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Recensioni per klapsons, The Boutique Hotel

4 out of 5
klapsons, The Boutique Hotel
15 Hoe Chiang Road, Singapore

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 17 su 67 recensioni" "
Valutazione di 8 - Buono. 26 su 67 recensioni" "
Valutazione di 6 - Soddisfacente. 13 su 67 recensioni" "
Valutazione di 4 - Scarso. 7 su 67 recensioni" "
Valutazione di 2 - Terribile. 4 su 67 recensioni" "

7,6/10

Pulizia

7,8/10

Personale e servizio

7,6/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

Shavon, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Will book again!
Hotel surprised me with a free upgrade upon checking in! Receptionist, Nurul was super friendly and helpful, loved her welcoming attitude! Area nearby is fantastic with lots of food choices from cafes to hawker centre and restaurants of all different cuisines to be found!

8/10 Buono

J, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Spacious cozy room
Futuristic reception counter, interesting concept. Beautiful boutique hotel with open shower. Amenities like malls and MRT are just a short walk away. Very prompt service when we required additional coffee capsules for the coffee machine. Free mini bar provided by the hotel as well. Had a lovely stay.

10/10 Eccellente

Sandy Lee, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A stay that surprised me ... twice
Friendly host upon checked in, upgraded my room to a suite room w jacuzzi (surprise #1) which totally amazed me; and a hamper of sweet treats (surprise #2) upon check out, which I presumed that it's 'cos of my bday. Will DEFINITELY come back again w my Boyfriend!

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lousy service
The reception is rude. I book this hotel for 500$ to celebrate my gf birthday. They bring security up and ask us leave the room. Lousy just singing a birthday song it's wrong? We didn't make any disturbance and worse rude services

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Justin, Hong Kong

Mi è piaciuto: Personale e servizio e comfort della camera
Less impressive than expected
Location: it was 5-10 mins walk from nearest MRT so it was quite convenient to everywhere Reception: Staff are nice and helpful and the silver dome (where the reception counter is at) sets the tone of the hotel's with imaginative decorations Room: the rooms are spacious and comfortable; bed is supportive and firm that you could get a good sleep. However, there were several disappointments: 1) the bathtub is located inside the room without sufficient ventilation which easily makes the room very humid. If the room temperature is above 25 degrees, everything in the room will get wet due to the high humidity; 2) the feature of the room, the bathtub, is not at good condition and there are water leakage; 3) the toilet and the sink are not clean and are with stains  It is not a bad hotel but I just wonder how much it has spent on maintenance.  

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

2/10 Terribile

Andrew, Perth

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Old and not clean
Hotel is old and not clean. Internet is slow

10/10 Eccellente

Ron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Siu Lun

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

2/10 Terribile

Catherine, Schweiz

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nul aber total nul
Nie Mehr eine frecheit

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Jing, Vancouver, BC

Mi è piaciuto: Personale e servizio
Good location , near Chinatown and food area.
Very nice staffs and good location . The room is quite simple but the bed is very comfortable

4/10 Scarso

Hing Chuen, hong kong

Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent service to be
It will be a great hotel if they focus on the details of her hotel rooms. My bad experience with no TV remote whrn check it. Worker used my bath gel and no refill. The light jis not working well. I need to help them fix it even they said they finished. Extremely poor reception of wifi signal. May be i can say. The signal is prefect when you stay 1 meter apart of the transmitter. Actually yes. The facilities can say as a bouquet hotel. But the maintenance and the detail was not.

10/10 Eccellente

benoit

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Idy

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Comfort della camera
Not soundproof.
the hotel room is not soundproof. you can hear the cars on the road, you can hear the laughters from the other rooms. I told them it's a birthday celebration for my spouse but no cake or speciality given.

