Sociedad Cultural Casino de Torrevieja: Tour e Visite Guidate

Posizione

Worst experience ever - the room smells mouldy and me and my wife felt suffocated just from staying there for 1 hr. We tried everything, opened windows and vented for a long time but the smell keeps coming back. Note that this was the «deluxe» room! I immediately booked a new hotel and moved for fear of our health. As the contact guy(Carlos) said he didn’t have other rooms available and couldn’t come over to help us. I have saved the entire conversation. We filed for refund later, they lied that we had smoked in the room and broken rules :( So just stay away from them, if you want a peaceful vacation. They are not even that cheap. We booked here because we thought they were central, but you get much better quality hotels just 10mins walk. I wish I had investigated that before :(

All'inizio siamo arrivati e, nonostante avessimo avvisato sull'orario di arrivo, non rispondeva nessuno al citofono e alle chiamate. Poi arriva un signore che si lamenta del fatto che lui non sapeva quando arrivassimo (assurdo). Richiedono una cauzione di 50€ che poi restituiscono se non succede nulla ovviamente. La struttura però non era male, abbastanza in ordine ed era in centro. In generale andava bene.