Guest house a Shaoxing

“龍井の山にあるセンスのよいホテルです。 周辺の環境は山以外何もないですが、静かでよいです。1.5kmほど下に降りると、レストランやカフェなどがある集落があります。 スタッフは皆感じがよく、宿泊客との距離感もほどよく、チェックインからチェックアウトまで、何もかもがスムーズでした。 清掃も行き届いており、素早く、丁寧でした。 三食提供される食事は可もなく不可もなく普通でした。部屋に無料のミニバーがあり、充実していました。 家よりも落ち着くホテルでした。 また再訪したいと思います。”

“Staff is very hospitable and friendly.. The young lady helped with our transfer to Hengdian which was out of the distance. The breakfast provided was good too. It is also within walking distance of Xihu, Leifeng Pagoda and the Hangzhou Zoo.”

“We enjoyed our stay here. But you need to know this isn’t a big hotel. It’s like a house been broken up into little rooms with ensuites. Room are small but did the trick. Breakfast is made for you once you come down. So it’s nice and fresh. Only down size is the rooms have thin walls. So once breakfast starts 7.30am we will be woken up. Which wasn’t a problem but just letting people know. Would I stay here again? Yes I would. Location was amazing.”

“近西湖，交通方便，附近有很多食肆，房間設計有特色”

“It was amazing and the staff are very friendly, I’d recommend it to friends”

“A wonderful stay! The staff was incredibly friendly. Would definitely stay again.”

“民宿所在區域很雅致 民宿服務人員也很周到”

“Normally is good for price and location.”

“Reasonable price”

“The room is so small and not like what I’ve seen in the photo ”

“The hotel is very nice and near to the West Lake and the staff is very friendly. Rooms are cleaned each day besides on Sundays. The only possible issue is that the staff does not speak English, however, they are able to communicate using a translation app.”

“I will need a refund and whatever compensation is provided when an overbooked hotel leaves you stranded without a place to stay and no available public transit or taxi. I had to walk 4 KM back to the city center and pay 200$ for a last minute room.”

“We were very disappointed with them. I make the booking with them this February for our family holiday in July. When I arrive at the hotel at 10 PM , they told me that they did then receive any booking from the hotels.com , they said they had no rooms for our eight people to stay. At that moment, we didn’t have dinner at all. We were very hungry and angry. The staff took about half hour to check my reservations. As a result, he arranged us to two separate guest houses. The conditions were...

“入住的時候，飯店的櫃檯人員只有一位，人手明顯不夠，沒有任何的招呼沒有任何的服務，整個亂成一團，已經超過入住時間一個多小時，還沒有辦法入住，因為房間沒有打掃完成，旅館人員讓我們把行李先放置到尚未打掃的房間，並匆忙給了房卡，人就消失不見了，完全沒有解釋有關飯店的任何設施和服務，晚上回到旅館的時候，房間沒有打掃乾淨，完全失去了標榜該有的水準，比三星等級的旅館還要不如！浴室內沒有任何可以吊掛毛巾或衣服的地方。一大早先到國企四，然後回來吃早餐，你在房間前泊泊把請勿打擾的燈岸上，回來沒想到房間還是在沒有經過同意的情況之下被打掃好了。一大早先到國清寺，然後回來吃早餐，離開房間前明明把請勿打擾的燈按上，沒想到吃完早餐後回到房間，房間還是在沒有經過同意的情況之下被打掃好了。很糟糕，因為有一些東西被丟掉了。 早餐的果醬沒有了，詢問餐廳人員，直接大聲回答用完了！咖啡的杯子也都有缺口。這是第一次遇到這樣等級的酒店早餐果醬用完的。總體而言，就是立意良好，但經營不善、管理不善，人員專業素質不足的一間酒店。唯一慶幸的，是反應之後，有一個服務人員態度良好，並且積極的想要做些什麼。但，酒店本身的經營是很有問題的。”

“The information on bookers is incorrect, and I spent a fruitless 3 hours trying to find this place in Hangzhou city. The text information doesn’t square with the address. Equally the map shows a false location. There is, I believe, a scam going on here, and ebookers are refusing to do anything about it. The text description and the map shows a hotel location in downtown Hangzhou. The street address however is 50km outside the city. There is an actual Utea Guesthouse...BUT NOT IN HANGZHOU CITY....

“위치도 좋고 시설도 깨끗하여 투숙 만족도가 매우 높습니다. 전체적으로 구비된 시설 대비 가격도 저렴하여 가성비 아주 좋은 숙박시설입니다. 특히 방에 세탁기가 있어 장기출장자들이 머물기 좋습니다.”

“The hotel building is quite old. The room is so roomy and clean. But much smoking smell.”

“ottimo hotel”