I liked the staff; everyone I interacted with was very kind and helpful.
The hotel as a whole looks old, and the carpet on the corridors' floors is very worn and outdated. The white and naked walls without decorative art or paintings on every floor make the corridor look like a cold and low character, even though the staircase looks phenomenal.
The room is nice, has a good size, the bed is fine, but there is zero sound isolation, and I could hear every single noise coming from the corridor.
The bathroom is renovated, with great lighting, comfortable towels, but the shower cubicle is tiny, especially taking into consideration the average British man/woman body size.
The bath robes were a great touch, but they are very small for a man...my husband could not wear his comfortably.
In the morning, when I was showering, the fire alarm went off 3 times, and I panicked! My husband called reception to ask what was going on, and he was told that it was a mistake...but it happened 3 times during my shower...imagine how scary that was?
