Terrazza/patio

Recensioni per Panorama Hotel St Helens

4 out of 5
Panorama Hotel St Helens
1 Quail Street, St Helens, TAS

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 259 su 865 recensioni" "
Valutazione di 8 - Buono. 329 su 865 recensioni" "
Valutazione di 6 - Soddisfacente. 191 su 865 recensioni" "
Valutazione di 4 - Scarso. 70 su 865 recensioni" "
Valutazione di 2 - Terribile. 16 su 865 recensioni" "

8,6/10

Pulizia

8,0/10

Personale e servizio

7,6/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Laura

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel on the water. Staff was helpful, the restaurant was good. Great place to stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Peter, il giorno 28 apr 2024
HI Laura and many thanks for this very kind review . We are so pleased to hear that you enjoyed your stay with us. Warmest regards from the Management and staff .

8/10 Buono

Susette

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Peter, il giorno 23 mar 2024
Many thanks for taking the time to leave us such a pleasing review Susette and we certainly hope to see you again very soon. Kindest regards from the Managment and staff.

8/10 Buono

kimberly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing birding area visible from your oceanfront rooms!
Soggiorno di 2 notti a marzo 2024
Risposta di Peter, il giorno 9 mar 2024
Hi Kimberly, and thanks for this kind review. We are glad you enjoyed the natural bird sanctuary and the amazing views. Kindest regards from the Management and staff.

8/10 Buono

Cynthia

Mi è piaciuto: Pulizia, personale e servizio, servizi
Staff is first rate. Friendly and helpful. The facility is 'Old School' in a charmimg way. Reminds me of what you might find along Route 66. It is located right across from the bay so, perfect location. Carpet does need to be replaced. They are aware and have ordered.
Soggiorno di 1 notte a marzo 2024
Risposta di Peter, il giorno 9 mar 2024
Hi Cynthia and many thanks for you great review. Yes, we are in the process of renovating inside and carpets are on the to do list. We hope to see you again soon.

10/10 Eccellente

Steven

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We thoroughly enjoy our stay at Panorama and the staff in particular Veronica was fantastic and very helpful.
Soggiorno di 2 notti a marzo 2024
Risposta di Peter, il giorno 9 mar 2024
Hi Steven, we are all so glad you had a great time, and I will certainly send on your kind comments on to Veronica. Kindest regards from the management and staff .

6/10 Soddisfacente

Stanley, Buddina

Viaggio di coppia
Mi è piaciuto: Personale e servizio
I hope the new management can bring the property up to a better standard .
Soggiorno di 1 notte a febbraio 2024
Risposta di Peter, il giorno 29 feb 2024
Hi Stanley, As you are aware the property is undergoing extensive renovations both internally and externally and the feedback to date is extremely positive. We hope you come see us again soon.

8/10 Buono

Sue

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
the hotel was very spacious and had a great view would stay there again it was centrally located and looks like they were doing some renovations outside will be great when finished. the only thing I would have liked was an air conditioner. there was a wall heater. I know its Tasmania and its not suppose to get hot but the room was quite hot overnight otherwise a great place to stay
Soggiorno di 1 notte a febbraio 2024
Risposta di Peter, il giorno 26 feb 2024
Hi Sue and many thanks for taking the time to write us such a kind and pleasing review. We are so glad you enjoyed your stay with us and yes, we are renovating and upgrading - including air conditioners to the rooms. We hope to see you again very soon. Warmest regard from the management and staff.

8/10 Buono

Matthews

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfortable.
An enjoyable stay. Good-sized room. Good welcome and check-in by staff. Bathrooms need some updating. Excellent area - close to main town centre and all attractions, restaurants, museums.
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter, il giorno 22 gen 2024
Hi Matthew and many thanks for the kind review. As the new owners effective 23rd December are on a journey of discovery and renovations which will include new bathrooms so thanks for the comments and we hope to see you again soon. Kines regards from the management and staff at the Panorama Hotel.

6/10 Soddisfacente

Ivan

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
Parking is free. But aircon in the room didn't work so the sleep was not the most comfortable.
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter, il giorno 22 gen 2024
Hi Ivan, and many thanks for the review. As the new owners effective 23rd December we are attending to upgrades and renovations which will include new bathrooms, landscaping and air cons so thanks for the comments and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.

10/10 Eccellente

Josephine

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter, il giorno 22 gen 2024
Hi Josephine, and many thanks for the kind review. As the new owners effective 23rd December we are delighted you enjoyed your stay with us and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.

4/10 Scarso

Brett

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Update needed
Generally looks rundown and in need of refresh. Pastel decor from the 80’s needs updating. Friendly staff but food was ordinary
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter, il giorno 22 gen 2024
Hi Brett, and many thanks for the kind review. As the new owners effective 23rd December renovations are top of mind including new aircons in all rooms so thanks for the comments and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.

10/10 Eccellente

Chona

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had safe.and enjoyable stay in this property. Staff are very friendly. Will definitely recommend.
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter, il giorno 22 gen 2024
Hi Chona, and many thanks for the kind review. As the new owners we are on a journey of discovery and property upgrades and it so pleasing to hear such kind comments. Kindest regards from the management and staff at the Panorama Hotel.

