Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 453 su 1001 recensioni" "
10 - Eccellente
453
Valutazione di 8 - Buono. 420 su 1001 recensioni" "
8 - Buono
420
Valutazione di 6 - Soddisfacente. 84 su 1001 recensioni" "
6 - Soddisfacente
84
Valutazione di 4 - Scarso. 24 su 1001 recensioni" "
4 - Scarso
24
Valutazione di 2 - Terribile. 20 su 1001 recensioni" "
2 - Terribile
20
9,0/10
Pulizia
9,0/10
Personale e servizio
8,4/10
Servizi
8,4/10
Condizioni e dotazioni della struttura
8,6/10
Ecosostenibilità
Recensioni
6/10 Soddisfacente
Emanuela
Viaggio di coppia
16 mag 2023
Mi è piaciuto: Personale e servizio
La posizione ottima.
Emanuela
Soggiorno di 1 notte a maggio 2023
Risposta di Priya, il giorno 24 ott 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Priya Reservation Officer
6/10 Soddisfacente
giovanni
11 ago 2019
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Vicini alla Dea del Mare
L’arredamento funzionale delle stanze in spazi relativamente ristretti denota un capacità organizzativa eccellente. In una superficie ridotta la stanza riesce ad offrire tutti i confort della categoria.
Unico neo negativo la lingua alla reception: solo inglese (niente spagnolo o francese) e malamente pronunciato dal personale di etnia cinese, un inglese capito con difficoltà da chi non è di lingua madre inglese.
Giovanni Modugno
giovanni
Soggiorno di 2 notti ad agosto 2019
Risposta di Emily Lim, Front Office Manager, il giorno 14 ago 2019
Dear Giovanni, Gracious greetings from The Scarlet! Thank you for liking our decor and space use. We are however sorry to hear that your check-in experience was less than perfect. Kindly ask for me, Emily, at the Front Desk for your future stays and I will do my best to personally attend to your needs. We thank you for choosing to stay with us and we hope to welcome you back again on another occasion.
10/10 Eccellente
Paolo
18 ago 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo hotel!
Ottimo posizione, elegante e curato nei minimi dettagli! Consigliato!
Paolo
Soggiorno di 4 notti a luglio 2018
Risposta di Rasheda Khalid, il giorno 29 ago 2018
Dear Paolo, Gracious greetings from The Scarlet Singapore! Thank you for staying with us. We look forward to welcoming you back on your next visit! See you soon! Graciously Yours, Rasheda Khalid Front Office Manager
8/10 Buono
Viaggiatore verificato
10 gen 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cool furniture, great position.
Excellent position next to Chinatown and few minutes from the metro station; rooms are very original and hotel provides a mobile phone with free internet access and free local calls.
Viaggiatore verificato
Soggiorno di 2 notti a gennaio 2018
10/10 Eccellente
Michael
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Michael
Soggiorno di 10 notti ad aprile 2024
4/10 Scarso
amanda
Viaggio con la famiglia
27 apr 2024
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The location and style of this hotel is convenient and unique. But the interior needs refreshed. I unfortunately got a room that smelled like sewage and the hotel was sold out and I could not be moved so they came to spray air freshener. (Which didn’t work)
amanda
Soggiorno di 2 notti ad aprile 2024
Risposta di Putri, il giorno 29 apr 2024
Dear Ms Amanda, Thank you so much for taking the time to share your experience at our hotel. We appreciate your feedback and are pleased to know that you enjoyed our prime location.We apologized for any inconvenience caused. We sincerely appreciate your understanding and flexibility during your stay with us. Your comments will guide us in continually enhancing our guests' experience. We truly look forward to the opportunity to welcome you back and provide an even more memorable stay.Warmest regards, Putri Guest Relations Officer
6/10 Soddisfacente
Michele Jean
Viaggio di gruppo
26 apr 2024
Mi è piaciuto: Pulizia
Property seems a bit tired, as do the staff. Little effort to help us to our room with our bags, or offer much assistance at all. Entrance to the breakfast restaurant appears to take you almost into the kitchen. . Several "under maintenance " signs (e.g. fountain area on 2nd floor outside) appear to have been there for a long, long time. Room was clean and comfortable, although there was a lot of street noise. French doors leading to "balcony" don't fit tughtly, so sound rolls in. Balcony looks out on a parking garage - not conducive to sipping one's morning coffee while planning your day in Singapore.
