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Recensioni per Sakmut Boutique Hotel

5 out of 5
Sakmut Boutique Hotel
No. 441 Phum Krous, Sangkat Svay Dangkum, Siem Reap

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 40 su 51 recensioni" "
Valutazione di 8 - Buono. 8 su 51 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 51 recensioni" "
Valutazione di 4 - Scarso. 0 su 51 recensioni" "
Valutazione di 2 - Terribile. 0 su 51 recensioni" "

9,6/10

Pulizia

9,6/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Marco

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Una chicca, con tutti i confort di un resort di lusso.
Soggiorno di 2 notti a marzo 2018
Risposta di Vanndon, il giorno 3 mar 2019
Dear Marco, Greeting From Sakmut Boutique Hotel! First of all we would like to say thank you so much for your choosing stayed with us. Moreover, thank for your review us on Expedia to shared your experience during your trip visited in Siem Reap. Hope see you a gain in the next future! Best regards, Mr. Rock

10/10 Eccellente

Patricia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Feliz en Siam Reap.
Precioso lugar, muy limpio. Atención excelente del personal. Muy agradables. Me sentí en casa. Lo recomiendo ampliamente. ❤️
Soggiorno di 1 notte a gennaio 2023
Risposta di Sakmut Hotel and Spa, Management , il giorno 27 feb 2023
Dear Feliz,Thank you so much for your great review of our property during your recent stay.From your great feedback, we believe that you were having a wonderful time here, and to hear your recommendation to our future guests. We hope to welcome you back again if should your travel made you return.With Sincerely.

10/10 Eccellente

Fredrik

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great value for money
Fantastic place. Don´t expect a 5 star luxury resort but a very well maintained pearl. Great staff and service mind. After 23 inter-continental trips this might just be the one hotel that is best value for money.
Soggiorno di 3 notti a febbraio 2023
Risposta di Sakmut Hotel and Spa Managements , il giorno 17 feb 2023
Dear Fredrik,Thank you so much for your review of our place, and especially your remarks about great staff and service mind, hope you were having a wonderful time here in Cambodia.Hope to see you need time.With Sincerely

10/10 Eccellente

Chantal

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cute Property not far from all the action
Great Property with very service oriented staff. Rooms are very cleaned. the only downside is all the mosquitos at the property-- even in the elevators!
Soggiorno di 2 notti a gennaio 2023
Risposta di Sakmut Hotel and Spa, Managements , il giorno 26 gen 2023
Dear Chantal,it was a great pleasure having read your great feedback, from your remark about mosquitos we will take note and improve it accordingly.With Sincerely

10/10 Eccellente

Leandro, KUWAIT

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff, safety, quiet, peaceful place for traditional tourism, rooms are fancy, breakfast, free tuk tuk to airport, arranged all for u. Quiet location!
Risposta di Sakmut Hotel and Spa, Management , il giorno 30 dic 2022
Dear Leandro,Thank you so much for your great feedback about our property, and your remarks about our staff, through your feedback I am sure that you have had a wonderful time here.We do hope to welcome you back again in the future.With Sincerely

10/10 Eccellente

Johannes Pim de

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel with a good value for your money. Very friendly hotel staff who are willing to assist.
Soggiorno di 2 notti a ottobre 2022
Risposta di Sakmut Hotel and Spa, Management , il giorno 8 ott 2022
Dear Johannes Pim De,Thank you so much for such a great review shared, we appreciate for the opportunity you given us to serve you. We are very pleased to service you again if should the chance made you return. With sincerely

10/10 Eccellente

DAMI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2020
Risposta di Kirivuth, il giorno 1 feb 2020
Dear Dami, Thank you so much for your great review. With best regards, Kirivuth

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Enjoyable stay in Siem Reap
The hotel was in a good location, with most tourist sites reachable within 20 minutes by tuk tuk. The room was both clean and comfortable. The staff at the hotel were friendly, attentive, and kindly prepared floral arrangements, a bouquet of flowers, and a small cake when we informed them it was our anniversary. The rooftop bar was worth visiting to see the sun setting while enjoying very cheap drinks. We did encounter a couple of small issues during our stay; for example: the electricity in the room tripped a number of times, but the staff were quick to respond. Overall, it was good value for money and we’d be happy to stay here again if we return to Siem Reap in the future.
Soggiorno di 4 notti a gennaio 2020
Risposta di Kirivuth, il giorno 1 feb 2020
Thank you so much for such a great review.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
graet!
This hotel was great. Especially, bed and pillow is the most excellent point for my family. We had comfort sleep for three days.
Soggiorno di 3 notti a gennaio 2020
Risposta di Kirivuth, il giorno 1 feb 2020
Thank you so much for such a great review. We do hope to welcome you again.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 4 notti a gennaio 2020
Risposta di Kirivuth, il giorno 21 gen 2020
Dear Sir/Madam, Thank you very much for your review. With best regards, Kirivuth

8/10 Buono

Victor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2019
Risposta di Sakmut Hotel and Spa, Managements , il giorno 9 feb 2024
Dear Victor,thank you for sharing your experience with us.With Sincerely

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Clean and friendly staff. Food was ok not the best
Soggiorno di 2 notti a ottobre 2019
Risposta di Kirivuth, il giorno 1 nov 2019
Dear Sir / Madam, Thank you so much for your review. We will share this information with our team member. We hope to have an opportunity to serve you again. Best regards, Kirivuth

