Piscina coperta, 2 piscine all'aperto, ombrelloni da piscina, lettini

Recensioni per Hilton Malta

5 out of 5
Hilton Malta
Portomaso, St. Julian's

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 703 su 1000 recensioni" "
Valutazione di 8 - Buono. 220 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 51 su 1000 recensioni" "
Valutazione di 4 - Scarso. 12 su 1000 recensioni" "
Valutazione di 2 - Terribile. 14 su 1000 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

9,2/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Maurizio

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La stiratura migliore che ho mai provato a Malta, consiglio vivamente
Soggiorno di 2 notti a febbraio 2024
Risposta di Rachel - Hilton Malta, il giorno 19 feb 2024
Dear MaurizioThank you for rating our hotel so highly, and for recommending us to other visitors! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences. Kind regards Rachel - Hilton Malta

10/10 Eccellente

daniele

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Eccellente
Soggiorno di 2 notti a gennaio 2024
Risposta di Rachel - Hilton Malta, il giorno 30 gen 2024
Dear DanieleThank you for rating us so highly! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

ANTONINO, ROMA

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La nostra vacanza è stata accompagnata da servizi eccellenti e personale molto disponibile e professionale. Camera pulitissima e servizi nella stessa eccellenti. Colazione abbondante e variegata e ristorante di qualità. Un’ottima vacanza sicuramente da ripetere e da consigliare
Soggiorno di 3 notti a ottobre 2023
Risposta di Rachel - Hilton Malta, il giorno 16 ott 2023
Dear AntoninoThank you very much for your review, for rating us so highly, and for recommending us to other visitors! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.It is a pleasure to hear that you would be happy to return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

EMANUELA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel spettacolare in tutto, location perfetta, personale eccellente, da consigliare!
Soggiorno di 3 notti ad agosto 2023
Risposta di Rachel - Hilton Malta, il giorno 31 ott 2023
Dear EmanuelaThank you very much for your review, for rating us so highly, and for recommending us to other visitors! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

Francesco Giuseppe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Rachel - Hilton Malta, il giorno 17 ago 2023
Dear Francesco GiuseppeThank you very much for your review! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

8/10 Buono

Alessandro

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Un bel villaggio turistico. La struttura è ancora relativamente nuova e ben mantenuta e dotata di una vasta gamma di servizi. La prima colazione è varia e di qualità. Il personale è abbastanza cordiale e di varie nazionalità. Il soggiorno è stato complessivamente gradevole. Nel complesso si tratta di un bel villaggio turistico, ma il vero lusso e la cultura dell'accoglienza sono un'altra cosa. Per chi volesse trascorrere una vacanza balneare, SEGNALO che la parte più bella, IL LIDO MERKANTI, con due piscine e affaccio diretto sul mare, NON E' ACCESSIBILE ai minori di anni 16. Le altre due piscine, adiacenti alla struttura, RIMANGONO ALL'OMBRA dopo le 17.30. Inoltre, la più grande delle due non è molto pulita e sul fondo vi sono evidenti accumuli di sabbia sul fondo. In sosatnza lo SCONSGLIO a quelle famiglie che hanno figli grandicelli ma ancora minori di 16 anni. Una notazione particolare per tale MARAT, addetto alla recepistion, algido e non empatico, a mo avviso assolutamente inadatto ai rapporti col pubblico, in particolare nel settore turistico
Soggiorno di 5 notti a luglio 2023
Risposta di Rachel - Hilton Malta, il giorno 7 ago 2023
Dear AlessandroThank you very much for your review. We are delighted that you enjoyed your stay at the Hilton Malta generally, though of course we are disappointed to have fallen short of your expectations in some ways.We re-launched Merkanti Beach Club as an adults-only space this year in response to strong customer feedback in recent years. At the same time, however, we have relaxed the age restrictions at the Infinity Pool so it is now available to children aged 11 or over; and we have extended our Kids Club activities.We have also noted your remarks regarding our team members' friendliness; your feedback will be shared with the respective teams.We hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

