ApartHotel a St. Gilgen

“Wonderful position and design, unfortunately not marched by the level of service: when we did arrive, the shower was not clean. They promised us different breakfast, but for 2 consecutive days the order was not fulfilled as per our request. The communication with customer service was poor, with a compensation promised but not delivered due to their incapability to provide. Hopefully, after some distress, one customer service agent (Kristzina) jumped in and took charge of the situation, providing...

“Nice apartment, clean and well equipped. Hotel staff were super helpful and recommended some excellent places to eat. Would definitely stay again if we are back in Salzburg. As we were there during the recent heatwave, the AC was very much appreciated!”

“Il prezzo risulta particolarmente elevato per la tipologia di struttura, automatizzata e senza personale, le camere sono nuove ma con il bagno davvero piccolo e la struttura risulta invece ancora vecchia, colazione praticamente nulla con staff scortese, a metà del prezzo pagato sarebbe stato un soggiorno anche accettabile”