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My wife and I had seven heavenly days here last month and want to go back already. We sprung for the Oasis Suite, which was spacious and airy. The rates were such good value, the extra expense was negligible and it made sense to opt for the larger room. The bed was very comfortable and the bathroom luxurious. The hotel is about halfway between the airport and the centre of town, meaning it is a short, US$3 tuk-tuk ride into the major markets, Pub Street, etc. The hotel has everything one could want: superior pool, indulgent day spa, quality dining, rooftop bar, room service, tranquil gardens, gym, dedicated transport (bus, car and tuk-tuk), tour information, laundry service; the list goes on... Saving the best for last, our favourite thing about Sakmut was the staff. They were unfailingly friendly, helpful and attentive to our every whim. Mr Visal helped us plan our adventures and he, Mr Po, Paet and others always had a fresh cold towel ready for us when we returned to the hotel. Sokmun and Koenekoa struck the perfect balance of service and warmth in the restaurant. Pisale is the best driver in Siem Reap and Pisat makes the best mojito. The hotel is well-staffed and they are all exceptionally friendly. Honestly, we have no criticisms of the hotel and staff; best ever! Oh, to be reclining by that pool again...
Soggiorno di 7 notti a ottobre 2019
Risposta di Kirivuth Sem, il giorno 1 nov 2019
Dear Mr. Brent and Madam Kathryn, It is our great pleasure to hear that you had a memorable experience staying with us and compliment us on our customer service as well as our hotel facility. We would like to express our heartfelt thanks for your time to write a great review about us. We really appreciate your comments and we hope to have an opportunity to serve you again. Respectfully, Kirivuth Sem

10/10 Eccellente

Yuanlong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2019
Risposta di Kirivuth, il giorno 16 ott 2019
Dear Yuanlong, Thank you so much for your review. Best regards, Kirivuth

10/10 Eccellente

PW, Sunderland, UK

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Must be one of the top Siem Reap hotels when talking value for money. Staff were great from check-in to check-out. Fantastic swimming pool. Top notch dining facilities. Amazing spa. And the rooms are spacious, nice decor and very comfortable beds. Quiet and a balcony overlooking the pool. Thank you Sakmut hotel.
Soggiorno di 1 notte a ottobre 2019
Risposta di Kirivuth, il giorno 5 ott 2019
Dear PW, Thank you so much for your great review. We are delighted to hear that and we will share your comment with our team. Best regards, Kirivuth

10/10 Eccellente

PhilW, United Kingdom

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Small entrance but expansive inside. Very attractive decor. Large pool. Very comfortable well appointed rooms. Very good spa facilities. Breakfast pretty good too. Staff were polite, helpful and efficient. Great value for money.
Soggiorno di 1 notte a settembre 2019
Risposta di Kirivuth, il giorno 27 set 2019
Dear PhilW, We are delighted to have your great review and all positive feedback. We wish you all the best and we hope to serve you again in the future. Best regards, Kirivuth

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
綺麗に清掃された部屋でした!目の前がプールでした。虫が多いのは仕方ない。
Soggiorno di 2 notti a settembre 2019
Risposta di Management Team, il giorno 23 set 2019
Dear Sir/Madame, Thank you very much for your gracious comment and we are glade to learn that you have a wonderful stay experience with us. We hope and we are looking forward to welcoming you back to Sakmut Boutique Hotel in the coming future. Sincerely,

10/10 Eccellente

Minh

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staying here was so relaxing and perfect. The staff were incredibly gracious, polite and helpful. The pool was the best part! We loved our room which had seating outside and gave us access to the pool like it was our very own. The hotel did not have many guests and that was perfectly fine with us because it was as if we had the whole pool to ourselves, and we did! Room service was fine (better than the dinner we had there). Rooms were well kept, clean with wonderful maid service. The hotel is just 5 minutes in a tuktuk to the center of the bustling town. I will miss staying at the hotel and swimming in the pool. I wish them the best! Thank you, Sakmut!
Soggiorno di 3 notti a settembre 2019
Risposta di Kirivuth, il giorno 20 set 2019
Dear Minh, Thank you so much for your great review. Wish you a wonderful day. Best regards, Kirivuth

10/10 Eccellente

Herbert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Close to Old Town, very comfortable
Room with pool view very nice, clean and spacy. Friendly people. Everything really fine. Had e room rate without breakfast, breakfast extra is very expensive...☹️
Soggiorno di 1 notte ad agosto 2019
Risposta di Kirivuth, il giorno 11 set 2019
Dear Herbert, Thank you so much for your review. Best regards, Kirivuth

10/10 Eccellente

Jonathan, Los Angeles, CA

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We absolutely loved our stay at Hotel Sakmut and our time in Siem Reap. The hotel staff from the Head Manager Kirivuth to Mr. Po at the front desk to Sokman in the restaurant were all wonderful, so friendly, helpful and attentive to our family's needs. The hotel has an amazing garden and pool area with a lovely spa off the side where my wife and I had excellent massages..twice! The food at the restaurant is superb and the daily breakfast is fantastic with a great combination of Asian and Western items. The hotel also organized a 1 day guided tour of Angkor Wat and several other temples and our guide and driver were excellent making the day highly memorable and enjoyable. It was our first time in Cambodia and our experience at Hotel Sakmut gave us such a positive impression of the kindness, warmth and generosity of its people. We highly recommend the hotel and can assure you that you won't be disappointed!
Soggiorno di 4 notti a luglio 2019
Risposta di Kirivuth, il giorno 19 ago 2019
Dear Mr. Jonathan, Warmest greetings from Sakmut Hotel & Spa. We hope you and your family are doing good. We are excited to read your great review, positive feedback, and compliment to our team especially our customer service. We are happy to hear that you had a wonderful stay with us. Your comfort is our first priority and we committed to do best. Thank you so much for your time to write and share your experience with us. We wish you a wonderful day and we hope to welcome you again in the future. Respectfully, Kirivuth