8/10 Buono

Vittorio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a giugno 2023
Risposta di Rachel - Hilton Malta, il giorno 21 giu 2023
Dear VittorioThank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

Daniela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel molto bello camera pulita e personale disponibile ad ogni tua esigenza
Soggiorno di 3 notti a maggio 2023
Risposta di Rachel - Hilton Malta, il giorno 22 mag 2023
Dear DanielaThank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and that our team members made you feel welcome and cared for.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

6/10 Soddisfacente

Pablo, Buenos Aires

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
I booked two nights for a camera with sea view but the first night I was given a room with a view to the port. This was important for me. For the second night I was changed to a sea view room but it was dissapointing aniway.
Risposta di Rachel - Hilton Malta, il giorno 16 mag 2023
Dear PabloThank you for rating our hotel. We are disappointed to have fallen short of your expectations with regard to our choice of rooms for you; but we shall do our very best to allocate a room that meets your expectations more closely for your next visit.We hope you will return to our hotel one day soon. We look forward to welcoming you back and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

Elisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazing location, excellent personnel at reception, music, very good cleaning, WONDERFUL.
Soggiorno di 2 notti a maggio 2023
Risposta di Rachel - Hilton Malta, il giorno 9 mag 2023
Dear ElisaThank you very much for your feedback. We are delighted that you enjoyed your stay at the Hilton Malta generally, and that our team members - particularly our Front Desk team - made you feel welcome and cared for.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

Daniela

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura eccellente per servizi posizione e tranquillità, colazione excellent, letti super comodi e spaziosi, tranquillità e relax
Soggiorno di 3 notti ad aprile 2023
Risposta di Rachel - Hilton Malta, il giorno 27 apr 2023
Dear DanielaThank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

Mihaela Elena

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a marzo 2023
Risposta di Rachel - Hilton Malta, il giorno 20 mar 2023
Dear Mihaela ElenaThank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

8/10 Buono

Christine

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2023
Risposta di Rachel - Hilton Malta, il giorno 6 mar 2023
Dear ChristineThank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will come back to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

8/10 Buono

Luigi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Hotel favoloso. Camere non all’altezza. Posizione eccelle e Tutto il resto top. Consigliatissimo.
Soggiorno di 3 notti a gennaio 2023
Risposta di Rachel - Hilton Malta, il giorno 1 feb 2023
Dear LuigiThank you for your feedback, and for recommending us to other visitors! We are delighted that you enjoyed your stay at the Hilton Malta, though of course we are sorry to have fallen short of your expectations with regard to your room.We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many memorable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

Vittorio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Reception eccellente Camere sempre pulite Servizi ottimi
Soggiorno di 3 notti a novembre 2022
Risposta di Rachel - Hilton Malta, il giorno 21 nov 2022
Dear VittorioThank you for rating our hotel so highly! We are delighted that you enjoyed your visit to the Hilton Malta, and hope you will visit us again soon. We look forward to welcoming you back, and to providing you with many enjoyable experiences.Kind regardsRachel - Hilton Malta

10/10 Eccellente

Vittorio

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2022

10/10 Eccellente

CRISTOFORO

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto
Soggiorno di 3 notti a luglio 2022
Risposta di Rachel - Hilton Malta, il giorno 19 lug 2022
Dear Cristoforo Thank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many more enjoyable experiences. Kind regards

10/10 Eccellente

vincenzo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
accesso ad animali
Soggiorno di 4 notti ad aprile 2022
Risposta di Rachel - Hilton Malta, il giorno 19 apr 2022
Dear Vincenzo Thank you very much for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, as well as our Pets Policy! We hope you will return to our hotel one day soon. We look forward to welcoming you back, and to providing you with many more enjoyable experiences. Kind regards

