2/10 Terribile
Gaia
Viaggio di coppia
12 giu 2023
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room was dirty (sand in the bed) when checked in, we had to ask for the cleaner. Unacceptable. Safe was not in the room, we had to ask two times to have it placed in our room and working! Part of the windows not working. Tv not working. Quality of bed lined and towels poor. Breakfast and meals very low quality. I would not recommend to stay in this hotel.
Please note: they sell as "ocean view rooms" ground floor rooms with no sea view, and we were place in one of those dark rooms - I would suggest to management to sell the ground floor rooms as just "rooms", not writing ocen view in those cases, it is not correct toward the guests. Also I would recommend management to check the rooms cleanininess and its equipment (safe, windows, tv) before welcoming the guests.