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would stay again.
Would stay again. Staff are attentive, friendly and very helpful. Inclusive breakfast was great. Eggs cooked on request and many other prepared choices including noodles, rice, pastries, fruits, cereal, cheese, etc. Swimming pool was sparkling clean and a pleasure to swim in. Room was spacious and clean with large bathroom. While we were there complimentary tuktuk was available into Pub street in the evening between 5 & 7(not sure if this is always available). Thoroughly enjoyed our stay.
Soggiorno di 3 notti ad agosto 2019
Risposta di Kirivuth, il giorno 15 ago 2019
Dear Sirs, Thank you so much for rating us a great review and giving us positive feedback and all compliments. We hope to welcome you again in the future. Respectfully, Kirivuth

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2019
Risposta di Kirivuth, il giorno 1 ago 2019
Thank you so much for your review. We appreciate that.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was quiet and clean. The service was great like guest services, and massages.
Soggiorno di 3 notti a luglio 2019
Risposta di Kirivuth, il giorno 1 ago 2019
Thank you so much for your great review, we are happy to hear that you have a wonderful stay.

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent boutique hotel with large hotel feel
We are here for a medical and education outreach camp, we work very hard providing free services to the villagers, and when we return it is nice to have a nice hotel to recharge. The staffs are friendly and accommodative, facility is well maintained and the restaurent serves delicious meals. Highly recommend.
Soggiorno di 5 notti a luglio 2019
Risposta di Kirivuth , il giorno 11 lug 2019
Dear Mr. Michael, It is our great pleasure to hear that you have a wonderful stay with us. We really appreciate your comment and recommendation us to other travelers. Thank you so much. We hope to welcome you again in the future. Respectfully, Kirivuth Sem

10/10 Eccellente

Claudia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2019
Risposta di Kirivuth, il giorno 27 giu 2019
Dear Claudia, Warm greetings from Sakmut Boutique Hotel. Thank you very much for taking the time to share this great review with us. We are delighted that you were happy with your recent stay at our hotel and we do appreciate your compliments about our hospitality. Your kind compliments have also been shared among the team who continue to deliver seamless and exemplary experiences for our guests. We definitely look forward to welcoming you back again soon. We wish you a wonderful day. Sincerely, Kirivuth Sem General Manager

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a maggio 2019
Risposta di Sakmut Team, il giorno 2 giu 2019
Dear Value Guest, Thank you very much for recently stayed with us and hope you had pleasant stay and enjoyable during season. We look forwards to welcoming you again to Sakmut Boutique Hotel during your next trip to Siem Reap and wish you the all best in your business and personal endeavors. Best regard, Sakmut Team

10/10 Eccellente

Rachael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
5 star service!!
We loved our stay at this hotel!! The hotel is beautiful and the cleanliness is excellent. The staff go above and beyond to ensure everyone has an excellent experience. The complimentary two-way airport transfers and shuttle service to the town was a bonus. We would definitely come back to this hotel!
Soggiorno di 4 notti ad aprile 2019
Risposta di Sakmut Team, il giorno 22 apr 2019
Dear Rachael, Thank you very much for recently stayed with us and taking the time to review our Hotel. your sharing comments are very much valued and such a wonderful compliment you gave us, the staff, facility, customer service, we really appreciate for all your positive feedback and share it with other travelers around the world. We look forwards to welcoming you again to Sakmut Boutique Hotel during your next trip to Siem Reap and wish you the all best in your business and personal endeavors. Best regard Sakmut Team

10/10 Eccellente

Lisa, Canada

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff here were very kind, welcoming and extremely helpful. The pool and the room were great. The gym was outside so while we did workout once we nearly sweated to death. Siem Reap in general is our favorite city hands down out of the three that we visited in Cambodia and this hotel is a good place to stay. It’s about a 10 minute tuk tuk to the downtown area but for $3 USD it’s not a bad price.
Soggiorno di 3 notti ad aprile 2019
Risposta di Sakmut Team, il giorno 19 apr 2019
Dear Lisa, Thank you for recently stayed with us and taking the time to review our Hotel. your sharing comments are very much valued and we appreciated your best review to share your experiences. We are glad to heard that you had great experiences at our hotel and city. We look forwards to welcoming you and family again to Sakmut Boutique Hotel during your next trip to Siem Reap and wish you the all best in your business and personal endeavors. Best regard Sakmut Team

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Well worth a stay!
This hotel is great, service is amazing and nice spacious rooms, the pool is nice and big and looks amazing, overall really enjoyed my stay here
Soggiorno di 2 notti ad aprile 2019
Risposta di Sakmut's Family, il giorno 5 apr 2019
Dear James, Thank you for recently stayed with us and taking the time to review our Boutique Hotel. your sharing comments are very much valued and we appreciated your best review to share your experiences. We are glad to hear that your had great experiences at our boutique hotel We look forwards to welcoming you and family again to Sakmut Boutique Hotel during your next trip to Siem Reap and wish you the all best in your business and personal endeavors. Best regard, Sakmut's Family

8/10 Buono

Nancy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2019
Risposta di Sakmut Team, il giorno 16 feb 2019
Dear Valued Guest, Thank you for recently stayed with us and taking the time to review our Boutique Hotel. your sharing comments are very much valued and we appreciated your share experiences. We look forwards to welcoming you and family again to Sakmut Boutique Hotel during your next trip to Siem Reap and wish you the all best in your business and personal endeavors. Best regard Sakmut Team