8/10 Buono

Claudio

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2021
Risposta di Rachel - Hilton Malta, il giorno 14 dic 2021
Dear Claudio Thank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta, and thank you also for sharing such beautiful pictures from your experience here. We hope you will return to stay with us one day soon. We look forward to welcoming you back, and to providing you with many more enjoyable experiences. Kind regards

8/10 Buono

vincenzo

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Tutto ok ….unico neo macchie di umidità sul soffitto che in un 5 stelle stonano con il contesto
Soggiorno di 3 notti a dicembre 2021
Risposta di Rachel - Hilton Malta, il giorno 14 dic 2021
Dear Vincenzo Thank you for your feedback! We are delighted that you enjoyed your stay at the Hilton Malta. Thank you for drawing our attention to the condition of your room; we perform regular maintenance and cleaning in our rooms but it seems the humidity and rainfall of recent weeks has affected the ceiling - Maintenance is looking into this. We hope you will return to stay with us one day soon. We look forward to welcoming you back, and to providing you with many more enjoyable experiences. Kind regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia
Ambiente molto pulito, camere spaziose, bar con personale molto professionale, sempre qualcuno Del personale che parla italiano, Cucina con buffet abbondante e con scelte varie.
Soggiorno di 2 notti a gennaio 2020
Risposta di Maxime Escudero - Duty Manager, il giorno 31 gen 2020
Dear Anonymous, The entire management and I would like to thank you for your recent stay within our property and for taking a minute to leave us and the other travelers your general appreciation. Indeed, since your satisfaction is our main priority, these feedback are always appreciated and truly important for us in order to improve the quality of the services provided. We are so happy to see your last experience has reached your expectations and that you are recommending us so strongly. Once again, the entire team member of Hilton Malta would like to thank you for this last stay within our property and for recommending us so strongly. Everyone here is already looking forward to welcome you back soon. Until then and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Lucianne, Gozo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Non e' niente conto il hotel o il servizio ma domenica mattina mi ho trovato un topo morto nella veranda e mi sono spaventata a morte....cose che succedera senza controllo.....sto pensando per andare un altra volta
Soggiorno di 2 notti a gennaio 2020
Risposta di Maxime Escudero - Duty Manager, il giorno 14 gen 2020
Dear Lucianne, The entire management and I would like to thank you for staying at Hilton Malta during your last visit on the island and for taking a moment to share some details about it. Since you are the purpose of our job, these details shared are truly appreciated and important to us to improve. That is why it is a real joy for us to see you enjoyed your overall stay within our property and that you are recommending us so highly. Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. We do hope to welcome you back in the nearest future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Giuseppe, San Severo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto perfettamente funzionante ..... una macchina professionale.
Soggiorno di 1 notte a dicembre 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 11 gen 2020
Dear Giuseppe, Thank you so much for choosing Hilton while visiting the Malta and for taking a minute to share some details regarding this recent stay. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. It is a real pleasure to see your last stay has been up to your expectations and that you are satisfied about it. Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. We do hope to welcome you back in the nearest future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Giuseppe, San Severo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
È tutto superlativo ..... Hilton non si smentisce mai. Personale super qualificato.
Soggiorno di 3 notti a dicembre 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 11 gen 2020
Dear Giuseppe, Thank you very much for your last stay within our property and for taking a minute to leave us and the other travelers some precious and sincere feedback. As a Hilton property, our guest experience is the purpose of our jobs and that is why these details shared with us are so appreciated and important. We are delighted to see we managed to reach your expectations and that you were absolutely satisfied with this stay. Thank you very much once again for staying with us during your last trip to Malta and for taking the time to give us back your general appreciation of it. You can already be ensured that we are looking forward to welcome you back soon. Until we do have this opportunity, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Pio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 6 notti a dicembre 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 11 gen 2020
Dear Pio, Thank you very much for your last stay within our property and for taking a minute to leave us and the other travelers some precious and sincere feedback. As a Hilton property, our guest experience is the purpose of our jobs and that is why these details shared with us are so appreciated and important. We are delighted to see we managed to reach your expectations and that you were absolutely satisfied with this stay. Thank you very much once again for staying with us during your last trip to Malta and for taking the time to give us back your general appreciation of it. You can already be ensured that we are looking forward to welcome you back soon. Until we do have this opportunity, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Eugenio

