Hotel vicino a Spiaggia Akurala - Akurala

“Good”

“Wir haben uns hier enorm wohl gefühlt, die Zimmer und Anlage ist in einem sehr guten Zustand und wirklich sauber. Das Personal macht den Aufenthalt zu etwas ganz besonderem, extrem zuvorkommend, höflich und hilfsbereit rund um die Uhr - wir haben uns bestens aufgehoben gefühlt. Die Unterkunft hat einen perfekten ausblick von den balkons auf das Meer und wir empfanden es als sehr schön, dass man nicht mitten in der Stadt ist sondern sehr viel weniger Trubel um einen herum ist. Wer vom Land kommt...

“ビーチが近くにあり現地の人と交流できて楽しい時間を過ごせました。 観光客が少ないエリアですのでのんびりできます。”

“The standing of this hotel which claims, boasts and advertises as luxurious was really disappointing. Premises are ageing, amenities and food offer very basic and the standards of both cleanliness and comfort not really satisfying.”

“シャワー中に断水して困った”

“The rooms are not as advertised. I booked a sea and pool view room but could not see either as there was a huge tree outside the balcony blocking the view. It is advertised as having free wifi but there is no wifi anywhere apart from in reception. They said they were upgraded it but there was none to upgrade.They were in the process of installing it. They also advertise a 40" tv with cable channels. The tv was about 28" and only had one local channel. My husband was recuperating after an...

“dirty, does not match the description, the breakfast I paid for was only an omelette and toast and even that was obtained through arguing, the corridors were dark in the evening and I couldn't see walking, beach chairs were a charge, the swimming pool was so dirty that it was impossible to use it...”

“Vi blev uppgraderade till ett större rum helt utan kostnad. Rummet var jättefint och välstädat. Gillade att det fanns balkong och minikyl. God mat på restaurangen och mysig miljö. Personalen, framförallt en kille va supertrevlig och hjälpte oss ringa runt när min mobil gått sönder för att få tag på flygbiljetterna. Han bokade även taxi till oss när vi skulle åka till Colombo. Rekommenderar verkligen ”

“La posizione è veramente eccezionale, alcuni aspetti potrebbero essere migliorati”

“予約完了後、数時間でホテル側から「設備の破損があり修理に4〜5日掛かる。キャンセルしてくれ」とのメールが来た。 この時点でキャンセル料が100%掛かる時間帯。 こちらからキャンセル手続きをすると宿泊代が戻らないかもしれないと考えてそのままにしておき東京の窓口に電話。 何度かけても時間を変えて掛けても日にちを変えて掛けても繋がらない。祝日で休みだったのかもしれないが旅先で問い合わせ窓口に電話が全然繋がらないのはとても困る。 当日、直接ホテルに出向くが看板が無く分かりにくい。 やっと見つけたら開いていない。誰もいない。 隣のアパートにオーナーか従業員が居たので事情を聞くと、彼らからキャンセル手続きはした。彼らにもサイト側からの返信が無いとのこと。 最終的に数日が経過して代金の払い戻しのメールが届いた。 窓越しに眺めた部屋はサイトの紹介通り良さそうな感じだったので泊まれなかったのは残念だ。 入口の階段に多数の野良犬の糞が落ちていたのはいただけない。 また同じ地域に行くことがあれば今度は泊まって評価を出したいと思う。”

“Fantastic beach front location with great views. Rooms and common areas very good standard and staff very helpful and hospitable. Lovely free perks in addition including afternoon tea/ cakes and drinks (gin/tonic, wine and beer) from 5-6pm. Food outstanding.”

“For us 33 Lake Terrace was the nicest hotel we stayed at during our time in Sri Lanka. The hotel is beautifully designed, the location at the lake is so peaceful and beautiful - simply amazing. On top of this Mr Panduka and the entire staff were exceptional, very discreet but always available and just very nice. The breakfast was very good but the dinner was just amazing, both the food and the atmosphere. While the location is a bit remote (15-20min walk into town) we enjoyed the uniqueness of...

“posizione ottima, proprio sulla spiaggia, vicinissimo alla stazione bus e treno. Pulizia buona per gli standard dello sri lanka, colazione buona e a buffet. Attenzione,uno dei cuochi che lavora presso la struttura si offrirà di farvi da "autista" con il suo tuk tuk (ape piaggio modificata) , come autista non è male, peccato che non rispetti il prezzo pattuito avendo la tendenza a dire hundred al posto di thousend (100 al posto di 1000).”