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved the friendly and informative staff! Everyone was so helpful.
Soggiorno di 7 notti a gennaio 2019
Risposta di Sakmut's Family, il giorno 6 feb 2019
Dear Madam/Sir, Thank you for recently stayed with us and taking the time to review our Boutique Hotel. your sharing comments are very much valued and we appreciated your best review to share your experiences. We are glad to hear that your had great experiences at our boutique hotel We look forwards to welcoming you and family again to Sakmut Boutique Hotel during your next trip to Siem Reap and wish you the all best in your business and personal endeavors. Best regard, Sakmut's Family

10/10 Eccellente

kathly

Mi è piaciuto: Condizioni e dotazioni della struttura
Loved the pool and friendly staff. The fact you can almost step into pool from room was amazing. Free airport pick ups and yuk yuk into town in the evening. Great service.
Soggiorno di 2 notti a dicembre 2018
Risposta di Sakmut Team, il giorno 29 dic 2018
Dear Kathly, Thank you for recently stayed with us and taking the time to review our Boutique Hotel. your sharing comments are very much valued and we appreciated your best review to share your experiences. We are glad to hear that your had great experiences at our boutique hotel We look forwards to welcoming you and family again to Sakmut Boutique Hotel during your next trip to Siem Reap and wish you the all best in your business and personal endeavors. Best regard

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2018
Risposta di Sakmut Team, il giorno 29 dic 2018
Dear Valuable Guest, Thank you very much for your recent stay with us at Sakmut Boutique Hotel during your trip in Siem Reap. We are writing to express our most sincere gratitude for the great opportunity to accommodate you all during your stay with us at Sakmut Boutique Hotel and we believed that you had enjoyed during stay with our services and friendly staff and as well as our city. Once again, thank you very much for you choosing Sakumut Boutique Hotel during you holiday in Siem Reap. We wish you all the best in your business and personal endeavors and hope to see you again for your future plan in Siem Reap. With very best wishes, Sakmut Team

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2018
Risposta di Sakmut Team, il giorno 29 dic 2018
Dear Valuable Guest, Thank you so much for recently stray with us Sakmut Boutique Hotel and taking the time to review our property. However, your address point of unsatisfied much appreciated to improve our services for you and other guests. Once again, thank you for staying with us, we look forward to another chance to serve you and wish you all the best in your business and personal endeavors. Best regards, Sakmut Team

8/10 Buono

y

깨끗하고 전반적으로 괜찮았지만 미비되어이는게 많습니다. 예를 들면... 어메니티 중 칫솔,치약이 없어요. 직원분들이 불러주는 툭툭은 가격이 너무 비싸서 pass app이나 grab을 설치하셔서 이용하시는게 나을거에요. 수영장은 아주 예쁘고 이용하는 사람이 많지 않아서 수영 하실거라면 괜찮으실 거 같아요.
Soggiorno di 2 notti a novembre 2018
Risposta di sakmut team, il giorno 7 dic 2018
Dear Valuable Guest, Thank you so much for recently stay with us and taking the time to review our Boutique Hotel, your sharing comments are very much valued. with regards to toothbrush or toothpaste are available upon request. Anyways, we also offer free shuttle service to town between 17:00 - 19:00 by our tuk tuk. Thus, outside driver price are subject to negotiable which deference to Pass App or Grab that fix price. Once again, we look forward to your next visit and wish you the best in your business and personal endeavors. Best regard Sakut Team

10/10 Eccellente

Elizabeth, Sydney, Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
From the time of arrival the hotel staff were attentive in ensuring i settled in quickly. The morning reception staff were very helpful in organising a fantastic private tour of Ankor Wat, floating villages and museum with a very experienced guide, Saven, who spoke excellent English and could clearly articulate the many stories from the Cambodian culture. This really made a short visit much more fulfilling. The hotel rooms were very comfortable, clean and had all amenities. I really enjoyed the quietness which was a benefit of being located a little outside the city centre. The pool was so welcoming after the tours, it can get very warm.and humid even at this.time.of year. I.would very much recommend this hotel for anyone who wants to relax and.unwind in cambodia.
Soggiorno di 3 notti a ottobre 2018
Risposta di Chanthy CHHORN, il giorno 2 nov 2018
Dear Elizabeth, Thank you very much for spending your valuable time to write this great review on expedia.com after your recent stayed with us at Sakmut Boutique Hotel. Our whole are extremely happy to learn that you had enjoyed your stay with us. Thank you once again for choosing Sakmut for your accommodation during your holiday in Siem Reap. All very best wish to you and hope to see you again soon in your future plan in Siem Reap. With very best wishes, Thank you. Chanthy CHHORN

10/10 Eccellente

Mike, Manila Philippines

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very pleasant staff, they go the extra mile for their guests. clean rooms, good amenities, beautiful eco salt water pool. Definitely worth the price
Soggiorno di 4 notti a ottobre 2018
Risposta di Chanty CHHORN, il giorno 15 ott 2018
Dear Mike, Thank you very much for spending your valuable time to write this great review on expedia.com. Our whole team are extremely happy to hear that your had a wonderful time with us. Thank you once again for choosing Sakmut Boutique Hotel for your recent stay in Siem Reap. All very best to you and hope to see you again soon in your future plan in Siem Reap. Best Regards, Thank you. Chanthy

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Location is a bit far away from the city center, hotel missed our pick up service.
Soggiorno di 5 notti ad agosto 2018
Risposta di Sakmut Boutique , il giorno 5 ott 2018
Dear Sir/Madam, Hope this email finds you well! Thank you very much for choosing Sakmut Boutique Hotel for your recent stay in Siem Reap. Please accept our since apology for being late to pick you up from Siem Reap international airport. Regarding to your below comments, we would love to inform that from our hotel our hotel to the City centre just 5 minutes driver and also we have offered the shuttle service to town by free of charge from 17:00 - 19:00 by our own tuk tuk and driver as well. Thank you once again for choosing Sakmut for your accommodation during your holiday in Siem reap. All very best to you. With very best wishes, Thank you. Sakmut Team.