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a dicembre 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 11 gen 2020
Dear Eugenio, Thank you so much for choosing Hilton while visiting the Malta and for taking a minute to share some details regarding this recent stay. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. It is a real pleasure to see your last stay has been up to your expectations and that you are satisfied about it. Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. We do hope to welcome you back in the nearest future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto perfetto
Ci siamo trovati molto bene nel Hilton, noi adulti e anche i ragazzi! torniamo presto!
Soggiorno di 4 notti a novembre 2019
Risposta di Maxime Escudero, il giorno 9 dic 2019
Dear Michael, On the behalf of the entire team member of Hilton Malta, I would like to thank you for your last stay within our property and for taking a minute to leave us and the other travellers some precious and sincere feedback. Indeed, since your satisfaction is our main priority, these feedback are always appreciated and truly important for us in order to improve the quality of the services provided. It is always a pleasure for all the team members and I to see that our commitment managed to make you have a very good experience and that you are recommending us so strongly One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti a novembre 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 9 dic 2019
Dear Anonymous, The entire team member and I would like to thank you for choosing our property for your recent visit on the Maltese Islands and for taking a moment to share with us and the other travellers some sincere feedback. These feedback are always appreciated as they permit us to improve the quality of the services provided by our team members. I am delighted to see you enjoyed your overall experience and that you are recommending us so strongly. Once again, we would like to thank you for visiting the Hilton Malta and for recommending us so strongly. You can already be ensured that everyone here is already looking forward to welcome you back. Until then and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

G.Carlo, Lecco

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Molto bella luminosa, ampia scelta di tutto, camere ampie con terrazzo
Soggiorno di 3 notti a novembre 2019
Risposta di Maxime Escudero, il giorno 9 dic 2019
Dear G.Carlo, The entire management and I would like to thank you for staying at Hilton Malta during your last visit on the island and for taking a moment to share some details about it. Since you are the purpose of our job, these details shared are truly appreciated and important to us to improve. The entire team is truly pleased that their hard work has been appreciated and that your stay has been a successful experience. Let me thank you one more time for choosing to stay within our property and for your sincere feedback. You can already be ensured that all the team members and I are already looking forward to welcome you back at Hilton Malta. Until then, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta ***

6/10 Soddisfacente

Vito

Viaggio di lavoro
Mi è piaciuto: Pulizia
ottima struttura, personale non adeguato
poca attenzione da parte del personale. In particolare al check in e check out totale indifferenza. Alle 10 di sera già il bar inizia a chiudere ed il personale è tutto impegnato alla chiusura, come fosse un impiego statale dove tutti lavorano solo per lo stipendio ma senza passione per il lavoro. E questo in un hotel così importante non deve succedere. Spero di avervi aiutato
Soggiorno di 1 notte a novembre 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 9 dic 2019
Dear Vito, Thank you so much for your last stay within the Hilton Malta and for taking a moment to give us and the other travellers some precious details. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. I am sorry to hear that your experience was not up to your liking, especially due to our team members which I apologise for. Let me apologize one more time for this last stay not being up to your satisfaction. The entire management of Hilton Malta sincerely hope to have another opportunity to welcome you back within our property. Until then and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager. Hilton Malta *****

