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Recensioni per Golden Nugget Hotel & Casino Lake Tahoe

3.5 out of 5
Golden Nugget Hotel & Casino Lake Tahoe
50 Highway 50, Stateline, NV

Recensioni

6,6
Valutazione di 10 - Eccellente. 368 su 1228 recensioni" "
Valutazione di 8 - Buono. 210 su 1228 recensioni" "
Valutazione di 6 - Soddisfacente. 228 su 1228 recensioni" "
Valutazione di 4 - Scarso. 213 su 1228 recensioni" "
Valutazione di 2 - Terribile. 209 su 1228 recensioni" "

7,0/10

Pulizia

7,2/10

Personale e servizio

6,2/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Ryan and Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The rooms are very nice and modern, and the staff is awesome.
Soggiorno di 1 notte a maggio 2024

4/10 Scarso

hortencio

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Did not realize it was somewhat run down. Mattress were extremely soft to the point that you sunk in them. AC quit working or may have programmed to heat at night, luckily I was able to open window at night.
Soggiorno di 2 notti a maggio 2024
Risposta di Guest Services, il giorno 15 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Terribile

Aseret

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The air conditioning did not work. We were hot all night. The AC unit was blowing hot air. The receptionist where we check in said they were currently working on getting this fixed so all she could do is giving me her manager’s business card so we can reach out to her. It was suppose to be a night to relax but instead we didn’t get any sleep because the room was 80 degrees it was so hot we couldn’t catch our sleep. Really bad experience for the price of each room.
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 13 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Hugo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All good
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 13 mag 2024
Thank you for staying with us. We appreciate your feedback!!!

2/10 Terribile

Isabella

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 13 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Terribile

Aditya

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
So my roommates and I had booked a room for our stay at Golden Nugget. We reached the hotel at 3am and they did not allow us to stay as they said that the room has been forfeited. The person behind the counter was very rude and called the security for no reason. They kicked us out of the hotel and we had no where to stay. It was really a bad experience, I do not recommend anyone to stay in this hotel. I am really disappointed.
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 12 mag 2024
We apologize for any inconvenience this may have caused. We are taking this very seriously and are looking into it. We hope that you will change your mind and visit us in the near future. We highly appreciate your feedback!!!

8/10 Buono

Caitlyn

Viaggio con la famiglia
Mi è piaciuto: Servizi
Overall good experience. Gambling is not very good. Needs to be remodeled (in the process as of 05/2024) Smoking is allowed in the building which makes the experience less fun. Staff is nice but not overly friendly.
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 11 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Scarso

Victor

Viaggio di coppia
The rooms are very stuffy and the bathrooms need a lot of help it feels like your taking a shower in a construction site
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 10 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Nosforato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is perfect walking distance to entertainment in town. I dislike that there not a place for breakfast before 8am
Soggiorno di 1 notte a maggio 2024
Risposta di Golden Nugget , il giorno 10 mag 2024
Thank you for feedback! We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 Eccellente

Nathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Great value
Soggiorno di 1 notte a maggio 2024
Risposta di Golden Nugget , il giorno 10 mag 2024
Thank you for feedback!Glad you had great stay!

2/10 Terribile

Sharon

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There was no heat or hot water! Desk asked if I let the water run for 15 min to get hot water!!! Seriously!!?? They gave me another room. Then they charge $20 per day for parking!!! I’m staying there, eating there, gambling there, and they charge to park my car!!! Insane! Terrible experience!!!
Soggiorno di 2 notti a maggio 2024
Risposta di Guest Services, il giorno 10 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Soddisfacente

Darlene, Oakland

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Golden Nugget , il giorno 10 mag 2024
We apologize for the inconvenience and hope you will change your mind and visit us again. Please let us know if there is anything we can do to assist further- we are always here to assist where we can!

10/10 Eccellente

subramanyam

Mi è piaciuto: Condizioni e dotazioni della struttura
Quite good for the price
Soggiorno di 1 notte a maggio 2024
Risposta di Golden Nugget , il giorno 9 mag 2024
Thank you for your feedback.

8/10 Buono

Michael

Viaggio di gruppo
Mi è piaciuto: Pulizia e servizi
Great price for the stay. Not enough food options
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 8 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Randy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent! My Room was super clean and nice!
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 8 mag 2024
Thank you for staying with us. We appreciate your feedback!!