Michele Jean
Soggiorno di 1 notte ad aprile 2024
8/10 Buono
Michele Jean
26 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
Michele Jean
Soggiorno di 1 notte ad aprile 2024
10/10 Eccellente
Martin
Viaggio di coppia
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is conveniently located next to Maxwell food center and less than five minutes from China town with great shopping and hawker stalls. The hotel offers many amenities with such simple things as water and snack that other hotels often charge for.
Martin
Soggiorno di 3 notti ad aprile 2024
Risposta di Putri, il giorno 29 apr 2024
Dear Mr Martin, Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We are also thrilled to know that you enjoyed the complimentary minibar and snacks. We eagerly await your next visit and the chance to exceed your expectations once more.Warmest regards, Putri Guest Relations Officer
6/10 Soddisfacente
Susan
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is well located, next to a metro station and Chinatown. Be warned - the executive room is really small . We couldn't lay both open suitcases on the floor. If you have a room on the street side, take ear plugs. Staff were charming and helpful though.
Susan
Soggiorno di 1 notte ad aprile 2024
Risposta di Putri , il giorno 29 apr 2024
Dear Ms Susan, Thank you so much for taking the time to share your experience at our hotel. We appreciate your feedback and are pleased to know that you enjoyed our prime location. We sincerely appreciate your understanding and flexibility during your stay. We apologize for any inconvenience caused however, we are glad that our staffs has made a positive experience during your stay. We look forward to the opportunity to welcome you back and provide an even more memorable stay.Warmest regards, Putri Guest Relations Officer
8/10 Buono
Ian
Viaggio di coppia
18 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Service was excellent. Free minibar. Close to Chinatown and MRT.
Ian
Soggiorno di 3 notti ad aprile 2024
Risposta di Putri, il giorno 29 apr 2024
Dear Mr Ian, Thank you so much for taking the time to share your wonderful experience with us! Our staff takes great pride in providing friendly and helpful service, and it's heartening to learn that they made a positive impression on your experienceWe're also thrilled to hear that you truly enjoyed the complimentary minibar and our location lived up to your expectations. We look forward to welcoming you back for another wonderful experience in the future.Warm Regards,PutriGuest Relations Officer
10/10 Eccellente
Justin
Viaggio di coppia
2 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I’d rather not share how great this place is and I’d like to keep it a secret! Lovely staff. Free minibar. Welcome bottle of wine,
Beautiful and spotless room in a gorgeous building moments from Chinatown, Maxwell Hawker Centre, The MRT and so central. Wonderful.
Justin
Soggiorno di 4 notti a marzo 2024
Risposta di Sirrull, il giorno 15 apr 2024
Dear Mr JustinThank you so much for taking the time to share your wonderful experience at the Scarlet Hotel. Our staff takes great pride in providing friendly and helpful service, and it's heartening to learn that they made a positive impression on your experience.We also appreciate your positive comments about our super location in Chinatown.We look forward to the opportunity to welcome you back and provide an even more memorable stay.Warm Regards,Sirrull AsrahGuest Relations Officer
8/10 Buono
Masayuki
Viaggio con la famiglia
31 mar 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Very lovely and comveniet hotel I have experienced in Singapore
Masayuki
Soggiorno di 3 notti a marzo 2024
Risposta di Sirrull, il giorno 15 apr 2024
Dear Mr MasayukiThank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay with us and that our location lived up to your expectations. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm RegardsSirrull AsrahGuest Relations Officer
8/10 Buono
Jane, Woking
Viaggio di coppia
30 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice boutique hotel, if a little tired in places
Well placed for eating in busy, buzzy Chinatown
A short grab-ride to the main centre
Jane
Soggiorno di 2 notti a marzo 2024
Risposta di Sirrull, il giorno 15 apr 2024
Dear Ms JaneThank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay with us and that our location lived up to your expectations. We look forward to welcoming you back for another wonderful experience in the future.Warm RegardsSirrull Asrah Guest Relations Officer
10/10 Eccellente
Olav
Viaggio di coppia
27 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a unique hotel at a great location in Chinatown. Very comfortable room, spacious bathroom and a complimentary minibar restocked daily. Rooftop bar with a great view over the area.
