Hotel con animali ammessi a St. Charles

“Great customer service.”

“Firstly, the listing stated the pet fee is $50. What it doesn’t say is that it is $50 per day with very strict pet rules. Secondly, the listing shows that laundry facilities are provided but they don’t tell you that you cannot use them unless you are staying at least 4 nights. We had a group of 16 staying 4days/3 nights and she would not make an exception. We wouldn’t have even known that we could not use them had I not asked if detergent was provided. I’m not sure why you would list this as an...