6/10 Soddisfacente

Belinda

Mi è piaciuto: Pulizia
Property needs updating. No air con. The staff that checked me in gave more information to the person ahead of me because they “looked like a fit person” and I was merely told where my room was and that I should book for dinner.
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter, il giorno 22 gen 2024
Hi Belinda and many thanks for the review. As the new owners effective 23rd December are on a journey of discovery, staff training and renovations which will include new bathrooms and air cons. I am not sure what you mean by a more fit person or why reception would have treated you differently - But I will certainly discuss this with my staff as they a usually highly complemented on. Kindest regards from the management and staff at the Panorama Hotel.

8/10 Buono

Tameaka

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location. The accom is a little tired and the garden needs maintaining. Overall a nice stay.
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter, il giorno 22 gen 2024
Hi Tameka, and many thanks for the kind review. As the new owners effective 23rd December are on a journey of discovery upgrades and renovations which will include new bathrooms, landscaping and air cons so thanks for the comments and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.

10/10 Eccellente

Allison

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very kind and helpful. Food was delicious.
Soggiorno di 1 notte a gennaio 2024
Risposta di Peter, il giorno 22 gen 2024
Hi Allison, and many thanks for this very kind review. As the new owners effective 23rd December we are delighted that the teams efforts are being recognized and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.

10/10 Eccellente

Matina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter, il giorno 22 gen 2024
Hi Matina, and many many thanks for the wonderful review, and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.

8/10 Buono

Ranga

Soggiorno di 1 notte a dicembre 2023
Risposta di Peter, il giorno 22 gen 2024
Hi Ranga, and many thanks for the kind review. We are so pleased you enjoyed your time with us, and we hope to see you again soon. Kindest regards from the management and staff at the Panorama Hotel.

6/10 Soddisfacente

Dmitrii

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter, il giorno 1 gen 2024
Hi Dimitri, many thanks for taking the time to respond and Happy New year. Hoping to see you again soon.

10/10 Eccellente

Peter

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff are so friendly and helpful. Food was prompt and very tasty with good sized portions. Rooms well sized and set out. New management have started and have plans to clean up more and liven the atmosphere. This will be a remacable place once the makeover is complete
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter, il giorno 1 gen 2024
Hello Peter and thanks you so much for your wonderful review. It was a real please to meet you and we hope to see you back here very soon. Kindest regards from the management and staff.

8/10 Buono

Stephen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Modernish hotel just been refurbished
Soggiorno di 1 notte a dicembre 2023
Risposta di Peter, il giorno 31 dic 2023
Hi Stephen and many thanks for the kind review. We are endeavoring to improve the hotel daily, with more exciting renovations to come. We hope to see you again soon and all the best from the management and staff at the Panorama Hotel

10/10 Eccellente

Jerneja

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All of the staff was very friendly and helpfull. Hotel is conveniently located withing walking distance to the centre and has plenty of parking. The hotel rooms were very spacious, clean and beds are quite comfortable.
Soggiorno di 2 notti a dicembre 2023
Risposta di Peter, il giorno 29 dic 2023
Many thanks for taking the time to write such a kind review. We are so glad you enjoyed your stay with us and hope to see you again soon. Many thanks from the management and staff.

4/10 Scarso

Joanne

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Personale e servizio
The room and its facilities were excellent. Booking in was easy. The gardens were overrun and an attempt had been made to do some maintenance on the yard. The meal was very disappointing and was poorly prepared. We ordered 2 drinks and had to return glasses twice as 1 was broken and the next still had lipstick on it. The pork belly was so overcooked it looked like to was boiled then fried. The veg were good but minimal. My partners steak was covered in pepper (which he dislikes) the gravy was brown water and the salad was bruised and covered in oil. I was so disappointed as it was Xmas day. The apology was that the staff didn’t show for their shift but that’s not our problem. I would never recommend a meal there.
Risposta di Peter, il giorno 29 dic 2023
Many thanks for taking the time to write your review Joanne and I clearly remember talking to you about the issues you had with the food and sincerely apologizing for the issues you had. Whilst staff letting us down and not showing up on such a busy day is not your problem, I had hoped you would understand. We only took over the business two days before Christmas and were in the process of Lanscaping, painting etc so I do apologize.

10/10 Eccellente

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely place to stay. All of the conveniences of town but still close to Bay of Fires
Soggiorno di 1 notte a dicembre 2023
Risposta di Charlie, il giorno 24 dic 2023
Hi Angela, and many thanks for your kind response. We are so please you enjoyed your stay with us and hope to see you again soon. Kind regards, from the Management and Staff

2/10 Terribile

Jamie

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Outdated , over priced , no mini bar , didn’t even see one single staff member , was locked out , Won’t stay again is not worth the money
Soggiorno di 2 notti a dicembre 2023
Risposta di Peter, il giorno 24 dic 2023
HI Jamie, I am sorry to hear about your experience however greatly appreciate the feedback. We have taken over the property as at 22nd December 2023 and intend to review all aspects of the operation. We hope to have the opportunity to welcome you back one day and hopefully change your mind. Kindest Regards from the Management and Staff.

