Ville a South Haven

“Our suite had a dirty bedspread. The side table had not been wiped and had ring marks from cups. We wanted muffins for breakfast and they were never replenished. Had sausage gravy but no biscuits.”

“The outside of the hotel could be better kept Staff was friendly and accommodating The bathroom could use some maintaining Overall good stay”

“Jacuzzi tubs had mold in it, rooms smelled musty and had mold spots on wall. Outlets and some of lights didnt work. Staff could have better attitude when dealing with a issue or problem and never received my security deposit back when room was left clean and nothing damaged or wrong with it.”

“The staff was wonderful, very kind, and helpful. The ambiance and location were great. We stayed in a tent which was lovely in many ways, but there was a dog that stayed there before us and the floors had so much dog hair and even a huge ball of human hair. It appeared that they completely forgot to clean the floors. We let them know and they came and cleaned, rugs were vacuumed but hair just was moved around, still had clumps of fur and hair in multiple places it was really gross. It was...