Hotel con casinò a Shelbyville

“The rooms were clean, the breakfast fine, the staff great. But the elevator was a little scary. You push the button and it may not move or you arrive at the wrong floor. I am claustraphobic and this bothered me. It had been inspected in April.”

“Good Holiday Inn”

“The property was ok for a older hotel but the staff and Expedia were horrible. Expedia payment to property was declined and Mark the front desk clerk was terrible! I stay in hotels all the time and have for 30 years. This is the worse interaction I have ever had. They threatened to kick us out of the room and also shut our keys off with our belongings in the room. I had explained we would help them but we were in for a event that day and they called not less than 5 times during the day and...

“The room we stayed in was very clean and comfortable. No complaints from us.”

“Yes”

“This was a excellent and relaxing venue!”

“The front desk employee was clearly having a very difficult time with the key card machine. They looked frustrated and overwhelmed by the situation and didn’t seem to have a way to resolve the issue. In the end, they had to let us into the room using their master key, but they were unable to provide me with a working room key. To make matters worse, the room was in terrible condition. The floor was dirty and covered with stains, and the bathtub was filthy, with heavy limescale buildup and...