“My stay at Windward Passage Hotel was extremely disappointing and unacceptable. I am requesting a significant partial refund because the condition of the hotel and lack of service did not match what I paid for.
During my 5-day stay (August 28-September 2nd), I had to change rooms THREE times, which was extremely inconvenient. I also experienced lack of cleanliness through out all of the rooms I was switched to. Photos are attached showing a dirty remote, a moldy/nasty electrical outlet, a dirty...
“The atmosphere was perfect. Quiet and intimate. The view was amazing. The staff was helpful and polite. The breakfast was fast and delicious. The room and pool was clean. Free parking, and friendly kitties. Wish we stayed longer. Would highly recommend!”
“We really enjoyed our stay at this hotel! The room was very clean, the beds were comfortable, and the gym was super well-equipped. The breakfast, which was included with our stay, was also very good.
The staff was incredibly helpful and attentive throughout our visit. The front desk even called a taxi for us, which was very convenient and greatly appreciated.
Overall, we had a wonderful experience and would definitely stay here again. Highly recommended!”
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