Olav
Soggiorno di 2 notti a marzo 2024
Risposta di Sirrull, il giorno 15 apr 2024
Dear Mr OlavThank you for staying with us and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We're thrilled to hear that you enjoyed your stay with us and that our location lived up to your expectations. It's fantastic to know that you found your room comfortable and well-equipped with all the services you needed. We aim to provide a memorable and enjoyable experience for our guests. We're also delighted that you appreciated the complimentary mini bar and snacks – we believe those little extras can make a big difference in our guests' overall satisfaction.We eagerly await your next visit and the chance to exceed your expectations once more.Warmest RegardsSirrull AsrahGuest Relations Officer
10/10 Eccellente
Jungtark
23 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. Great staff, hotel is in good condition. Can hear some young people being loud late night sometimes but it is in Chinatown with lots of bars nearby. The tradeoff is you get amazing location, can walk to Maxwell Food Center in 1 min, transit is nearby and a great hotel with excellent amenities
Jungtark
Soggiorno di 2 notti a marzo 2024
Risposta di Sirrull, il giorno 15 apr 2024
Dear Mr JungtarkThank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We apologize for any inconvenience caused by the noise late at night. Your feedback is valuable in helping us in continually enhancing our guests' experience.We also appreciate your positive comments about our super location in Chinatown!Thank you again for your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Warm RegardsSirrull Guest Relations Officer
10/10 Eccellente
Michael
Viaggio con la famiglia
11 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stay one night
Very good
Michael
Soggiorno di 1 notte a marzo 2024
Risposta di Sirrull, il giorno 15 apr 2024
Dear Mr MichaelThank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Warm regardsSirrullGuest Relations Officer
10/10 Eccellente
Roberto
Viaggio con la famiglia
6 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved this property and location! Great food at the hawker center one block away and metro also one block made it very easy to get around.
The staff was friendly. The rooftop bar was a nice place to enjoy the evening. The room was plush and quiet.
The pictures do it justice. It was well worth the value and I would recommend it!
Roberto
Soggiorno di 3 notti a gennaio 2024
Risposta di Sirrull, il giorno 15 apr 2024
Dear Mr RobertoThank you for staying with us and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We're thrilled to hear that you enjoyed your stay and that our location lived up to your expectations. Our staff takes great pride in providing friendly and helpful service, and it's heartening to learn that they made a positive impression on your experience. Once again, thank you for choosing the Scarlet Hotel, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm RegardsSirrull Guest Relations Officer
10/10 Eccellente
Hasegawa
5 mar 2024
Hasegawa
Soggiorno di 2 notti a febbraio 2024
Risposta di Puvan , il giorno 16 apr 2024
Dear Hasegawa, Thank you so much for taking the time to share your positive experience with us!Thank you. Warm Regards, Puvan Arjunan Guest Relations Manager
10/10 Eccellente
Peter
23 feb 2024
Peter
Soggiorno di 1 notte a febbraio 2024
Risposta di Puvan , il giorno 16 apr 2024
Dear Mr Peter, We're delighted that you enjoyed your recent stay with us, as reflected in your 5/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to having the opportunity to welcome you back in the future. Thank you. Warm Regards, Puvan Arjunan Guest Relations Manager
10/10 Eccellente
Nigel
19 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nigel
Soggiorno di 4 notti a febbraio 2024
Risposta di Kenneth Ong, il giorno 20 feb 2024
Dear Nigel,We're delighted that you enjoyed your recent stay with us, as reflected in your 5/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to having the opportunity to welcome you back in the future. Thank you. Regards,Kenneth OngSenior Guest Relations Manager
10/10 Eccellente
Harry
Viaggio di gruppo, Viaggio di coppia
19 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, service and location. Staff was superb and friendly. Restaurant in hotel was overly expensive and not noteworthy.
Harry
Risposta di Kenneth Ong, il giorno 20 feb 2024
Dear Hary,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Thank you. Reagrds,Kenneth OngSenior Guest Relations Manager The Scarlet Singapore
8/10 Buono
Andrew
16 feb 2024
Andrew
Soggiorno di 3 notti a febbraio 2024
Risposta di Puvan , il giorno 16 apr 2024
Dear Mr Andrew, Thank you so much for taking the time to share your experience at our hotel. Thank you. Warm Regards, Puvan Arjunan Guest Relations Manager
8/10 Buono
Christina
Viaggio di gruppo
12 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Helpful staff, convenient location for bus and MRT, Chinatown just round the corner. The free minibars and snacks were a lovely touch.
