10/10 Eccellente
xiaodimao, Roma
15 mag 2018
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
All the staff in this hotel is extremely friendly n' helpful. Here we would like to thank again the staff Marjana: we asked for the price for a taxi service to do a 3-4 hour tour before going to the airport, but we didn’t find the price acceptable, so we thought to find one nearby with a better price. Marjana immediately expressed her worries for us about finding a random taxi driver, so she wrote down a list of trustworthy taxi companies, meanwhile telling us that she’s willing to call for us for a better communication. We thanked her replying that we’ll take care of the issue by ourselves after discussion. About 0.5 hour later, she knocked our room door, telling us that she has just talked with a taxi company and maybe found a good offer that fits our budget. We were already amazed about her initiative at putting efforts in something that we didn’t ask her to do. Then she called again to give confirmation, set up the pick-up time, made sure about the price for us, she even asked the taxi company to send us a driver that can understand English. All these considerations towards us are done out of her initiative. We could not thank her more. Last thing to mention: we stayed here with breakfast included, and we asked if there’s the possibility to prepare us something to take away for early departure. The next morning we found a bag with 2 burgers n' 1 banana for each one. The location is good, the room is big n' neat, the staff treats you like family. What can one asks more?
xiaodimao
Soggiorno di 3 notti a maggio 2018