Solarium

Recensioni per Studio M Hotel

4.5 out of 5
Studio M Hotel
3 Nanson Road, Singapore

Recensioni

7,4

Buono

Valutazione di 10 - Eccellente. 250 su 1004 recensioni" "
Valutazione di 8 - Buono. 374 su 1004 recensioni" "
Valutazione di 6 - Soddisfacente. 220 su 1004 recensioni" "
Valutazione di 4 - Scarso. 101 su 1004 recensioni" "
Valutazione di 2 - Terribile. 59 su 1004 recensioni" "

7,2/10

Pulizia

7,8/10

Personale e servizio

7,6/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Matteo

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Niente male
Migliore per rapporto qualità prezzo
Soggiorno di 2 notti a marzo 2023
Risposta di Pearlyn Koh, il giorno 29 mar 2023
Dear Matteo,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do, and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

2/10 Terribile

Bruno

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a novembre 2022
Risposta di Pearlyn Koh, il giorno 29 mar 2023
Dear Bruno,Thank you for your review of Studio M. I am concerned to read about your experience during your stay at our hotel. I am sorry for any inconvenience this may have caused.Your feedback will be reviewed with the team so that we can put measures in place to prevent this from happening. We do take all comments to heart and review them with the teams so that we can continue to improve the service we provide our guests. Once again, my apologies for the inconvenience caused. In the meantime, if I may be of further service to you, please let me know.Have a Lofty day,Guest Services

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Conoscevo già l'hotel sono sempre soddisfatto e ritorno volentieri
Soggiorno di 1 notte ad agosto 2018

8/10 Buono

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 9 notti a luglio 2017
Risposta di Erna, il giorno 4 set 2017
Thank you for your time to share your rating/experience and for choosing to stay with Studio M Singapore. We really appreciate your comments and we're glad to know your experience with us was pleasant. Hope to welcome you back again.

10/10 Eccellente

nicola , italy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice hotel
Loft strutturati molto bene, ambiente accogliente, giovane e dinamico. Solo qualche capello qua e là 😞
Soggiorno di 4 notti ad agosto 2017
Risposta di Erna, il giorno 25 ago 2017
Thank you for your kind feedback and the perfect score! So happy also that you like the design of the room. We will definitely improve on the cleanliness. Thank you for your feedback.

10/10 Eccellente

Jose Antonio P. Alonte

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Shraddha

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best accommodation choice made for our trip to Singapore.
Soggiorno di 2 notti ad aprile 2024
Risposta di Pearlyn Koh, il giorno 23 apr 2024
Dear Shraddha,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

6/10 Soddisfacente

Mariko

Mi è piaciuto: Personale e servizio e servizi
Your staff was so nice people. Will choose your Hotel next time again. Thank you!
Soggiorno di 1 notte ad aprile 2024
Risposta di Pearlyn Koh, il giorno 8 apr 2024
Dear Mariko,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Chuan wei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Pearlyn Koh, il giorno 1 apr 2024
Dear Chuan Wei,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Vanessa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing and helpful staff with wonderful facilities.
Soggiorno di 7 notti a marzo 2024
Risposta di Pearlyn Koh, il giorno 1 apr 2024
Dear Vanessa,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

8/10 Buono

Ken-Chi

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Pearlyn Koh, il giorno 28 mar 2024
Dear Ken-ChiThank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

6/10 Soddisfacente

sang

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not enough room for moving , the price increase too much when it has an even
Soggiorno di 2 notti a marzo 2024
Risposta di Pearlyn Koh, il giorno 25 mar 2024
Dear SangThank you for your kind words and honest feedback! We are indeed most delighted to hear that you had a memorable stay with us.Despite certain downsides to your stay here with us with regard to the conditions and facilities of our rooms, I hope we were able to create a memorable stay for you. My sincere apologies for any inconvenience caused. Please also do note that the relevant department has been notified of your concern and we will ensure a better service standard to all our guests, moving forward. We look forward to welcoming you back again, soon enough! Have a Lofty day,Guest Services

10/10 Eccellente

Sharlotte

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tv can’t be connected to our phone
Soggiorno di 1 notte a marzo 2024
Risposta di Pearlyn Koh, il giorno 25 mar 2024
Dear SharlotteThank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

2/10 Terribile

RICARDO

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rude and unprofessional staff. Too expensive for the level of services it provides
Soggiorno di 4 notti a marzo 2024
Risposta di Pearlyn Koh, il giorno 25 mar 2024
Dear Ricardo,Thank you for your review of Studio M. I am concerned to read about your experience during your stay at our hotel. While I am glad that some of the team were able to look after you, I am disappointed to learn that some individuals were not able to handle your concerns with empathy. I am sorry for any inconvenience this may have caused.Your feedback will be reviewed with the team so that we can put measures in place to prevent this from happening. We do take all comments to heart and review them with the teams so that we can continue to improve the service we provide our guests. Once again, my apologies for the inconvenience caused. In the meantime, if I may be of further service to you, please let me know.Have a Lofty day,Guest Services

