Ostelli a Srinagar

“Very clean and good food”

“pool was not open, it was dirty”

“The bunk beds are small and the space is hard to move around. Location is good as it's centrally located in Tapovan”

“Staff was helpful, washroom was not clean. Breakfast and food options are great.”

“Decent stay”

“Water tap was not working perfectly Shower tap was not working For every problem staff was ready with silly excuses Great 👍”

“The staff was extremely rude whatever they have promised I was not able to get those amenities, also for even asking for water bottles you have to go downstairs from third floor without any lift, the curtains on the window were so small that I could see The Neighbours from other building and they can also see me which was very uncomfortable, the only thing which was good was the washroom clean and tidy Rest Not a good experience overall”

“Clean room , location”

“Here’s a polished and professional version that keeps the complaint strong: The AC is not working properly in any of the dorms. When I posted my review, a staff member approached me and said, “No one else is complaining, so why are you complaining?” Is this an appropriate way to speak to a guest who has raised a genuine concern? This kind of response and behaviour is highly unprofessional and certainly not what I expected from a hostel like yours. To make matters worse, I was told by a staff...

“Smelled of mold, so badly I couldn’t breathe well. Manager said “no problem” we will give the refund. Contact hours are from 12am-2pm. They never responded to Expedia’s attempts to refund my stay. My credit card refunded my stay, instead.”