Thank you for taking the time to tell us about your experience at the Red Roof Inn St Louis - Florissant, Marsha. I am sorry that your experience did not meet your expectations. You stated that the listed pest and the dirty blanket, along with the other highlighted issues hindered your stay. Any issue related to pest alerts is quickly addressed through the Pest Control company that we work with, as is standard in the industry. In an effort to rectify these in a timely manner, I have shared your comments with the property.Thanks to your feedback, Red Roof can work towards making the necessary changes. It would be our pleasure to provide you with better stays at any of our locations.Very truly yours,Red Roof Management

Dear Haley, Thank you for taking the time to tell us about your experience at the RED ROOF INN ST LOUIS - FLORISSANT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you described with the staff, the encounter you described with the staff, the possible mold you highlighted along with the other concerns mentioned. I will be sharing your feedback with upper management to ensure your satisfaction. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Thank you for taking a moment to leave a review, Lanette. The staff and I at the RED ROOF INN ST LOUIS - FLORISSANT were disappointed to see your 1/5 score following your stay. You indicated that you were charged and not allowed to stay at our hotel due to the situation regarding the ID. I am sorry for any inconvenience caused. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management

Hello Amanda, Thank you for taking a moment to complete our survey. At the Red Roof Inn St Louis - Florissant we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Louis - Florissant and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Mike,Your review of the Red Roof Inn St Louis - Florissant was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 1/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,Red Roof Management

Hello Arlene, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ST LOUIS - FLORISSANT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Donna. The staff and I at the RED ROOF INN ST LOUIS - FLORISSANT were disappointed to see your 1/5 score following your stay. The issue you mentioned regarding your reservation is truly disheartening to hear. Nevertheless, it's good to hear our staff was very nice and pleasant.Please know that we value you as our guest and appreciate your feedback. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management

Dear Tamera, We are sorry to hear about your recent experience at the RED ROOF INN ST LOUIS - FLORISSANT. We strive to provide guests with all the comforts of home, so it saddens us to learn that your stay was hindered due to multiple encounters with pests, the foul odor, and the other highlighted concerns. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take these claims very serious and have forwarded your feedback to management. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Red Roof Management

Hello Steven, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ST LOUIS - FLORISSANT and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you for sharing your 4/5 rating with us, Sha. Our staff at the Red Roof Inn St Louis - Florissant was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,Red Roof Management

Dear Pamela,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ST LOUIS - FLORISSANT. It's saddening to hear that your experience didn't meet your expectations. Please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We would love to have another chance to provide you with a better experience the next time you re in town.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thanks for sharing your feedback with us, Erin. The team at our Red Roof Inn St Louis - Florissant was saddened to see that we failed to provide you with a satisfactory stay. You stated that the poor cleanliness hindered your stay. As such, your feedback may be taken into account as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future.Best wishes,XaoRed Roof ManagementRediResponse Specialist

Thank you, Lea, for taking the time to tell us about your stay at the Red Roof Inn St Louis - Florissant. I am disappointed that the staff were very unhelpful and all the other concerns that dampened your visit. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof goal is to provide a clean, comfortable and value- based stay for all our guests, it seems we have fell short with you, so your comments will be reviewed by staff, in an effort to ensure your experience is not repeated in the future. Nevertheless, feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hi Sha!Thank you for your recent review of your stay. I sincerely apologize that our smoking room didn't meet your expectations. Feedback from our Red Roof guests are always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn St Louis - Florissant. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Our Valued Guest!Thank you for taking the time to write a review of your stay. It upsets me to hear that the toilet constantly ran and the water wasn’t really hot. I am sorry for any inconvenience this may caused. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I am sharing your feedback with management in an effort to ensure that this matter is addressed. I really appreciate you bringing this to our attention.Thank you for choosing Red Roof Inn St Louis - Florissant. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Sha,Thank you for your honest feedback following your stay at Red Roof Inn St Louis - Florissant. I was disheartened to read that your stay was terrible, the sheets were not changed and also insects. Please accept our apologies. It is important to know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be and address the other concerns mentioned. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for rating your recent stay at Red Roof Inn St Louis - Florissant, Ahmard. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Tevin,I appreciate you sharing your feedback following your stay at the RED ROOF INN ST LOUIS - FLORISSANT. We are happy to know that you were pleased with the service provided, I was saddened to read that your stay fell short of your expectations due to the insects you reported, issue with the shower and the other issues you had. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, Chakennan. The staff and I at the Red Roof Inn St Louis - Florissant were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Allen,Thank you for taking the time to tell us about your experience at the RED ROOF INN ST LOUIS - FLORISSANT. We appreciate your 4/5 score following your stay. Please accept our sincerest apologies for not having a convenient bathtub. Red Roof does value your business and will take your comments into consideration. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Recordo Rediresponse Specialist