Christina
Soggiorno di 6 notti a febbraio 2024
Risposta di Sin Yee, il giorno 16 feb 2024
Dear Ms Christina, We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future. Best regards,Sin YeeGuest Relations Officer
8/10 Buono
Michael
Viaggio di coppia
11 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall we were very happy with the hotel and the service. However, they should review their price policy. Singapore is an expensive place but when we went to their rooftop bar and the food we ordered was served we were not sure if we should laugh or cry…We order „Truffle Oil Parmesan Fries“ (S$ 23) and a „cold cut platter“ (S$ 38)….Well…there was absolutely no sign or even taste of truffles in the fries; luckily the portion was so small that we survived this salt shock….But the cold cut platter was the (negative) highlight….Not only that we didn’t get some bread (okay, our bad … wasn’t mentioned on the menu - but hey….cold cut without bread?…) we got a sloppy arranged small platter with 3-4 (each) thin pieces of salami, ham, mortadella and a slightly larger than a fingernail pice of cheese….Was it least fresh? - Well not sure as it looked and tasted defrosted. So we spent S$ 61 for really crappy food…. :-(. PS: The drinks are also not cheap but still in an acceptable price range.
Michael
Soggiorno di 1 notte a febbraio 2024
Risposta di Sin Yee, il giorno 16 feb 2024
Dear Mr Michael,We're delighted that you enjoyed your recent stay with us, as reflected in your 4/5 rating. Your satisfaction is our top priority, and we're grateful for your feedback. If there's anything we can do to ensure a 5-star experience during your next visit, please don't hesitate to reach out. We look forward to having the opportunity to welcome you back in the future. Best regards,Sin YeeGuest Relations Officer
10/10 Eccellente
Kyle
Viaggio di coppia
9 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel staff were exceptional, great service all around! The hotel is located in a very convenient spot. Very accessible to many subway lines. A lot of dining options within short walking distance. The hotel provided free bottled water and snacks/fruits, self served in the lobby which we really appreciated. They also provided a range of toiletries. Towels and sheets were very clean. Only downside is, the hotel itself seems to be very old. Carpet, and furnitures in the room such as desk, chairs, fridge etc needs to be changed. Carpets were very stained and walls are getting very old.
Kyle
Risposta di Sin Yee, il giorno 16 feb 2024
Dear Mr Kyle, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Best regards,Sin YeeGuest Relations Officer
8/10 Buono
Michelle
Viaggio di gruppo, Viaggio con la famiglia
5 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel, a little tired but part of the charm, not really an issue, excellent location with easy access to the MTR, helpful staff, quiet, clean, great if you want a boutique hotel, highly recommend.
Michelle
Soggiorno di 3 notti a gennaio 2024
Risposta di Putri, il giorno 5 feb 2024
Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you enjoyed your stay with us and that our location lived up to your expectations. We're also thrilled to hear that you found our staff to be friendly and helpful. It's always our goal to provide excellent service and make our guests feel at home. We look forward to the opportunity to welcome you back and provide an even more memorable stay.Thank you.
10/10 Eccellente
Dominique
31 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dominique
Soggiorno di 10 notti a gennaio 2024
Risposta di Kenneth Ong, il giorno 20 feb 2024
Dear Dominique,We're delighted that you enjoyed your recent stay with us, as reflected in your 10/10 rating. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to having the opportunity to welcome you back in the future. Thank you. Sincerely,Kenneth OngSenior Guest Relations Mnager
10/10 Eccellente
Viaggiatore verificato
28 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing staff. Scarlet hotel is proximal to Chinatown, the Hawkers place and near the metro which makes it convenient to see most of the sites in SINGAPORE. The minibar in the room is free which is a rarity. The small room and somewhat antiquated structure is nothing compared to the superb service of everyone in the hotel. They’re all great and that’s what made my stay extremely comfortable, enjoyable and special.