10/10 Eccellente

Marin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
朝食が美味しい。 フロントスタッフの対応がとても良く親切。 (簡単な英語しか話せなくても話をきちんと聞いてくれるので動揺せずに伝えられる。) トイレの位置が少し高い笑
Soggiorno di 3 notti a febbraio 2024
Risposta di Pearlyn Koh, il giorno 7 mar 2024
Dear Marin,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

shahid, Waynesboro

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Value. Unique loft arrangement.
Soggiorno di 1 notte a febbraio 2024
Risposta di Pearlyn Koh, il giorno 26 feb 2024
Dear Shahid,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

6/10 Soddisfacente

pakko

Mi è piaciuto: Pulizia
Soggiorno di 4 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 5 feb 2024
Dear Pakko,Thank you for staying with us here in Studio M!We value the feedback and kind words from all our guests.Please do write to us at a time convenient for you and we would love to hear more about your stay.We look forward to welcoming you back again, soon enough! Have a Lofty day,Guest Services

4/10 Scarso

Look-Liew

Soggiorno di 2 notti a gennaio 2024
Risposta di Pearlyn Koh, il giorno 25 mar 2024
Dear Look-LiewThank you for your kind words and honest feedback! We are indeed most delighted to hear that you had a memorable stay with us.We look forward to welcoming you back again, soon enough! Have a Lofty day,Guest Services

10/10 Eccellente

RAMIRO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great customer service
Soggiorno di 4 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 29 gen 2024
Dear RamiroThank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

CORINNE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tres bon hôtel
Hotel tres bien au calme avec jolie vue sur la ville et la riviere ....
Soggiorno di 2 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 29 gen 2024
Dear Corinne,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We have stayed at Studio M the last three times we visited to Singapore. It's fantastic as it is just a nice distance from the MRT. Chinatown, Little India and Sentosa are not too far away, and Clarke Quay is a nice shopping centre to have local. The Book Cafe across the road complements the already fantastic Breeze on Level 2 for food options.
Soggiorno di 6 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 29 gen 2024
Dear AndrewThank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

6/10 Soddisfacente

Alicia

Soggiorno di 4 notti a gennaio 2024
Risposta di Pearlyn Koh, il giorno 25 mar 2024
Dear Alicia,Thank you for your kind words and honest feedback! We are indeed most delighted to hear that you had a memorable stay with us.We look forward to welcoming you back again, soon enough! Have a Lofty day,Guest Services

10/10 Eccellente

Kaitlyn

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 23 gen 2024
Dear Kaitlyn,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Fanny

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di pearlyn koh, il giorno 22 gen 2024
Dear Fanny,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

2/10 Terribile

Jay

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 22 gen 2024
Dear Jay,Thank you for staying with us here in Studio M!We value the feedback and kind words from all our guests.Please do write to us at a time convenient for you and we would love to hear more about your stay.We look forward to welcoming you back again, soon enough! Have a Lofty day,Guest Services

2/10 Terribile

Gyoung Ho

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 18 gen 2024
Dear Gyoung Ho,Thank you for staying with us here in Studio M!We value the feedback and kind words from all our guests.Please do write to us at a time convenient for you and we would love to hear more about your stay.We look forward to welcoming you back again, soon enough! Have a Lofty day,Guest Services

8/10 Buono

Dennis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di pearlyn koh, il giorno 16 gen 2024
Dear Dennis,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Tat man

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 15 gen 2024
Dear Tat Man,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

6/10 Soddisfacente

KRISHNAN

Soggiorno di 5 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 15 gen 2024
Dear Krishnan,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

2/10 Terribile

Viaggiatore verificato

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Do not stay here.
DO NOT choose this hotel. You will be made miserable. The air conditioning did not work for my entire four day stay. I have called them three times, went down to the reception three times but nobody did anything. I had to complain very hard in the end and they promised to pay for the transportation after check out to Malaysia. And they never reimbursed it. I was belittled twice. My whole trip was ruined.
Soggiorno di 3 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 11 gen 2024
Dear Sir, Thank you for your review of Studio M. I am concerned to read about your experience during your stay at our hotel and I would like to apologise for the inconvenience caused.With regards to your feedback about our room conditions it has been raised to the concerned department so that we are able to take it into consideration for our next proposal for refurbishment. Your feedback will also be reviewed with the team so that we can put measures in place to prevent this from happening. We do take all comments to heart and review them with the teams so that we can continue to improve the service we provide our guests. Once again, my apologies for the inconvenience. In the meantime, if I may be of further service to you, please let me know.Have a Lofty day,Guest Services

10/10 Eccellente

Moboshir Ali

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was easy to check-in and check-out, Staff were friendly. The location was central.
Risposta di pearlyn koh, il giorno 11 gen 2024
Dear Sir,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