8/10 Buono

Olli

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Bathroom had mould around the sink. Vinyl breakfast seats patched like an old car. Not a business hotel.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Strange bathroom design 奇怪的浴室設計
全開放式設計的無障礙浴室，原意是好，但内裡沒任何間隔或浴簾，淋浴後全浴室也是水，連廁紙也濕透。之後怎樣如廁？先自行抹乾？自行擦地？

6/10 Soddisfacente

Alvin, Singapore

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staycation
It was for my birthday staycation. Staffs were friendly and even waited for 12 midnight to delivery a cake for my birthday, deeply appreciated their efforts. However, shower drainage was not good, I believe the pipe was filled with hair and other dirt. When I took a shower, I can only turn to the minimal as the water will not flow down fast enough and end up flooding in the area. It was really bad. We booked the hotel because of the facility but end up didn't get to enjoy it. The coffee machine was not clean as well, black bits and milky water was coming out from the machine when I havent even put in the capsules. In the end, I need to keep changing the water to clean the machine before I can enjoy one cup of coffee.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
ちょっと劣化
ブティックホテル（？）ということで、全体に落ち着かないインテリアです。しかも、それがちょっと劣化してしてる感がありました。あと、コーヒーメーカーの裏に大量の蟻がいたのは嫌でした。

4/10 Scarso

hei lam, Hong Kong

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
I've found blood stain on the bed sheet, had to change to another room mid night and the noise from traffic made it a sleepless night.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
キングサイズベッドでくつろげました
夜寝るために帰るといった使い方でしたが、部屋の広さは十分でキングサイズベッドでくつろいで寝ることが出来ました。 受付の対応も良く、ベッドメイクの際に忘れられたバスローブを頼んだらすぐに持ってきてくれたり、チェックイン前・チェックアウト後の荷物もスムーズに預かってもらえました。 周辺には24時間営業のスーパーもあり、問題はありませんでしたが、最寄り駅から7分程度でした。

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was very pleasant. I enjoyed it a lot

8/10 Buono

irene

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
員工值得贊揚
我們住這間酒店是4日3夜！頭一日去到可能人手上問題，大堂沒有任何boy幫手攞行李上樓要自己自助！地點還算方便，只是偏入內街！如果是情侶話酒店都可以選擇，但如果是一家大小就未必方便！另外我在此想表揚一個員工，因為我細仔在check out前一晚發高燒，我們向她查詢有關醫院後，我們返回房間內收拾東西出發時她居然㩒鐘向我們說其他有關醫院資料及已安排了的士！還很細心去幫助我們延遲check out時間！可惜我們太情急下沒有問他名字！所以籍此再向她衷心說句：謝謝！

6/10 Soddisfacente

Viaggiatore verificato

We were looking forward to a stay in Klapsons Hotel. We were expecting the raved room with open bathrooms and unique designs of a boutique hotel. However , we were being checked in with a room with no open shower bathroom and the bathroom was choked and the lights were flickering. A technician came to the room to fix the problem promptly but it was pretty inconvenient as we were int he midst to change and to head out. The lights have been changed but was still faulty. The hotel staff has offered a complimentary breakfast for both of us due to our disappointment.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Worth for a better hotel with better facilities
Good service. Poor acoustical system, could hear the laughters of the rooms nearby or from street. Open bathtub is clear, transparent and located in the middle of the room. Cold air dragged in once I turned off the water.

10/10 Eccellente

nachshon, Israel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A great, new hotel
I was in Klapsons for two days. I asked for early check-in and late check-out and they were very efficient in closing the price and making all necessary arrangements. The hotel is new and creatively decorated. There's no breakfast, but, the room was great, thus, overall - I recommend this hotel as an affordable good place to be in during business trip to Singapore.

2/10 Terribile

Dwight, Dallas, TX

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Awful experience
Awful experience at this hotel. After a long day of travelling from the US the room given to us sounded like the street traffic was in our room. There is no noise insulation. The room had no soap or lotion these little things add up to a more memorable stay. There was no internet in our room we called to complaint but since it was very late at night we could not get any help. We asked the front desk to book a taxi for us since we were leaving in the morning. This was not done so at 4 am we went on the street to flag down a taxi inorder to make our flight. The service at this hotel was very bad I would rather spend my money at hotel that are more welcoming and provide what they stated is included in the rate. This is definitely not up to speed to be called a Boutique hotel.

4/10 Scarso

Inge, Stavanger

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
from special to sub standard
it used to be a very special hotel 10 y back now its starting to fall apart

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A pleasant stay
Love their comfy bed. And the hotel staff's are friendly too.

4/10 Scarso

Don, California

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not a 4 Star
This hotel is basically a cheaply fabricated box that is already disintegrating. Drapes are falling apart, bed is lumpy,there is nothing here to make you want to ever come back. A high 2 star probably, but pricey for what you get.