10/10 Eccellente

Smile, 香港

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
一間寧靜,舒適,令人放鬆的酒店
我們入住8天,酒店距離機場約10min車程,距離Pub street約10min車程,有接機服務,接機哥哥送上冰水,很貼心,常帶笑容。 到達洒店,送上濕毛巾,Wellcome drink,大堂員工Sharon,親切,友善,熱情款待,謝謝她。 房間整潔,舒適。大陪份的房間都係對住泳池。泳池好漂亮。 餐廳早餐好食,多選擇。可能我哋入住較多天,職員Panat特別為我們送上餐牌,可order其他食品,不過我哋都唔需要啦,謝謝熱情的款待 Sakmut Boutqiue Hotel是一間小型的酒店,性價比高,我喜歡他的寧靜,外牆種滿值物,較為陰涼,全體人員都很有禮貌,我會推薦給我的朋友。
Soggiorno di 7 notti a luglio 2018
Risposta di Vichea Long (Mr.), il giorno 31 ago 2018
Dear Valued guest thank you very much, for your good comment, hope see again soon in Siem Reap cultural city. Thank you

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
部屋を間違われました。
予約後にバスタブがある部屋へグレードアップをお願いしましたが、部屋を間違われバスタブが無い部屋でした。部屋の変更をお願いしましたが「今日はクリーニングしていないから無理、明日の朝食後ならOK」と言われ仕方なく受け入れました。翌朝、部屋の変更をしてもらいましたが謝罪もなくルームキーだけ渡され自分たちで引っ越しをしました。最初にトゥクトゥクと車を手配してくれたMr.サムの対応は素晴らしく色々と相談に乗ってくれ観光プランなど一緒に考えてくれましたが、観光後に朝日観光を相談した夜のスタッフ(空港まで送迎してくれたスタッフ)は微妙で他のスタッフが天気予報を調べている横で壁に向かいながら「明日の天気なんて明日にならないと分からない」と呟いたのが聞こえて気分が悪くなり、その後SPAの予約をしようとした時もあまり知らないのか割引率など適当な事を言われました。それ以外は快適に過ごせ朝食も毎日メニューが変わり飽きる事も無くフレンドリーな対応に感謝しています。最終日もチェックアウト後に荷物の預かりと観光後の汗もスパのシャワーを使わせてもらい助かりました。帰りはホテルの車で空港まで送って貰いましたが車中で運賃の事を聞くと「それはあなた次第、金額は任せるからホテルのサービスに満足したなら払って」と言ってきた時には、このスタッフは最後まで悩ますなって思いつつ適正価格を支払いました。金額を聞かずに乗った自分が悪いのですけどね・・・実際は無料だったのか有料だったのか未だに不明です。部屋の間違いと一部スタッフの対応の差が無ければ評価はもっと良くできたと思います。
Soggiorno di 3 notti ad aprile 2018
Risposta di Peter, General Manager, il giorno 9 feb 2019
Dear Rusy, Thank you very much for choosing our hotel during your trip to Siem Reap. We read all your feedback and comments, we will take each points to instruct our teams make sure keep improvement on lacking points. We look forwards to welcoming you and family again to Sakmut Boutique Hotel. Once again, we appreciated and thankful to your valued times writing review. Best regards, Pirath

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Luxury at an affordable place in Siem Reap
Everything about this hotel speaks quality, hospitality, and attention to detail. The pool was opulent, the massage was fantastic and the breakfast was huge and a large variety items too choose from.
Risposta di Peter, General Manager, il giorno 1 mag 2018
Dear Steven Thank you very much for choosing Sakmut Boutique Hotel during your trip to Siem Reap, Cambodia. We appreciated your kind to spend valued times to share your experiences about your stay at our hotel to all people who trace our Trip Advisor reviews. We create exceptional experiences which differ from all other hotels in town. Our management teams and staffs always do all their best to make sure guests meet and exceeded expectations.

10/10 Eccellente

Thiciana

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing stay and extremely kind staff
We had an amazing stay at Sakmut Boutique hotel! The staff is extremely friendly, helpful and courteous—going above and beyond to make you feel at home. Everyone there, from the hotel managers to the housekeepers, always had a smile in their faces, were extremely attentive to us, came talk to us to check how we were doing many times and were so quick to help when needed. We were treated like royalty! We ended up getting a room upgrade to one of their special suites and our room was incredible! Comfortable bad, amazing shower and a balcony view to the beautiful pool. Everything was spotless clean and well taken care of. Also nicely decorated. Breakfast was really great too with a wide selection of both Western and Cambodian food options, which were delicious. They helped us arrange for a car to visit the farther out temples and for tuktuks when needed. Oh they also have a pretty good outdoor gym overlooking the pools. Highly recommend this hotel! Thank you again Sakmut hotel for your kindness and the lovely stay!
Risposta di Peter, General Manager, il giorno 24 apr 2018
Dear Thaiana, Thank you very much for choosing Sakmut Boutique Hotel during your trip to Siem Reap, Cambodia. We appreciated your kind to spend valued times to share your experiences about your stay at our hotel to all people who trace our Hotels.com reviews. We create exceptional experiences which differ from all other hotels in town. Our management teams and staffs always do all their best to make sure guests meet and exceeded expectations and, valued for money they paid. We look forward to welcoming you and family again soon to Sakmut Boutique Hotel, Siem Reap - Cambodia. Best regards, Vat Is Pirath (Peter) General Manager