Hello Frederick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS - FLORISSANT and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Ronald, We at the RED ROOF INN ST LOUIS - FLORISSANT appreciate your scoring of 6/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Hello Taylor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS -FLORISSANT and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Dear Marjorie,Thank you for taking the time to tell us about your experience at the RED ROOF INN ST LOUIS - FLORISSANT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the situation you mentioned regarding the wall, and the bed not being to your liking. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria RediResponse Specialist

Dear James,Thank you for the feedback about your recent stay at the Red Roof Inn St Louis - Florissant. We are sorry you had a less than satisfactory experience because we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding the location being unfit and unsanitary. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

Dear Arthur,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ST LOUIS - FLORISSANT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the of the property. We will take your comments into consideration to make changes to improve our customer experience. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Dannielle Red Roof Management

Dear Andre,I appreciate your feedback following your recent visit at the Red Roof Inn St Louis - Florissant. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,LintonRediresponse Specialist

Dear Lisa,We are sorry to hear your recent experience at the Red Roof Inn St Louis - Florissant did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,LintonRediresponse Specialist

Dear Cheridan, We at the RED ROOF INN ST LOUIS - FLORISSANT are saddened by your scoring of 2/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Dear Aiyanna,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn St Louis - Florissant and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRediresponse Specialist

Dear Jessica,Thank you for telling us about your recent visit at the Red Roof Inn St Louis - Florissant. Please allow me to extend my sincerest apologies for the situation with the walls, the possible stain beds and the other downsides mentioned. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,LintonRediresponse Specialist

Hello Roger,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn St Louis - Florissant. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with holes in the wall, the upkeep of the room and the other highlighted concerns that hindered your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your stay was hindered due to the highlighted concerns.I have shared your feedback with management to ensure that your concerns are addressed. We will take your comments into consideration to make changes to improve our customer experience. Thank you again and we wish you all the best in your future travels. Sincerely,TiannaRediResponse Specialist

Dear Bryan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ST LOUIS - FLORISSANT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the general accommodation and its cleanliness. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Jessica,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ST LOUIS - FLORISSANT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with what you described as the property being in a questionable location in addition to other issues. We will take your comments into consideration to make changes to improve our customer experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Antonio,Red Roof Management

Hello Alphonsine,Thank you for taking the time to tell us about your experience at the Red Roof Inn St Louis - Florissant. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. You indicated that our rooms need remodeling and that the cleanliness of the room did not meet your expectations. Your feedback is greatly appreciated, so your comments will be shared with upper management in an effort to have that room inspected. Thank you again for your feedback and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,TiannaRediResponse Specialist

Hello Lashonda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS - FLORISSANT and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OliviaRediResponse Specialist

Hello Jimmy,Thank you for sharing your feedback following your recent experience at the Red Roof Inn St Louis - Florissant. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. You indicated that the condition of comforter described, the unclean room mentioned and the other hinderances listed, resulted in your stay being less than ideal. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Best regards,LintonRediresponse Specialist

Hello Mark,Thank you for telling us about your recent experience at the Red Roof Inn St Louis - Florissant. It's disheartening to read that the cleanliness of your room and comfortability of your beds did not aligned with your preferences. I do apologize for the inconvenience caused. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I wish you all the best in your future travels.Regards,LintonRediresponse Specialist

Hello Demetrius, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS - FLORISSANT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Hello Larry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ST LOUIS - FLORISSANT and I are truly sadden by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Dear Annie,Thank you for sharing your experience following your recent stay at the RED ROOF INN ST LOUIS - FLORISSANT. The uncleanliness concern you highlighted regarding your room is truly disheartening. Please know we make an effort to thoroughly clean and inspect our rooms, so we are thankful for your feedback. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Regards,LintonRediresponse Specialist

Dear Paul,Thank you for taking the time to tell us about your experience at the RED ROOF INN ST LOUIS - FLORISSANT. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the room. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left with you.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OshaneRediResponse Specialist

Dear Leslie,Thank you for taking the time to tell us about your experience at the Red Roof Inn St Louis - Florissant. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score. In order to understand what prompted your 2/10 score, please consider adding comments to your review in the future, to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRediResponse Specialist

Thank you for taking a moment to complete our survey, Mickey. The staff at the Red Roof Inn St Louis - Florissant and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist