Dear Roberta,Thank you for your feedback following your recent stay with us. Glad to see, the location of the hotel was convenient for you. Please note, I have shared your feedback with the team so we can continually improve the service we provide.Kind regards,Szabolcs OllehGuest Services Manager

Dear ElizabethThank you for sharing your 10/10 review. I am overjoyed that you had a great experience and you were well looked after by our amazing team.Kind regards

Dear BarryThank you for your 10/10 review! I am very happy to know that you had a wonderful experience with us here at the Grand Jersey Hotel.Kind regards

Dear ShaheenThank you for your 10/10 review!I am really glad that you had an outstanding experience with us here at the Grand Jersey Hotel. We take pride in delivering exceptional service to our guests and you are very welcome. We all look forward to welcoming you back in the future.

Dear SheliaThank you for posting your 10/10 review! It sounds like you had a wonderful experience, thank you for sharing. Kind regards

Dear KatrinaThank you for your 10/10 review! It is fantastic to hear that you had a great experience with us. I do hope that we can welcome you again in the future.Kind regards

Dear DominicThank you for your 10/10 review! I am very happy to know that you had an excellent experience with us. I will also make sure Vinny sees your kind words about him.Kind regards

Dear PaulineThank you for your 10/10 review! I am delighted to learn of your positive experience and that you were well looked after by our amazing team. I am also grateful for your comments of our Spa facilities.Kind regards

Dear DavidThank you for your 10/10 review! I am delighted that you had a wonderful experience with us.Kind regards

Dear BeverlyThank you for your 10/10 review! I am very happy to read that all of our amazing team looked after you well.Kind regards

Dear RobThank you for your 10/10 review! I am please you had a wonderful experience with us.Kind regards

Dear MichaelThank you for your 10/10 review! I am incredibly happy that you had a wonderful experience with us here at the Grand Jersey Hotel. I will ensure that our team reads your kind words about them. We look forward to welcoming you back for your next visit!Kind regards

Dear PamelaThank you for your 10/10 review! It is great to read that you enjoyed our food offerings and the ambiance of our Champagne Lounge. I am also glad to read that you were well looked after by our team.Kind regards

Dear ElizabethThank you for writing a review! I am glad to know that you had a great experience with us!Kind regards

Dear LancelotThank you for your review! We share all feedback with the team, and I know that they will be delighted to read your review.

Dear MartinThank you for your 10/10 review! It is wonderful to read that you had such a positive experience with us and that you were well looked after by our amazing team. I am very happy that you enjoyed the view from your room and that breakfast was to your satisfaction. We look forward to welcoming you back in the future.Kind regards

Dear Mr WheatleyThank you for your 10/10 review! I am glad to read that you had a brilliant time with us.Kind regards

Dear JanetThank you for your 10/10 review! I am very happy you had a great experience with us.Kind regards

Dear CraigThank you for submitting a review. It is great to know that you enjoyed your stay with us!Kind regards

Dear ColinThank you for your 10/10 review! It is truly wonderful to see that you had an amazing experience with us here at the Grand Jersey Hotel & Spa. I am glad that you were looked after so well by our amazing team and that you enjoyed all of the facilities that we have to offer, including the unparalleled views across St Aubin's Bay and Elizabeth Castle.Kind regards

Dear VictoriaThank you for your 10/10 review! I hope we can welcome you back in the future.Kind regards

Dear AudreyThank you for writing a review. I am very happy that you had a wonderful experience with us here at the Grand Jersey Hotel. It is great to read that you were well looked after by our team and you enjoyed our breakfast offerings and service. Kind regards

Dear Ms. Elizabeth,Thank you for sharing your wonderful experience at the Grand Jersey Hotel with us! We are thrilled to hear that you had a fantastic stay and that we exceeded your expectations in every way.It's fantastic to know that you found our staff amazing and that you enjoyed both our afternoon tea and dinner offerings. Providing exceptional service and culinary experiences is our top priority, and we're delighted that we could make your stay memorable.We look forward to welcome you back for another amazing experience at the Grand Jersey Hotel. Sincerely,Ronojoy BhattacharyyaFront Office Manager

Dear Graham Thank you for you 10/10 review. I am delighted that you had an excellent experience with us and to know that you were well looked after by our team. I hope we are able to welcome you back in the future. Kind regards

Dear AlexandraThank you for your 5/5 review. It is wonderful to know that you enjoyed our perfect location with the superb views across St Aubins Bay. It is also great to hear that you were well looked after by our team. Hopefully we will be able to welcome you back again in the future.Kind regards

Dear LeeThank you for your 5/5 review. I am glad to hear that you had a wonderful experience with us here at the Grand Jersey Hotel & Spa. It is great that you were able to enjoy our Spa packages and that you were looked after well by our amazing team.Kind regards