8/10 Buono

Tom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super Service und Startpunkt für jegliche Ausflüge
Schönes Hotel um Siam Reap und natürlich Angkor Wat und Co zu erkunden. Alle Mitarbeiter sind sehr zuvorkommend und um sehr guten Service bemüht. Frühstück ist sehr gut. Wir hatten ein Familienzimmer, wo bei das Zimmer der Eltern sowie das Bad sehr gut waren, das zweite Zimmer war eher sehr einfach. Die vom Hotel angebotenen TukTuk Fahrer waren alle sehr gut. Preis ist gleich den freien. Insgesamt auf jedenfall zu empfehlen.
Risposta di Kh.Rock, il giorno 1 mar 2018
Dear Tom and your family, Greeting From Sakmut Boutique Hotel! Thank you so much for your email and choosing stayed with us during your trip visited in Siem Reap. Moreover, your superb reviews for shared our hotel services standard. We do hope will see you again for your next trip visit Siem Reap Cambodia. With best regards, Vanndon Mr.

6/10 Soddisfacente

Miyuki, 横浜

Mi è piaciuto: Pulizia e comfort della camera
内装がすてきなブティックホテル、従業員の情報伝達と設備に改善の余地あり
口コミがとても良いホテルだったので、こちらのホテルを選びました。計3泊しました。事前にエクスペディア経由で連絡して、空港ピックアップに来てもらいました。フライトが遅れたのですが、メールで連絡したら、きちんと待っていてくれました。最初のお部屋は気を使っていただいて、ファミリースイートから最上級のスイートにアップグレードして下さいました。眺めもよくてとてもすてきなお部屋だったのですが、我々は3人でエキストラベッドに寝る人がいるのはかわいそうなので、予約通りファミリースイートに次の日から戻してもらいました。なのですが、ファミリースイートの一部屋はシンクとシャワーの排水があまりよくなく、シャワーをつかっていると、流れず、溢れてしまいました。。。直しに来てくれた人がいるのですが、きちんと治らず、もう一部屋のシャワーを使いました。設備的な面ではエレベーターが壊れてて、使えない時が何回かありました。 問題だったのは最終日で、朝日鑑賞のTuk-tukを前日に予約していたのですが、朝4:45に受付に降りてきて、張り切っていたのに、5時を過ぎてもまだ来ない…その朝の受付の男の子はあまり英語が得意でなかったのですが、どうやらTuk-tukドライバーに誰も前日に電話が入れていなかったそう…一台の別のTuk-tukを呼ぶのにすごい時間がかかって、結局大通りまで出て自分でTuk-tukを探しました。なんとか捕まえられたのですが、もうかなり朝日鑑賞には遅く、ホテルを出られたのが5:40くらいになっていたので、ベストスポットが取れませんでした。その事をホテルに帰ってマネージャーに伝えたら、謝罪してくれて、スイートでのレイトチェックアウト(ただ、このスイートのエアコン一台は壊れてました。もう一台のエアコンと扇風機は動いていたので良かったですが)とスパを1時間(スウェディッシュマッサージとフットマッサージは最高に気持ちよかったです)、無料で提供してくれて、マネージャー自身が空港まで送ってくれました。また、一人体調を崩していたのですが、ホテルで会うスタッフ全員が心配してくれて、その点は感動しました。 トラブルもあった滞在でしたが、スタッフはほとんど皆親切でしたし、朝ご飯はとてもおいしかったし、お部屋はとてもおしゃれできれいでした。Tuk-tukの予約ミス、エレベーターの故障、お部屋の排水が悪かった事があったのが残念でした。
Soggiorno di 3 notti a febbraio 2018
Risposta di Vanndon Mr., il giorno 14 feb 2018
Dear Miyuki, Greeting From Sakmut Boutique Hotel! First of all we would like to say thank you so much for your choosing stayed with us. However, we really sorry that our front team missed to booked Tuk Tuk for your family for Sunset. We really unhappy when know that happened, however we offer for free massage for your family for compensate. Thank you so much for your kindly understood with us. With best regards,

10/10 Eccellente

Nick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A quiet and wonderful hotel.
Our stay at Sakmut Boutique Hotel was ideal. It is only a small Hotel with only 55 odd rooms which meant we were not in a resort with 1000+ people around and crowded. An ideal situation to relax and enjoy the peace and quiet at the pool for the whole family including two teenage kids. The hotel is off the main roads so it is quiet but only 10 minutes by tuk-tuk to the city where all the touristy restaurants and markets are. The temples are also close with a 20-30 minute tuk-tuk ride. As the hotel is small it only has one kitchen which limits the menu variety so we occasionally made trips to the city to more variety. However, the quality of the food was 1st class at the hotel. Overall, if you are looking for a relaxing and uncrowded "boutique" hotel then this one is highly recommended.
Soggiorno di 10 notti a gennaio 2018
Risposta di Vanndon Mr., il giorno 6 feb 2018
Dear Nick, Greeting From Sakmut Boutique Hotel! Thank you very much for choosing our hotel to stay, we appreciated your valued times to write best review to share your experiences. We are glad to hear that your had great experiences at our hotel and we will share these good news to all our teams. We look forwards to welcoming you and family again to Sakmut Boutique Hotel during your next trip to Siem Reap. Best regards,