Viaggiatore verificato
Soggiorno di 1 notte a gennaio 2024
Risposta di Samantha, il giorno 31 gen 2024
Dear Sir/Madam,Thank you so much for taking the time to share your wonderful experience at the Scarlet Hotel. We're delighted that you enjoyed your recent stay with us, as reflected in your 10/10 rating. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to having the opportunity to welcome you back in the future. Warm Regards, SamanthaGuest Relations OfficerThe Scarlet Singapore
8/10 Buono
jocelyn
27 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Return to the Scarlet
I was there 6 months ago and re visited. The room was fine but not as nice as previously in terms of lay out n size. Paid more but prob didn’t book early enough.
Comfortable but have issues when there are no normal windows.
Service was v good, everything was clean n I like the feel of the place. A little unusual, eclectic, different. Most enjoyable esp with Maxwell food court 2 min walk away!!
jocelyn
Soggiorno di 3 notti a gennaio 2024
Risposta di Samantha, il giorno 31 gen 2024
Dear Ms Jocelyn,Thank you so much for taking the time to share your experience at our hotel. We apologize for any inconvenience caused by the absence of window in your room. Your feedback is valuable in helping us strike the right balance between heritage and modern convenience since our hotel is nestled in a historical building with its original structure and heritage. We sincerely appreciate your understanding and flexibility during your stay. Warm Regards, SamanthaGuest Relations OfficerThe Scarlet Singapore
10/10 Eccellente
Carol
Viaggio di coppia
27 gen 2024
Check in was excellent. We arrived very early due to flight times and our luggage was stored until our room was ready , which was well before the normal check in time. The room was clean and comfortable. A little on the small size but was adequate for the time we stayed. The area around the hotel provided plenty places to eat as in China town. Marina Bay is close enough to walk although the metro is close to hotel. At check out, our cases were stored and a taxi ordered for us later in the day to return to airport. A big thank you to the staff , as the customer care was excellent.
Carol
Soggiorno di 3 notti a gennaio 2024
Risposta di Samantha, il giorno 31 gen 2024
Dear Ms Carol,Thank you so much for taking the time to share your wonderful experience at the Scarlet Hotel. It's wonderful to know that despite the size of the room, you found it comfortable and equipped with everything you needed for your stay.Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm Regards, SamanthaGuest Relations OfficerThe Scarlet Singapore
10/10 Eccellente
Dominic
25 gen 2024
Dominic
Soggiorno di 2 notti a gennaio 2024
Risposta di Samantha, il giorno 2 feb 2024
Dear Mr Dominic,Thank you so much for taking the time to share your experience at our hotel. We're delighted that you enjoyed your recent stay with us, as reflected in your 10/10 rating. Your satisfaction is our top priority, and we're grateful for your feedback. We look forward to having the opportunity to welcome you back in the future. Warm Regards, SamanthaGuest Relations OfficerThe Scarlet Singapore
10/10 Eccellente
Sharon, Horley
24 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sharon
Soggiorno di 5 notti a gennaio 2024
Risposta di Samantha, il giorno 2 feb 2024
Dear Ms Sharon,Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!Warm Regards, SamanthaGuest Relations OfficerThe Scarlet Singapore
10/10 Eccellente
David
23 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent
Contacted the Hotel while on our Cruise and got quick and informative replies. We wanted to know about luggage storage and early check in. When we arrived, we were told that there was a room available and were able to check in early. We were also given an upgraded room which was unexpected, but much appreciated.
David
Soggiorno di 1 notte a gennaio 2024
Risposta di Reggita Sudirno - Marketing Manager | The Scarlet , il giorno 24 gen 2024
Dear David, Thank you so much for taking the time to share your wonderful experience at the Scarlet Hotel. Our staff takes great pride in providing friendly and helpful service, and it's heartening to learn that they made a positive impression on your experience. We look forward to the opportunity of hosting you once more.Safe travels and see you soon!Warm Regards,
8/10 Buono
David
Viaggio di coppia
20 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Convenient location next to subway station and Maxwell Food Court. Older property with small rooms but excellent and friendly staff. Also appreciated the complimentary mini bar. Quiet location and comfortable bed.
David
Soggiorno di 3 notti a gennaio 2024
Risposta di Reggita Sudirno - Marketing Manager | The Scarlet , il giorno 24 gen 2024
Dear David,Thank you so much for taking the time to share your experience at our hotel. We're thrilled to hear that you found our staff to be friendly and helpful, and are delighted that you appreciated the complimentary mini bar and snacks – we believe those little extras can make a big difference in our guests' overall satisfaction. We are also pleased to know that you enjoyed our prime location surrounded by vibrant restaurants and bars, hawker center, MRT station, and with China Town just across the street.We look forward to the opportunity to welcome you back and provide an even more memorable stay. Warm Regards,
10/10 Eccellente
Robert
11 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room we had was small but adequate. We were told that because it is an old building the rooms vary in size.