10/10 Eccellente

Expedia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A nome di tutto il gruppo ringrazio Hotel.com Per il servizio eccellente nel gestire la mia prenotazione Disponibile sempre al telefono Hanno risolto in modo molto celere il piccolo inconveniente ... Grazie siamo liste di essere vostri clienti
Soggiorno di 2 notti a ottobre 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 8 notti ad agosto 2019
Risposta di Amit , il giorno 27 set 2019
Dear guest, Thank you first for choosing our property for your recent visit on the Maltese Islands and for taking a moment to share with the entire Management your sincere feedback. I am sorry to read that we have fallen short of your expectations and as always, these details are always appreciated as they permit us to improve the quality of the services provided by our team members. In light of your review we kindly extend that you can elaborate further about the issues you experienced during your stay with us as you have indicated in your response. Rest assured that we are committed to ensure memorable experiences and provide excellent guest service to all of our guests. I therefore extend our apologies and hope to hear from your shortly. We hope to have another one chance to make you feel very warmly welcome and to deliver you an outstanding service. Thanking you again for the stay and for the utmost loyalty to the brand. Amit B. Duty Manager Hilton Malta

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo hotel
L'Hilton non delude: ampi spazi, tre piscine, lettini sempre disponibili, accesso al mare. Colazione perfetta, camera grande. Unico neo per chi scegliesse di cenare in hotel la sera, piatti e vivande non sempre all'altezza e piuttosto cari. Anche se situato nel quartiere della movida occupa un lato della costa silenzioso, tranquillo, rilassante.
Soggiorno di 7 notti ad agosto 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 5 set 2019
Dear Anonymous, The entire management and I would like to thank you for visiting Hilton Malta and for taking a minute to leave us and the other travellers some details about this last visit. Since the purpose of our hard work is to ensure our guest a memorable experience, these details are always appreciated as they permit us to improve the quality of the services provided. The entire Management is delighted to hear your experience reached your expectation, and especially with the facilities of the property but also to the location, in the middle of St Julian and next to the Portomaso Marina. Kindly be ensured that we are already waiting to welcome you back within our property in a not too distant future. While thanking you again for this last stay and for your sincere feedback, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Moira