10/10 Eccellente

Carlos, España

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best Hotel in Siem Reap
Nos hospedamos en el Sakmut Boutique Hotel para nuestra visita a los templos de Angkor Wat y fue una experiencia realmente increíble. El personal super amable y siempre estaban a tu servicio sin la necesidad de venderte ofertas turísticas como hacen todos los hoteles. Las instalaciones, como el restaurante, la piscina o los masajes, son realmente increíbles y puedes disfrutar de ellas. Estamos muy agradecidos a todo el personal por lo que han hecho por nosotros. Sin volviese a Siem Reap, sin duda repetiría en el hotel.
Soggiorno di 3 notti ad agosto 2017
Risposta di Peter, General Manager, il giorno 9 apr 2018
Dear Carlos, Thank you very much for choosing Sakmut Boutique Hotel during your trip to Siem Reap, Cambodia. We appreciated your kind to spend valued times to share your experiences about your stay at our hotel to all people who trace our Expedia Group reviews. We create exceptional experiences which differ from all other hotels in town. Our teams always do all their best to make sure guests meet and exceeded expectations and, valued for money they paid. Some more information about Sakmut Boutique Hotel, Siem Reap - Cambodia: "An affordable upscale luxury hotel located in the heart of an ancient city of Siem Reap". We have 4 room types at our hotel sized from 36 to 85 square meters. Start from Deluxe Room for the standard category with pool or garden view, Premier Deluxe with pool views good for honeymooners/couple, Family Suite is best for the family as here is one of best family hotels in town, and top category Oasis Suite. The Oasis Suites are all located on top floor, and the room size is huge, with the separate living room, bathtub or shower, Traditional Khmer style bathing corner of the room, facing pool view, and huge terrace. Our guests love this suite a lot as more privacy and luxurious styles in decors and designs. All amenities and equipment we use in all our outlets and in rooms are one of best quality products, which made our guests feel comfortable and relax. Our swimming pool, one of biggest swimming pool in town which most of our guests liked swimming most times during their stay. Our interior designs are unique and different from all other hotels in town, look luxurious and cozy style. Sparkling breakfast: Breakfast is the most important for us to focus most, and we have variety of buffet items mixed breakfast American, Western, Asian, and Khmer,... from any kind of pastries, fruits slices, fruits juice, milk, cheese.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay
Staff was awesome. Food and service was great. Everyone went out of there way to make our stay good.
Soggiorno di 1 notte a luglio 2017
Risposta di Peter, General Manager, il giorno 9 apr 2018
Dear Guest, Thank you very much for choosing Sakmut Boutique Hotel during your trip to Siem Reap, Cambodia. We appreciated your kind to spend valued times to share your experiences about your stay at our hotel to all people who trace our Expedia Group reviews. We create exceptional experiences which differ from all other hotels in town. Our teams always do all their best to make sure guests meet and exceeded expectations and, valued for money they paid. Some more information about Sakmut Boutique Hotel, Siem Reap - Cambodia: "An affordable upscale luxury hotel located in the heart of an ancient city of Siem Reap". We have 4 room types at our hotel sized from 36 to 85 square meters. Start from Deluxe Room for the standard category with pool or garden view, Premier Deluxe with pool views good for honeymooners/couple, Family Suite is best for the family as here is one of best family hotels in town, and top category Oasis Suite. The Oasis Suites are all located on top floor, and the room size is huge, with the separate living room, bathtub or shower, Traditional Khmer style bathing corner of the room, facing pool view, and huge terrace. Our guests love this suite a lot as more privacy and luxurious styles in decors and designs. All amenities and equipment we use in all our outlets and in rooms are one of best quality products, which made our guests feel comfortable and relax. Our swimming pool, one of biggest swimming pool in town which most of our guests liked swimming most times during their stay. Our interior designs are unique and different from all other hotels in town, look luxurious and cozy style. Sparkling breakfast: Breakfast is the most important for us to focus most, and we have variety of buffet items mixed breakfast American, Western, Asian, and Khmer,... from any kind of pastries, fruits slices, fruits juice, milk, cheese.

10/10 Eccellente

Mina, Los Angeles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very soothing and quiet place
It's a very quiet and nice hotel so my family could sleep well throughout the night. It's essential especially when you need a rest after a long day. Also the staffs are very friendly. I loved the pool so much too! We stayed at the two room family suite and it was just perfect for us. Divided room kept enough privacy, and at the same time we could gather up easily without any hassle.
Soggiorno di 3 notti a giugno 2017
Risposta di Peter, General Manager, il giorno 9 apr 2018
Dear Mina, Thank you very much for choosing Sakmut Boutique Hotel during your trip to Siem Reap, Cambodia. We appreciated your kind to spend valued times to share your experiences about your stay at our hotel to all people who trace our Expedia Group reviews. We create exceptional experiences which differ from all other hotels in town. Our teams always do all their best to make sure guests meet and exceeded expectations and, valued for money they paid. Some more information about Sakmut Boutique Hotel, Siem Reap - Cambodia: "An affordable upscale luxury hotel located in the heart of an ancient city of Siem Reap". We have 4 room types at our hotel sized from 36 to 85 square meters. Start from Deluxe Room for the standard category with pool or garden view, Premier Deluxe with pool views good for honeymooners/couple, Family Suite is best for the family as here is one of best family hotels in town, and top category Oasis Suite. The Oasis Suites are all located on top floor, and the room size is huge, with the separate living room, bathtub or shower, Traditional Khmer style bathing corner of the room, facing pool view, and huge terrace. Our guests love this suite a lot as more privacy and luxurious styles in decors and designs. All amenities and equipment we use in all our outlets and in rooms are one of best quality products, which made our guests feel comfortable and relax. Our swimming pool, one of biggest swimming pool in town which most of our guests liked swimming most times during their stay. Our interior designs are unique and different from all other hotels in town, look luxurious and cozy style. Sparkling breakfast: Breakfast is the most important for us to focus most, and we have variety of buffet items mixed breakfast American, Western, Asian, and Khmer,... from any kind of pastries, fruits slices, fruits juice, milk, cheese.