Excellent location. We were able to walk to much of what we wanted to see. There is a subway station down the street for further trips
Robert
Soggiorno di 3 notti a gennaio 2024
Risposta di Reggita Sudirno - Marketing Manager | The Scarlet , il giorno 24 gen 2024
Dear Robert, We are delighted to have provided you with suitable accommodation for your trip here. It's wonderful to know that despite the size of the room, you found it comfortable and equipped with everything you needed for your stay. Your feedback is valuable in helping us strike the right balance between heritage and modern convenience. We aim to provide a memorable and enjoyable experience for our guests. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
Richard
Viaggio di coppia, Viaggio con la famiglia
9 gen 2024
Staff were absolutely terrific!!
Richard
Soggiorno di 3 notti a gennaio 2024
Risposta di Reggita Sudirno | The Scarlet Singapore, il giorno 24 gen 2024
Dear Richard,Thank you so much for taking the time to share your wonderful experience at the Scarlet Hotel. We're thrilled to hear that you found our staff to be terrific. It's always our goal to provide excellent service and make our guests feel at home. We look forward to having the opportunity to welcome you back in the future. Warm Regards,
8/10 Buono
Lawrence R
7 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Lawrence R
Soggiorno di 3 notti a dicembre 2023
Risposta di Reggita Sudirno | The Scarlet Singapore, il giorno 24 gen 2024
Dear Lawrence, Thank you for your recent stay and positive rating for us. We hope to have the pleasure of welcoming you back in the future.
10/10 Eccellente
Pao
Viaggio con la famiglia
27 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We enjoyed our stay! The staffs are very friendly & helpful. They offered our family from three rooms to use the conference room for playing games and hangout!
Pao
Soggiorno di 4 notti a dicembre 2023
Risposta di Reggita Sudirno | The Scarlet Singapore, il giorno 24 gen 2024
Dear Pao,Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. Our staff takes great pride in providing friendly and helpful service, and it's heartening to learn that they made a positive impression on your experience. We look forward to the opportunity to welcome you back and provide an even more memorable stay.Warm Regards,
10/10 Eccellente
Charlotte
Viaggio con la famiglia
27 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location and hotel.
Lovely stay in the heart of Singapore.
Only complaint was we couldnt use the bar aa it had been hired out for a private function, personally i think hotel guests should always have a bit of the bar to go to as this waa a factor that made us choose the hotel. Disappointing.
Charlotte
Soggiorno di 1 notte a dicembre 2023
Risposta di Reggita Sudirno | The Scarlet Singapore, il giorno 24 gen 2024
Dear Charlotte,We're thrilled to hear that you enjoyed your stay with us and that our location lived up to your expectations. We apologize for any inconvenience caused by the unavailability of bar area. We sincerely appreciate your understanding and flexibility during your stay. Your comments will guide us in continually enhancing our guests' experience. Thank you again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future. Warm Regards,
10/10 Eccellente
Nobuko
14 dic 2023
Nobuko
Soggiorno di 1 notte a ottobre 2023
Risposta di Reggita Sudirno | The Scarlet Singapore, il giorno 24 gen 2024
Dear Nobuko, Thank you for your recent stay and for awarding us a perfect rating. We look forward to welcoming you back for another wonderful experience in the future.
10/10 Eccellente
Jonathan Neil, Ashington
Viaggio con la famiglia
19 nov 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is in the heart of Chinatown. The closest MRT station is Maxwell which is perfectly situated opposite the Hotel, making it super easy to get anywhere you want in Singapore. The staff are amazing and the rooms comfortable and well equipped. The complimentary mini bar was a lovely touch, so you can relax after a long day. The roof top bar is also lovely with an Italian restaurant. The hotel is perfectly located in Chinatown and close to lots of bars and restaurants. Had a lovely stay and would highly recommend this hotel.