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Impeccabile
Soggiorno perfetto, anzi meglio delle aspettative. Ecco le cose che io e la mia famiglia abbiamo apprezzato: colazione ottima, vicinanza ai migliori ristoranti e al centro mondano di San Julian, accesso diretto al mare, parcheggio comodo, palestra attrezzata, tavolo da Ping pong, sauna e bagno turco, pulizia e cura dei particolari, gentilezza del personale.
Soggiorno di 4 notti ad agosto 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 5 set 2019
Dear Moira, The entire team members and I would like to thank you for staying at Hilton Malta during your last visit on the island and for taking a moment to share some details about it. Since you are the purpose of our job, these details shared are truly appreciated and important to us to improve. It is a real joy for all of us to hear your experience has been up to your expectations and that you are recommending us so highly. One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 10 notti ad agosto 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 5 set 2019
Dear Anonymous, The entire management and I would like to thank you for visiting Hilton Malta and for taking on your free time to give us and the other travelers some details about this visit. Since the purpose of our hard work is to ensure our guest a memorable experience, these details are always appreciated as they permit us to improve the quality of the services provided. The entire Management of Hilton Malta is delighted to hear you enjoyed your overall stay within our property, despite we noticed you were not 100% satisfied with is it. Should you wish to share with us the points where we did not reach your expectation, you can feel free to contact me back. Once again, we do apologize for this last experience not being up to your expectation, hoping you will consider staying with us in the future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Le camere molto elegante,il servizio ottimo,la posizione ottima per spostarsi ,tutto eccellente lo consiglio
Soggiorno di 2 notti ad agosto 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 5 set 2019
Dear Anonymous, Thank you very much for choosing to stay at Hilton while visiting the Maltese Island and for taking the time to share with us and the other travelers some precious feedback. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. It is always so nice for all the team members and I to hear that our work permitted you to have a memorable experience and that you are recommending us. Once again, I wanted to thank you on the behalf of everyone here for your last stay with us but also for the time you took to give us your general feeling about this last experience. We do hope to welcome you back in the nearest future. Until then, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a luglio 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 3 ago 2019
Dear Anonymous, On the behalf of the entire team member of Hilton Malta, I would like to thank you for choosing to stay at Hilton while visiting the Maltese Island and for taking the time to share with us and the other travellers some precious feedback. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. All the team of Hilton Malta is absolutely delighted to see your experience has been a real success and that you enjoyed it so much. Thank you very much once again for staying with us during your last trip to Malta and for taking the time to give us back your general appreciation of it. You can already be ensured that we are looking forward to welcome you back soon. Until we do have this opportunity, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Posizione e giardino. Piscina e stanza sul giardino
Soggiorno di 4 notti a giugno 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 16 lug 2019
Dear Anonymous, The entire management and I would like to thank you for your last stay within the Hilton Malta and for taking a moment to give us and the other travelers some precious details. Indeed, since your satisfaction is our priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. It is always a pleasure for all the team members and I to see that our commitment managed to make you have a very good experience and that you are recommending us so strongly Once again, we would like to thank you for visiting the Hilton Malta and for recommending us so strongly. You can already be ensured that everyone here is already looking forward to welcome you back. Until then and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Tutto bello reception preparati camere comodissimi e spaziosi pulizia impeccabile colazione ottima
Soggiorno di 1 notte a maggio 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 5 lug 2019
Dear Anonymous, Let me start by thanking you for your last experience within our property but also for taking a minute to share with us and the other travelers some feedback. Since the purpose of our hard work is to ensure our guest a memorable experience, these details are always appreciated as they permit us to improve the quality of the services provided. We are truly happy to read your feedback, as we noticed that your experience within the Hilton has been enjoyable and that you are recommending us so highly. Let me thank you one more time for choosing to stay within our property and for your sincere feedback. You can already be ensured that all the team members and I are already looking forward to welcome you back at Hilton Malta. Until then, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Tutto perfetto x i servizi.un problema solo le camere con il pavimento appiccicoso
Soggiorno di 3 notti a maggio 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 5 lug 2019
Dear Anonymous, Let me start by thanking you for your last experience within our property but also for taking a minute to share with us and the other travelers some feedback. Since the purpose of our hard work is to ensure our guest a memorable experience, these details are always appreciated as they permit us to improve the quality of the services provided. We are truly happy to read your feedback, as we noticed that your experience within the Hilton has been enjoyable and that you are recommending us so highly. Let me thank you one more time for choosing to stay within our property and for your sincere feedback. You can already be ensured that all the team members and I are already looking forward to welcome you back at Hilton Malta. Until then, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto ben organizzato personale disponibile stanze pulite e ordinate
Soggiorno di 5 notti ad aprile 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 29 apr 2019
Dear Anonymous, The entire team members and I would like to thank you for this last experience within our property and for taking the time to leave us and the other travellers some sincere feedback. Since our team members role is to make you have a memorable stay, this details about your experience are truly appreciated and important to improve. That is why it is a real pleasure for us to hear you enjoyed your overall experience within our property and that you are recommending us so highly. The entire Management of Hilton Malta would like to thank you once again for this last stay and for recommending us to all the other travellers so highly. We do hope to have soon the opportunity to welcome you back. Until we do have this opportunity, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad aprile 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 11 apr 2019
Dear Anonymous, The entire team member and I would like to thank you your last stay within our property and for taking a minute to leave the us and the other travellers some precious and sincere feedback. Indeed, since your satisfaction is our main priority, these feedback are always appreciated and truly important for us in order to improve the quality of the services provided. We are truly pleased as after have red your feedback, we noticed that your experience within the Hilton has been enjoyable and that you are recommending us so highly. Kindly be ensured that we are already waiting to welcome you back within our property in a not too distant future. While thanking you again for this last stay and for your sincere feedback, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