DAWERSON

Viaggio con la famiglia
Hotel Estúdio dois andares muito bom
Estúdio muitíssimo bem localizado ao lado do Rio Singapura com vários bares e restaurantes. Fica 10 minutos do centro. Hotel de bom nível com quartos não muito grandes mas que atende muito bem. Tanto a cama de casal quanto a de solteiro que fica no andar superior estavam ótimas. Banheiro separados e bons. Home office na parte superior do quarto. Café da manhã muito bom também e posso dizer que valeu a pena passar duas noites aqui. Tem academia, piscina e uma área muito ampla e bonita próximo a piscina e onde se toma o café da manhã. Pode vir sem receio. Li alguns comentários antes esperando meu check in que foi antes do horário e não encontrei nenhum ponto negativo que mencionaram em alguns comentários
Soggiorno di 2 notti a gennaio 2024
Risposta di pearlyn koh, il giorno 9 gen 2024
Dear Dawerson,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Erika

Risposta di pearlyn koh, il giorno 9 gen 2024
Dear Erika,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

6/10 Soddisfacente

SANTIAGO

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 6 gen 2024
Dear SantiagoThank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Marek

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 6 gen 2024
Dear MarekThank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Yasue

Soggiorno di 4 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 22 gen 2024
Dear Yasue,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Diana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di pearlyn koh, il giorno 29 dic 2023
Dear Diana,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

8/10 Buono

Yun Mei Alice

Soggiorno di 3 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 28 dic 2023
Dear Alice,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Loft concept is good. But the curtain was spoilt and we couldn’t fully close the curtain at night. We booked a room for 3 adults but everything in the room only came in pairs. We had to specially ask for one more set of towel, slippers, dental. We asked for an extension of check out time and our request was allowed. But at the original check out time, we started receiving calls to ask why we haven’t checked out. Seems like staff don’t really communicate well with one another.
Soggiorno di 1 notte a dicembre 2023
Risposta di pearlyn koh, il giorno 25 dic 2023
Dear Sir,Thank you for your review of Studio M. I am concerned to read about your experience during your stay at our hotel. While I am glad that some of the team were able to look after you, I am disappointed to learn that some individuals were not able to handle your concerns with empathy. I am sorry for any inconvenience this may have caused.Your feedback will be reviewed with the team so that we can put measures in place to prevent this from happening. We do take all comments to heart and review them with the teams so that we can continue to improve the service we provide our guests. Once again, my apologies for the inconvenience caused. In the meantime, if I may be of further service to you, please let me know.Have a Lofty day,Guest Services

10/10 Eccellente

Chi Cheung Ruby

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just within 10-minute walk from Havelock MRT station. Therefore, it is convenient. I like the buffet breakfast the best.
Soggiorno di 3 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 19 dic 2023
Dear Ruby,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

8/10 Buono

RICARDO

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Rude and unprofessional staff. Good location.
Risposta di pearlyn koh, il giorno 6 feb 2024
Dear Ricardo,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

6/10 Soddisfacente

Nebojsa,

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I have visited quite l lot of times the city but this was the worst experience regarding the cleanliness I every had in Asia. The sanitary area was - at least for me - an imposition. The rest of the hotel was ok, but thats obviously life and you can not only make good experiences.
Soggiorno di 4 notti a novembre 2023
Risposta di pearlyn koh, il giorno 15 dic 2023
Dear Nebojsa,Thank you for your review of Studio M. I am concerned to read about your experience during your stay at our hotel and I would like to apologize for the inconvenience caused.With regards to your feedback about our room conditions, we have taken note and it has been raised to the concerned department so that we are able to take into consideration on our next proposal for refurbishment. Once again, my apologies for the inconvenience. In the meantime, if I may be of further service to you, please let me know.Have a Lofty day,Guest Services

2/10 Terribile

Ruggero

Soggiorno di 1 notte a dicembre 2023
Risposta di pearlyn koh, il giorno 15 dic 2023
Dear Ruggero,Thank you for staying with us here in Studio M!We value the feedback and kind words from all our guests.Please do write to us at a time convenient for you and we would love to hear more about your stay.We look forward to welcoming you back again, soon enough! Have a Lofty day,Guest Services

10/10 Eccellente

Heela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 15 dic 2023
Dear Heela,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

8/10 Buono

Vonny

Soggiorno di 3 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 15 dic 2023
Dear Vonny,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

10/10 Eccellente

Kazuto

Soggiorno di 5 notti a novembre 2023
Risposta di pearlyn koh, il giorno 15 dic 2023
Dear Kazuto,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

8/10 Buono

Elizabeth

Soggiorno di 13 notti a novembre 2023
Risposta di pearlyn koh, il giorno 29 dic 2023
Dear Elizabeth,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services

2/10 Terribile

sam

Soggiorno di 3 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 28 dic 2023
Dear Sam,Thank you for staying with us here in Studio M!We value the feedback and kind words from all our guests.Please do write to us at a time convenient for you and we would love to hear more about your stay.We look forward to welcoming you back again, soon enough! Have a Lofty day,Guest Services

10/10 Eccellente

EUI WOO

Soggiorno di 3 notti a dicembre 2023
Risposta di pearlyn koh, il giorno 15 dic 2023
Dear Eui Woo,Thank you for participating on one of our online platforms of Studio M.Glad you liked our rooms and the facilities! Our people are at the heart of everything we do and I am happy to read that our team was able to make you feel like a valued guest.I appreciate you choosing Studio M, let me know when you plan your next Singapore adventure so that we can continue to look after you.Have a Lofty day,Guest Services