Vacanze Smederevska Palanka

I have very controversial impression after staying at this hotel for a week actually. There was a lot of mismanagement along with great managementvdepending on the person, great rooms along with bad rooms ( we saw about 5 rooms and stayed in three). 1. We booked a basement room with sauna. in the pictures it looks like half basement, however pictures are very deceiving, it turned out those are digital light screens. Regardless of that when we arrived that room was actually assigned to someone else and we were placed in a smaller room for all three days to avoid moving luggage every day. As a compensation of different price we were provided free breakfast for one day. At least something, we were trying to be easy about it. Some rooms that we saw were very nice and quite spacious , some were like a box. 2. We decided to stay at this hotel for the rest of the travel and book a better room for 4 more days. The young guy at the front desk helped and secured one specific after us. When we were supposed to move, it turned out the lock was broken and they placed us in a small room with Brocken shower right next door till the lock is fixed. The girl was trying to be helpful and said she secured both rooms after us since the temporary room did not have a bathtub, not a fridge, so we could use it. We placed our food in the fridge and were planning to use the bathtub in the evening, however when we came back someone lived there for one night! Different front desk - different rules.

Very clean, friendly staff, convenient location

Not really a hotel. More apartments/rooms - as indicated on the outside signage. Bed wasn’t fully made when I arrived - had to put the single bed duvet in the cover, the room has a double bed….. No housekeeping (as expected for a hotel). Maintainance is lacking. Displayed photos do not represent the current condition well.

飛行機の都合で午前0時にホテルに到着。ベッドに入ったのは3時、次の日の朝8時30分から、ドリルで工事をやっていた。その音で起きた。最悪。しかも毎朝。ずっと毎日。二度と泊まりたくない。

The staff at the front desk was very polite and helpful from the moment we arrived. Our room was clean and modern 10/10