10/10 Eccellente

Dani

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved everything about the hotel room and especially the customer service that was given.
Soggiorno di 1 notte a novembre 2023
Risposta di Peter, il giorno 24 dic 2023
Hi Dani, and many thanks for taking the time to write such a nice review. We hope to welcome back to the hotel soon. Kindest Regards from the Management and staff.

8/10 Buono

Mateki

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I didn't like the noise the floor was making when walking on it. At night, you can everyone walking past your room.
Soggiorno di 1 notte a novembre 2023
Risposta di Peter, il giorno 24 dic 2023
Hi Mateki. Many thanks for your kind review and for highlighting the floor. We are the new owners and are aware of the issue and will be taking the appropriate steps to rectify this over the next few weeks. Hope we get to see you again soon. Kindest regards from the Management and Staff.

10/10 Eccellente

Alison

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the size of the room, the comfy bed and the feel of the hotel. Great location as well.
Soggiorno di 1 notte a novembre 2023
Risposta di Pia, il giorno 9 nov 2023
Thank you so much for your comments Alison.

4/10 Scarso

Amanda, Rocky Hills

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Disappointing stay, very noisy, no mini bar at all, a fridge runs with a small bottle of UHT milk. No spare pillows. Buffet breakfast was the worst I’ve ever seen or had. Very disappointed. I’ve stayed there about 15years ago when it was a different name, and it is still the same.
Soggiorno di 1 notte a novembre 2023

8/10 Buono

Cornelia

Soggiorno di 1 notte a novembre 2023
Risposta di Peter, il giorno 29 dic 2023
Many thanks for your kind review. So pleased you liked your time with us. From the management ands staff .

10/10 Eccellente

Wayne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Big clean room clean and all you need onsite, and only a quick walk from town centre
Soggiorno di 1 notte a ottobre 2023
Risposta di Peter, il giorno 29 dic 2023
Hi Wayne, many thanks for the kind review and for taking the time to share your thoughts. Much appreciated and we hope to see you again soon.

10/10 Eccellente

Carolyn

Soggiorno di 1 notte a ottobre 2023
Risposta di Peter, il giorno 29 dic 2023
Many thanks for taking the time to leave us a kind review. Much appreciated Carolyn

2/10 Terribile

Timothy

Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Lynda

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Room was nice upstairs with a view over the wetland and water. Room was clean and bed comfy. Downstairs the entire corridor creaked loudly as you walked along it such that i would not have been able to sleep if my room was down there. Very close walk to the street and club for some pool and pokies which was a very handy location. Carpark and lighting outside and in the carpark on our return after dark was non existent. Could not see all the way to the door and did not feel safe. Restaurant onsite was not open the night we stayed, although the bar was.
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Judith

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi
The room sizes are large but could do with a face lift
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Sally

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pleasant staff room was very clean tidy and spa bath had sticker across jet stating that it had been cleaned properly which was reassuring. Would stay again.
Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Kerry

Viaggio di coppia
Non mi è piaciuto: Pulizia
Dining restaurant was absolutely terrible food
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

Alicia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice and quiet
Soggiorno di 2 notti a settembre 2023

10/10 Eccellente

Gary

Soggiorno di 1 notte a settembre 2023

10/10 Eccellente

Sommer

Soggiorno di 1 notte a settembre 2023

8/10 Buono

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable room overlooking bay. Dining room open for evening meal with good food and service
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Peter

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Very spacious,reminded me of resort in Queensland.Being winter it was unusually quiet.Staff very friendly.Enjoyed lovely meal in restaurant.Out side areas needs some T L C.Hope to come again in Summer
Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Dean

Soggiorno di 2 notti a giugno 2023

10/10 Eccellente

Wendy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great last minute booking and the staff were excellent as we were late arriving, great room, clean and tidy
Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Lew

Soggiorno di 1 notte a maggio 2023
Risposta di Reception, il giorno 10 giu 2023
Thank you for the great review

10/10 Eccellente

DAVID, NORTH HAVEN

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is an older property but ROOM, so much ROOM. The people on the desk and in the restaurant were great. The food in the restaurant was OK. Would we book this property again. Yes
Soggiorno di 1 notte a maggio 2023
Risposta di Reception, il giorno 10 giu 2023
Thank you for the great review

8/10 Buono

Ron

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room heater a bit small .... needed the extra blanket
Soggiorno di 1 notte a maggio 2023
Risposta di Reception, il giorno 10 giu 2023
Thank you for your feedback

10/10 Eccellente

Ian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad aprile 2023

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Place was strangely empty and not very welcoming. Staff were abrupt and didn't go out of their way to be helpful. Bed was overly soft. Room was freezing when we arrived.
Soggiorno di 1 notte ad aprile 2023

10/10 Eccellente

Graham

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely place to stay. Close to town and the beach.
Soggiorno di 2 notti ad aprile 2023

8/10 Buono

Antionette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad aprile 2023