Dear RichardThank you for your 10/10 review following your experience with us here at the Grand Jersey Hotel & Spa. I am happy to hear that you enjoyed our great location and that you enjoyed our dinning options.Kind regards

Dear RuthThank you for taking the time to write a review. I am happy to hear that you had a mostly positive experience with us here at the Grand Jersey Hotel. I am very sorry that nobody pointed out our more accessible route to the Spa area, this other entrance does still contain some steps, but not as many as the main entrance. I am also sorry that the turn down service was only completed on one evening, I am unable to offer an explanation for this but I will look into this. I am however buoyed that you enjoyed the view from the top floor and that you were looked after well by our team. Should you wish to return in the future, please reach out to me directly and I will be happy to personally handle your reservation.Kind regards

Dear Peter,Thank you for your 10/10 review! It is wonderful to read that you had a wonderful experience with your friends and that you were well looked after by our fantastic team. Kind regards

Thank you Jason for your 10/10 review!

Dear Gerald.Thank you for your 5/5 review. I am delighted to learn that you had a great experience with us. It is great to know that you enjoyed our favorable location, and our facilities - all at a reasonable price. I will ensure that our Spa team read you review.Kind regards

Dear AnthonyThank you for your 10/10 review! I am delighted to read that you had a excellent experience with us. I do hope that we are able to welcome you back again this year.Kind regards

Dear LyndaThank you for your 10/10 review. I am thrilled to see that you had a wonderful experience.Kind regards

Dear AndrewThank you for your 10/10 review. I am very happy to read that you had a fantastic stay and you found our team to be brilliant. Kind regards,

Dear GaryThank you for your 10/10 review. I am delighted that you had an excellent experience with us. It is great to read that you enjoyed our Breakfast offerings and the wonderful service from our team.Kind regards

Thank you for your 10/10 review.

Dear RobertThank you for taking the time to write a review. I am sorry for the issues affecting our draught beer. Unfortunately, we experienced a delay in receiving a delivery due to the adverse weather conditions the Channel Island was facing over the festive period. I am however buoyed to read that you enjoyed our Spa facilities and our Breakfast offerings. I do hope that you will give us another chance, please feel free to contact me directly should you wish to return. Kind regards

Thank you for your 10/10 review!

Thank you for your reviews Angela

Dear JeanThank you for your 10/10 review! I am delighted that you had a wonderful experience with us and that you enjoyed our perfect location and service from our truly amazing team. Wishing you a very Merry Christmas and I hope we are able to welcome you back next year.Warm regards

Dear Patricia.Thank you for your 10/10 review following your stay with us at the Grand Jersey Hotel & Spa. I am delighted that you chose to return and that you have now made us your go-to hotel in Jersey, it truly is wonderful to hear and we cant wait to welcome you back next year!Kind regards

Dear JonathonThank you for your reviewKind regards

Dear KennethThank you for your 10/10 review. I am thrilled to learn of your experience with us here at the Grand Jersey Hotel. I am so glad that you enjoyed our wonderful Breakfast selection and our Spa facilities. We share all feedback with the team and I am sure they will also be delighted to read your kind words.Kind Regards

Dear Elizabeth.Thank you for your review. I am very pleased to read that you loved the Hotel's facilities and our amazing team. I have informed Chloe* of your kind words and she is thrilled to read your lovely comments. Thank you once again and I hope to be able to welcome you in the future.Kind reagrds

Dear ValerieThank you for your review! I am very happy that you enjoyed your experience with and I hope that we are able to welcome you back next year.Kind regards

Dear Alan.Thank you for taking the time to write a review. We feel that the offerings in our dining outlets are competitively priced compared to comparable hotels but we will take your comments into consideration. Without knowing your reservation details I am unable to investigate which room appeared to have insufficient lighting but should you wish to speak to me directly I will be more than happy to investigate these issues further for you.Kind regards

Dear RaymondThank you for submitting a review. Should you wish to speak directly with myself I will be more than happy to listen to any comments you might like to make.Thank you

Dear ColinThank you for your 10/10 review. I am very glad to hear that you enjoyed our wonderful and vast Breakfast offerings and our convenient locations for bus services, the town center, tourist attractions and of course the unrivaled view of Elizabeth Castle in St Aubins Bay. I am also very happy to hear that you received a warm welcome.I do hope we can welcome you back again in the future.Kind regards

Dear Monty.I would appreciate it if you could make contact with the hotel or myself directly so we can discuss any issues that you may have occurred during your stay with us.Thank you

Dear SarahThank you for your 10/10 review of the Grand Jersey Hotel & Spa. It has been a pleasure to share your kind words with our team, especially Victor, Stella and Jack. Thank you for choosing us to celebrate your Mum's birthday, I do hope that she had a splendid day.I do hope that we get to welcome you back in the future.Kindest regards