6/10 Soddisfacente

Huiting, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Klapsons review!
Comfy room, nice couch, good amenities. Very slow and unreliable wifi!

6/10 Soddisfacente

Junita, Indonesia

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Lower from my expectation
Our price at hotels.com including breakfast but they said we have to pay for the breakfast.

10/10 Eccellente

Gigi, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice and cosy boutique hotel in a quiet area.
The lobby and the reception area was clean and neat. I was amazed by the front desk area as it was shaped in a ball and we have to climb a small fleet of stairs. The Oasis room was a fantastic big room with a sofa and a outdoor balcony area. However the outdoor balcony sofas were wet and dirty due to a rain earlier on my check-in day. The queen bed was huge and comfortable. They had a seperated toilet (with a small basin and a door) and a shower area (with 2 basins but no doors). It is located in a quiet corner area of Tanjong Pagar where there are alot of cafes, restaurants, eateries, supermarkets and shopping in the area. It is also near to Orchard, Marina and Bugis areas. I would like to thank Sarah Lee, an employee of Klapsons for the pleasant and comfortable staycation.
Balcony
Queen Bed
Toilet
Shower

8/10 Buono

Lisa Zee, Singapore

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Value for money
Stayed at Klapsons for one night after our wedding banquet at a restaurant nearby. First of all, the receptionists don't look too happy to serve us, although one offered to walk us to our room but i guess she was obliged to do so. The experience got a little better upon entering into the room. We like what we see. The highlight of the room was the open concept shower and Chopard Toiletries. We requested for another set of toothpaste at 3am and it was delivered to us in a jiffy. Breakfast at the Sleepy Rhino was okay. Don't expect much variety but it was cosy enough and there are friendly staff ready to serve you.

8/10 Buono

Bryan Wong, Hong Kong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staffs are all so nice and professional!
Definitely will stay again at Klapsons.

8/10 Buono

Firrelli, Tokyo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Weird room, but nice enough
Place was immaculate and had a decent breakfast, but the rooms are just a bit weird; shower in the middle of the room with Mirrors either side...

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great gem in Singapore
The service was great. Rooms in good shape. Decor is funky and modern. Serves free breakfast, provides free wifi. For price, compared to rest of Singapore, great place to stay, will stay again in the future.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfy beds
It's was a very comfortable weekend stay ;)

4/10 Scarso

taitoko, Byron Bay

Mi è piaciuto: Pulizia
Cool but gimmicky
Interesting. The mini bar was empty on arrival, there was a huge wet stain on the carpet outside the bathroom (water), the outdoor furniture had no cushions on it, so we couldn't use it, and the wi-fi was a continual problem. We booked a maxi cab for our treturn to the airport as we have surfboards and we double checked 11pm the night before to ensure this was done but it wasn't. The next morning we had a limousine waiting for us! We had to wait another 40 minutes for a cab to arrive - luckily we allowed for this time.

8/10 Buono

Mike, Just below chinatown

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Coolt trendigt boutique hotell
Trevligt designhotell, nära restauranger (TG Pagar road, Duxton hill), nära Chinatown. Trevligt område. Fräscht och lite roligt hotell med roliga detaljer och annorlunda design i varje rum, dusch mitt i rummet t ex lite coolt. Tyckte det var trevligt och bra, när man väl började fråga var personalen på hotellet intresserade av att hjälpa till men i övrigt ganska tillbakadragna!

8/10 Buono

Michael, Texas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel, cool design, poorly thought out
This hotel is high quality, but some of the design decisions were not thought out. It's a nice hotel with great amenities, but there are little things that will drive an orderly person up the wall. The tables in the restaurant are too far from the seats. The all glass, center-of-the-room shower looks awesome, but it leaks a little bit onto the floor. The digital lighting system is hard to work. The wifi is spotty in places, but works overall. Those are really the only bad things about the hotel. Everything else is awesome. If you can put these things aside, seriously consider this hotel.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Ross, Sydney

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Not bad for a stop over!
Fantastic staff and a great location. Be mindful of distance to MRT and proximity of bars/restaurants, as the area can get a little empty on weekend nights. Overall a clean, comfortable hotel with a unique take on guest service and comfort.