Garry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Review
Really good short break ,staff really good food really good service really good .Just one downside.... Christmas music in November really!!!
Soggiorno di 4 notti a novembre 2021

10/10 Eccellente

Tim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2021

6/10 Soddisfacente

Sian

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
It was a lovely welcome from the staff but the room was really small for the price we paid
Soggiorno di 2 notti a novembre 2021

6/10 Soddisfacente

Michael

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2021

10/10 Eccellente

Irene

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great find
We had a great break here for two nights. Sea view room was lovely, nice decor and very comfortable and cosy. Bathroom was new and very nicely fitted. Breakfast was very good with cold buffet and a choice of hot dishes to order. We had a swim in the indoor pool whixh was warm both in the water and in the area around. All the staff were helpful and friendly. Would definitely stay again if we go to the Isle of Wight
Soggiorno di 2 notti a ottobre 2021

8/10 Buono

Mark

Mi è piaciuto: Personale e servizio e comfort della camera
Pleasant stay at the Brunswick Hotel
We had a pleasant stay for three nights at the Brunswick hotel in Shanklin. The staff were very helpful and tried really hard to meet our needs. The pool has to be booked in advance for private use and when we arrived we were initially told that we could not swim for two of our three days. However, staff did eventually accommodate us so we could use the pool. The decor downstairs is very nice, as there is a relaxing and calm atmosphere. The views are lovely from the dining room and in warmer weather there is lots of outside seating and an outdoor pool. The room we had didn't have a sea view but others we saw looked lovely with bay windows overlooking the sea. Our room was a little dusty and needed some updating. The mattress and divan had seen their best days and the shower was feeble, with very low water pressure meaning it took ages to half fill the bath. Breakfast was ok for meat eaters and vegetarians but very limited for those with dietary needs such as gluten free. There was nothing that was gluten free at the buffet and this would be easy to fix by providing some GF cereal, yoghurts etc. Overall a nice place to stay and very friendly and helpful staff.
Soggiorno di 3 notti a ottobre 2021

2/10 Terribile

Anthony

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dirty and Dated Hotel, Lovely Restaurant
This hotel is under new ownership and although every effort has been made in improving it, there are evidently major issues. It took the hotel 4 attempts to to get us into a suitable room. The first room had a badly leaking radiator and smelt, the second room was cold, the third room had a bath with no working shower head and a mattress which felt 20 years old, and the fourth room was better although extremely dated however, directly outside was a communal living room with a snooker table and TV which was noisy. The hotel advertises indoor and outdoor swimming pools however the outdoor pool was closed due to issues and the indoor pool was missing a third of its water, was slimy, stale, green and not filtering. The manager Fred and all staff were helpful and apologetic and invited us for dinner in the hotels restaurant. However on receiving the bill, only £20 was deducted from a £90 meal of what was a supposed goodwill gesture for our issues. As a restaurant I would 100% reccomend it and would consider it as a hidden gem of the IOW. As a hotel, I would very much stay away from. It. The rooms are dated, uncomfortable and dirty. No bathroom should have a carpet as it is not hygenic. Coriddors had ripped carpets, a strong smell of shake and vac and filled with dust. The rooms had stains on carpets, towels and bedding, poor mattresses and very dated decor which is in urgent need of an update. I will not be staying at this hotel again nor reccomend anyone to.
Swimming Pool
Bedroom
Public Living Room
Snooker Table
Soggiorno di 3 notti a ottobre 2021

8/10 Buono

Andrew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel and service
Excellent hotel and very friendly staff who would always go the extra nile to help. Food was excellent as well. Its also a great location with a fantastic view.
Soggiorno di 3 notti a ottobre 2021

4/10 Scarso

Timothy

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e servizi
The hotel was very tired, deco wise. The wifi did not extend into the rooms, the tv in the room was very small and difficult to see, breakfast although good quality was always luke warm. The shower in the room did not work properly and although reported was not fixed.
Soggiorno di 3 notti a ottobre 2021

6/10 Soddisfacente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Ok - just needs a few tweaks
The hotel is clean and has a classy feel about it. A couple of issues: WiFi is available but not in the room, only in the public areas. However public area consists of dining room where I was told I couldn't sit and seating area with two areas of seats - basically if 4 people are already in there there is nowhere private to go. The hotel has its own water feature (large puddle) at the entrance when it rains so be warned from experience it will completely soak your feet if you don't notice it in the dark! At breakfast I was told where to sit, even though all but 4 tables were unoccupied. Not sure why!
Soggiorno di 1 notte a settembre 2021

10/10 Eccellente

Divya

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There was a breakfast buffet as well as menu you could order from which were both included in the free breakfast we got with our stay. The menu itself was very good and tasted amazing! All this with great sea views from the restaurant.
Soggiorno di 1 notte a settembre 2021

10/10 Eccellente

Sarah

Soggiorno di 1 notte a settembre 2021

10/10 Eccellente

Marion

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Few days with friends
Lovely hotel very clean Food very good Had dinner one night excellent Very nice garden overlooking sea with comfortable chairs Room adequate bathroom good but bedroom could do with updating Lounge very nice to sit in but unfortunately chairs not that comfortable Hotel is in an ideal position
Soggiorno di 3 notti a settembre 2021

10/10 Eccellente

home

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay
Food excellent - view incredible- staff first class
Soggiorno di 1 notte a settembre 2021

4/10 Scarso

Paul

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Nice view of the sea but worst shower ever and couldn't provide a meal. No bar area.
Soggiorno di 1 notte a settembre 2021