8/10 Buono

fernando

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Vacanza riposante
Hotel fantastico
Soggiorno di 2 notti a marzo 2019
Risposta di A, il giorno 4 apr 2019
Dear Fernando, Thank you so much for choosing Hilton while visiting the Maltese Islands and for taking some of your free time to share some important details regarding this recent stay. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. It is always a pleasure for all the team members and I to see that our commitment managed to deliver an excellent experience and that you are recommending us so strongly. One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved ones all the best. Sincerely, Amit Bali Duty Manager Hilton Malta*****

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Struttura elegante con una spettacolare vista mare. Personale molto gentile e disponibile. Cibo discreto.
Soggiorno di 4 notti a gennaio 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 16 feb 2019
Dear Anonymous, The entire team members and I would like to thank you for this last experience within our property and for taking the time to leave us and the other travellers some sincere feedback. Since our team members role is to make you have a memorable stay, this details about your experience are truly appreciated and important to improve. Everyone here is totally delighted to see you enjoyed this last stay and that your experience reached your expectations. Kindly be ensured that we are already waiting to welcome you back within our property in a not too distant future. While thanking you again for this last stay and for your sincere feedback, we wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2019
Risposta di Maxime Escudero - Duty Manager, il giorno 16 feb 2019
Dear Anonymous, Thank you so much for choosing Hilton while visiting the Malta and for taking a minute to share some details regarding this recent stay. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. We are so pleased to see your last experience has reached your expectations and that you are recommending us so highly. One last time, we would like to thank you very much to have stayed at Hilton Malta during your last visit on the island and for taking the time to share your experience. The entire Management is already looking forward to the next occasion to welcome you back. Until we do have this opportunity, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Monica, Firenze

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ambiente elegante ed accofliente. Personale disponibile ed.attento.
Soggiorno di 4 notti a dicembre 2018
Risposta di Maxime Escudero - Duty Manager, il giorno 16 feb 2019
Dear Monica, Thank you very much for visiting Hilton Malta and for taking on your free time to give us and the other travellers some details about this visit. Since the purpose of our hard work is to ensure our guest a memorable experience, these details are always appreciated as they permit us to improve the quality of the services provided. That is why it is a real joy for us to hear you enjoyed your overall experience within our property and that you are recommending us so strongly. Thank you very much once again for staying with us during your last trip to Malta and for taking the time to give us back your general appreciation of it. You can already be ensured that we are looking forward to welcome you back soon. Until we do have this opportunity, and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo location oltre tutto Personale gentile Bellissima vista e balcone
Soggiorno di 2 notti a dicembre 2018
Risposta di Maxime Escudero - Duty Manager, il giorno 17 feb 2019
Dear Anonymous, Thank you so much for choosing Hilton while visiting the Malta and for taking a minute to share some details regarding this recent stay. Indeed, since your satisfaction is our main priority, these details are always appreciated and truly important for us in order to improve the quality of the services provided. It is a real pleasure for all of us to hear you had such a great experience within the Hilton Malta, thanks to our team member who made your stay better with their kindness and helpfulness. Once again, we would like to thank you for visiting the Hilton Malta and for recommending us so strongly. You can already be ensured that everyone here is already looking forward to welcome you back. Until then and on the behalf of everyone here, I wish you and your beloved all the best. Sincerely, Maxime Escudero - Duty Manager Hilton Malta *****

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a ottobre 2018

10/10 Eccellente

Yuliya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a settembre 2018

10/10 Eccellente

Fabio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno Hilton Malta 10-16 settembre 2018
Soggiorno fantastico, hotel splendido, pulito, confortevole, personale educato e professionale, attenti alle esigenze delle famiglie con bambini piccoli, contesto elegantissimo, posizione ottima per visitare San Julian. Pienamente soddisfatti di aver soggiornato presso questo hotel. Hilton Malta : classe e qualità. Fabio.
Soggiorno di 6 notti a settembre 2018