10/10 Eccellente

le, hanoi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
最高
朝ブッフェはなんでも美味しかったです。 チェックアウトの後プールサイトで休めて、スパの中のシャワーも使えて、とってもサービスいいホテルです。
Risposta di Peter, General Manager, il giorno 9 apr 2018
Dear Guest, Thank you very much for choosing Sakmut Boutique Hotel during your trip to Siem Reap, Cambodia. We appreciated your kind to spend valued times to share your experiences about your stay at our hotel to all people who trace our Expedia Group reviews. We create exceptional experiences which differ from all other hotels in town. Our teams always do all their best to make sure guests meet and exceeded expectations and, valued for money they paid. Some more information about Sakmut Boutique Hotel, Siem Reap - Cambodia: "An affordable upscale luxury hotel located in the heart of an ancient city of Siem Reap". We have 4 room types at our hotel sized from 36 to 85 square meters. Start from Deluxe Room for the standard category with pool or garden view, Premier Deluxe with pool views good for honeymooners/couple, Family Suite is best for the family as here is one of best family hotels in town, and top category Oasis Suite. The Oasis Suites are all located on top floor, and the room size is huge, with the separate living room, bathtub or shower, Traditional Khmer style bathing corner of the room, facing pool view, and huge terrace. Our guests love this suite a lot as more privacy and luxurious styles in decors and designs. All amenities and equipment we use in all our outlets and in rooms are one of best quality products, which made our guests feel comfortable and relax. Our swimming pool, one of biggest swimming pool in town which most of our guests liked swimming most times during their stay. Our interior designs are unique and different from all other hotels in town, look luxurious and cozy style. Sparkling breakfast: Breakfast is the most important for us to focus most, and we have variety of buffet items mixed breakfast American, Western, Asian, and Khmer,... from any kind of pastries, fruits slices, fruits juice, milk, cheese.

8/10 Buono

KK, Tokyo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
日本人にとって、滞在しやすいホテル
2016年12月22日にスタートしたばかりのホテルで、 日本人としては初めての宿泊者として歓迎されました。(一番目の宿泊者はオーストラリア人女性とのこと) 宿泊部屋には日本語の表記(ドアノブの箇所)もあり、日本人への対応もきちんと教育されていました。 私が泊まった際には、まだスタートしたてで、ホテル近隣の設備や建設ラッシュで時々業者の作業がありましたが、ホテルの部屋の中にいる分にはとても静かに過ごすことができました。 また、蚊が発生することが多々あるため、特定の時間帯(午後一回)ホテルの外壁を業者がスプレーかけることがありました。その際は、事前に部屋に連絡があったので、部屋にいてスプレーを吸わずに済みました。 プールも温度管理がなされており、夜に入っても寒く感じたことはありませんでした。 近隣がとても静かで、空港から乗り物で10分ほどで着く場所です。 日本の方で、シェムリアップやアンコールワットに訪れる際には、ぜひイチオシしたいホテルです!
Risposta di Peter, General Manager, il giorno 9 apr 2018
Dear Guest, Thank you very much for choosing Sakmut Boutique Hotel during your trip to Siem Reap, Cambodia. We appreciated your kind to spend valued times to share your experiences about your stay at our hotel to all people who trace our Expedia Group reviews. We create exceptional experiences which differ from all other hotels in town. Our teams always do all their best to make sure guests meet and exceeded expectations and, valued for money they paid. Some more information about Sakmut Boutique Hotel, Siem Reap - Cambodia: "An affordable upscale luxury hotel located in the heart of an ancient city of Siem Reap". We have 4 room types at our hotel sized from 36 to 85 square meters. Start from Deluxe Room for the standard category with pool or garden view, Premier Deluxe with pool views good for honeymooners/couple, Family Suite is best for the family as here is one of best family hotels in town, and top category Oasis Suite. The Oasis Suites are all located on top floor, and the room size is huge, with the separate living room, bathtub or shower, Traditional Khmer style bathing corner of the room, facing pool view, and huge terrace. Our guests love this suite a lot as more privacy and luxurious styles in decors and designs. All amenities and equipment we use in all our outlets and in rooms are one of best quality products, which made our guests feel comfortable and relax. Our swimming pool, one of biggest swimming pool in town which most of our guests liked swimming most times during their stay. Our interior designs are unique and different from all other hotels in town, look luxurious and cozy style. Sparkling breakfast: Breakfast is the most important for us to focus most, and we have variety of buffet items mixed breakfast American, Western, Asian, and Khmer,... from any kind of pastries, fruits slices, fruits juice, milk, cheese.