2/10 Terribile
TN
15 nov 2017
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I did not stay here but I was disappointed with the relocation of this hostel.
I booked this hostel for my vacation but this hostel sent me that this place is under construction. And they offer me to relocate to other hostel. However, the hostel sent me the email quite late, just a few days before my travelling date. So that I do not have enough time to find the new place.
I decided to relocate to the offered hostel. Before confirm to relocate, I searched for the other hostel to check that is that place fine for me or not. The photo on the website seems ok. I can accept it.
But when I reach the other hostel, I was very disappointed. The environment there is not good. The room is very dirty. The toilet is terrible. I can not sleep there any nights. So I decided to move to other place and I need to pay extra money. That was so bad experience.
I know that it's not the mistake of this hostel. But just want to let you know that if you know before that your hostel can not accommodate us. You should inform us in advance not for a few days like this. And you should offer us the better hostel than this. (Should similar with yours or the location around yours which has a better environment.)
That's all I want say.
TN
Soggiorno di 3 notti a novembre 2017