Hotel a Stainton e Thornton

“Waitress staff very pleasant and helpful. Room very dated bathroom not suitable for a family room. Lacks professional approach”

“The hotel was very clean, and staff were helpful. The downside for me was the breakfast, but maybe personal preference. No cold juices or fresh water. No healthy alternative”

“Lovely and peaceful”

“the accomodation is so siutable. perfect location and polite staff. I will always stay there when I'm in Middlesbrough.”

“We opted not to stay. When parking in the car park we noticed that houses surrounding the property had been boarded up and had some graffiti and the pub property was surrounded by barbed wire fencing. I understand from the hotel staff that they have had a problem with cars being broken into overnight and were introducing security patrols with dogs to help minimise issues with cars. Not a great start. Our allocated room was on the ground floor and had a security door that the lock had been...

“I loved the room every thing we needed, if we stayed longer we would of made more of the kitchen. At least if we stayed again we know what to take, it was a mini apartment with a well equipped kitchen .It has good staff and parking on site lovely breakfast.”

“The staff was polite and was very helpful and even upgraded us and be very happy to share with friends and family and will be gladly to come back and stay”

“Great place with great facilities”

“Helpful Not too far from town and shops”

“Fabulous staff, beautiful food, fantastic room. Top notch in every way! Can't wait to return ❤️”

“Everything is great, you even have tea, coffee , hot chocolate , milk, sugar and chocolates on the pillows. Very professional in every way and so helpful and thoughtful”

“Stayed for one night for work. The general hotel is nice as was the breakfast and the gym facilities. Staff were helpful at check in and out. The rooms are very dated and in desperate need of a refresh. I over looked the middle of the hotel so it was noisy at night. Has a lot of potential with a bit of a refresh.”

“We had a lovely stay at the Cross Keys Hotel. The highlight of our visit was undoubtedly the staff, who were incredibly friendly, welcoming and genuinely kind throughout our stay. They made us feel at home from the moment we arrived and were always happy to help with anything we needed. Our room was comfortable and provided everything we needed for a relaxing stay. There were a few areas that could be improved, however. The room wasn’t quite as clean as it could have been, it would have...

“Good food and excellent service.”

“Shocking, even at the price point of £40:00. No matching bedding, toilet ran all Night. The System continued fill with water. The furniture was way passed its sell by date, two of the drawers had NO BOTTOM to them. The pillows were very thin, I have thicker pillow protectors at home. The best thing was it was 4 minutes walk to the train station to get away and back to LONDON. Oh and did I mention the pigeons in the hotel loft space. Sorry to say I would not stay there again.”

“We had a wonderful stay here and would absolutely recommend it to others! The hosts were incredibly kind, helpful, and responsive throughout our trip. They communicated very promptly over messages and calls, and gave us clear information about parking, amenities, and check-in/check-out which made everything stress-free from the start. The room itself was exquisite — spotlessly clean, beautifully laid out, and thoughtfully designed. We especially loved the warm, low lighting which made the space...