Thank you for your feedback.

Your receipt must be requested through Expedia directly. Many Thanks,

Dr. Sheffali, I am so very sorry to hear of your experience at out hotel. Please know this is not the experience we will like to give you. I have passed this information on to our team to take action immediately. Many thanks for your feedback.

Thank you for your very kind words.

Stacy - I'm delighted to hear that you had such a wonderful experience at our restaurant and property! It's fantastic to know that you enjoyed our food, drinks, and the complimentary gelato for your kids. Thank you for recognizing our friendly staff and clean, comfortable accommodations. We're also pleased that our valet service met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back the next time you're in St. Louis for any occasion. Thank you for taking the time to share your positive experience!

Thx

Thank you for choosing to stay with us again and for taking the time to share your feedback. We're thrilled to hear that our staff's friendly demeanor and the convenient location added to your positive experience, especially while attending the KISS concert.We appreciate your constructive comments as well. We understand that bed comfort is a personal preference, and we're sorry to hear that our beds were not to your liking. Your suggestion about having a market for snacks and beverages is a great one, especially for guests returning from late events. We'll definitely take this into consideration for future improvements.

Thank you so very much for your compliments to our team. WE will ensure to pass them along

Thank you for your feedback

Thx for your feedback.

Thanks for your feedback.

Thanks for your feedback.

Thank you for your feedback.

Thank you for this suggestion. It will be parsed through the proper channels for consideration

Thanks for your feedback

Thanks for your feedback

Thanks for the tip to our guests.

Hello Jeanine, we appreciate your feedback. We look forward to having you again.

We appreciate your rating, Daisy. Please come visit us again soon.

Hello David,We appreciate that endorsement. We will be happy to have you back the next time you visit St. Louis.

Hello Jerry,Thank you for your review. We are happy to hear that you enjoyed your stay, the accolades will be passed along.

Hello Mike, thank you for your review. I apologize that you had to deal with our air conditioning challenges. We have our maintenance team handling it with extreme urgency. The negative aspects of your stay, especially the long check-in time, are being directly addressed and you should expect to see them rectified if you choose to stay with us again. We do have a list of the closest restaurants to our property at the desk, again I apologize for that information not being shared. Please try us again.

Thank you for your feedback.

Hello Jessica,We appreciate your feedback and will be happy to host you and your party again.

We appreciate the feedback. We will do more to communicate the parking situation here at the property.

We appreciate the feedback. We will keep it up in the future.

Thank you so much for your review!

Thank you very much for your review. We have addressed your comments internally and will be sure to make that experience better moving forward.

We appreciate the feedback, see you next time!

We appreciate your feedback. Please let the staff know your preferences before being checked in a room and we will make sure your stay is as comfortable as possible.