Jonathan Neil
Soggiorno di 6 notti a novembre 2023
Risposta di Reggita Sudirno | The Scarlet Singapore, il giorno 24 gen 2024
Dear Jonathan, We are delighted to hear that you had a topnotch stay and that our staff's professionalism, knowledge, and accommodating nature stood out during your visit.We appreciate your detailed feedback and are pleased to know that you enjoyed our prime location surrounded by vibrant restaurants and bars, authentic hawker center, MRT stations and with China Town just across the street.We're delighted that you appreciated the complimentary mini bar and snacks – we believe those little extras can make a big difference in our guests' overall satisfaction.It's rewarding to hear that you highly recommend the Scarlet Hotel. We look forward to welcoming you back for another wonderful experience in the future.Warm Regards,
10/10 Eccellente
alison
Viaggio di gruppo
18 nov 2023
Over the top service. Impeccable rooms.
Steps from Chinatown and Nighthawk market.
Highly recommended.
alison
Soggiorno di 3 notti a novembre 2023
Risposta di Reggita Sudirno | The Scarlet Singapore, il giorno 24 gen 2024
Dear Alison, Thank you so much for taking the time to share your wonderful experience at The Scarlet! We are thrilled to hear that you had a great stay and that our location lived up to your expectations. We look forward to the opportunity to welcome you back and provide an even more memorable stay.Warm Regards,
6/10 Soddisfacente
Erica
Viaggio di gruppo
2 nov 2023
Mi è piaciuto: Personale e servizio
Just ok
Only stayed one night because we were going off to a cruise. Rooms are small, feels a little dirty but for what we were doing it was fine
Erica
Soggiorno di 1 notte a novembre 2023
4/10 Scarso
Margaret
26 ott 2023
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It used to be excellent!
I stayed at this hotel 12 years ago and it was wonderful. Now it is very tired and disappointing. Nothing has been refreshed. Rooftop bar used to be wonderful. Now very sad.
Margaret
Soggiorno di 1 notte a ottobre 2023
Risposta di Puvan Arjunan | The Scarlet Singapore, il giorno 26 ott 2023
Gracious greetings from The Scarlet! We appreciate your ratings and feedback. We will review and look into it.We constantly strive to improve and exceed our guests' expectations. Thank you for choosing to stay with The Scarlet.We hope to welcome you back sometime in the near future.Thank you.
10/10 Eccellente
Alexandra
13 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful stay. The staff were so helpful, the minibar was free and well stocked (with soft drinks and tiger beer) and there was a snack table available all day at reception.
The staff were very helpful and friendly. You can leave your luggage for the day, and they'll give you a map and recommendations.
The bed was so comfy too, and the shower was a little dated but had good water pressure and temps. A TV with a couple of English speaking channels other than CNN (including HBO).
The hotel is also really conveniently located next to/in Chinatown and near a metro station.
There's also a cute little rooftop bar!
Alexandra
Soggiorno di 2 notti a ottobre 2023
Risposta di Priya, il giorno 24 ott 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Priya Reservation Officer
10/10 Eccellente
Carl Francis
Viaggio di coppia, Viaggio con la famiglia
11 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great Customer Service
Carl Francis
Soggiorno di 1 notte a ottobre 2023
Risposta di Priya, il giorno 24 ott 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Priya Reservation Officer
8/10 Buono
Marc
9 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly and helpful staff. Charming hotel close to metro and several dining options. Comfortable bed with excellent A/C. Lovely shower but tight squeeze around the toilet.
Marc
Soggiorno di 4 notti a ottobre 2023
Risposta di Priya, il giorno 24 ott 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Priya Reservation Officer
10/10 Eccellente
Steven
1 ott 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The Scarlet.. a great oasis in Singapore
Scarlet amazed me with it’s location to Club Street and Maxwell SMRT, its decor is stunning , the staff soo friendly and accommodating. The rooms are not huge, but big enough with such comfortable bedding and great finishes.
Such a fabulous place to stay.
Steven
Soggiorno di 1 notte a settembre 2023
Risposta di Priya, il giorno 9 ott 2023
Dear Mr Steven,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PriyaReservation Officer
8/10 Buono
Chi Hung
Viaggio di coppia
28 set 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Prefect location to shop around in Chinatown
Chi Hung
Soggiorno di 4 notti a settembre 2023
Risposta di Priya, il giorno 24 ott 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Priya Reservation Officer