6/10 Soddisfacente

Anton

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
1. Towels and parking and breakfast are not included in the room price. Even the most modest hotels provide free breakfast, but not yours. 2. The flooring in the room stinks of urine. We ventilated the room and then couldn’t warm it up. Over the course of the entire evening, the heater was only able to heat the room to 65 degrees. I had to sleep in socks. 3. The water in the shower is cold, then barely warm. We let the water run for an hour, but the warm water never came out. For 3 days we were not able to take a shower. 4. The snow between the hotel and the parking lot has not been removed. Arriving people are forced to get out of the car directly into a puddle of water and snow.
Soggiorno di 2 notti a maggio 2024
Risposta di Guest Services, il giorno 8 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

ALICIA, FRESNO

Mi è piaciuto: Pulizia e personale e servizio
Good location
Soggiorno di 2 notti a maggio 2024
Risposta di Guest Services, il giorno 7 mag 2024
Thank you for staying with us. We appreciate your feedback!!

4/10 Scarso

Walter

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Room could not produce heat for we older folks. Addition of a large number of young adults and associated noise. Room keys would not work and couldn't be fixed after two trips up to the assigned floor = room moved.
Soggiorno di 2 notti a maggio 2024
Risposta di Guest Services, il giorno 8 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Buono

Tim

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Heat not really working, so room temp was cold
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 6 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Makini

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Our room neighbors were very noisy so I called the front desk to request a move. LeeAnn, Valerie and Ann were fantastic. They moved us to a nice room without hesitation and we were able to enjoy our 37th wedding anniversary in peace.
Soggiorno di 2 notti a maggio 2024
Risposta di Guest Services, il giorno 6 mag 2024
Thank you for staying with us. We appreciate your feedback!!! Also, the issues are being addressed

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was fine however Friday night several hundred young adults checked in and overwhelmed the hotel and from that night around 6pm until 3am they made a lot of loud noice in the hallway yelling and slamming doors.
Soggiorno di 2 notti a maggio 2024
Risposta di Guest Services, il giorno 5 mag 2024
Thank you for staying with us. Your concerns are being addressed and thank you for your feedback!!

8/10 Buono

Jonathan

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Pool closed in winter, and gym is a bit lacking; however, friendly staff really make up for a lot!
Soggiorno di 3 notti a marzo 2024
Risposta di Guest Services, il giorno 5 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Scarso

Valerie

Viaggio di coppia
Just very crowded check in conditions and no extra employees to help out Also the elevator to get to the room was extremely backed up with people. Not enough management of issues
Soggiorno di 1 notte a maggio 2024
Risposta di Guest Services, il giorno 4 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Soddisfacente

Rafael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Had trouble checking in to room digital key did not work
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 2 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Buono

Tiana

Viaggio di coppia
I liked how affordable it was but disliked that you had no control over the temperature in your room.
Soggiorno di 4 notti ad aprile 2024
Risposta di Anna Garcia , il giorno 2 mag 2024
We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and appreciate the feedback you shared with us. Check-in & check-out should be a swift and seamless process, and we will follow up regarding that shortfall. We have installed new Ice Machines throughout both hotel towers and any prior issues you experienced have been resolved . You will be pleased to know that we are undergoing a complete renovation of the property. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Buono

Jolina, Oakland

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Rooms do not come with a fridge, make sure to ask for one & they will bring it to your room.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Thank you for staying with us. We appreciate your feedback!!

4/10 Scarso

Amanda

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The rooms need to be updated but the temperature inside it was horrible. Our room was 81 and the air conditioning didn’t work. We had reservations for a weekend in June and sadly cancelled them and will be staying at another hotel.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Alejandrina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Su atención muy buena todo fue maravilloso en mi estadía en el hotel si regresaré y lo recomendaré seguro
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Eccellente

Geoff

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had a great time. Staff was friendly and room was clean
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Eccellente

jose

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice and clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 2 mag 2024
Thank you for staying with us. We appreciate the Feedback!!!

2/10 Terribile

Salvador

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was placed on a dog floor, in which the Front desk did not inform me. No wonder my room smelled like wet dog. Needless to say I did not spend another night. Will never go back.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Scarso

Brandon

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Im extremely happy and appreciative I was able to check in to my room at 11am. The concierge desk was extremely accommodating in that aspect, however, I paid extra for a room with a balcony a did not get a room with a balcony.
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Buono

Edvard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only thing to watch out is the AC/Heating system. They have an explanation for it under the thermostat but still… a bit inconvenient
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

6/10 Soddisfacente

Guilebaldo

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Staff friendly
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 29 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Construction blocking off the corridor from hotel elevators was a major inconvenience. We had to walk the parking lot across the driveway to get from parking to the hotel
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Buono

No name given

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 1 mag 2024
Thank you for staying with us. We appreciate your feedback!!

2/10 Terribile

Elijah

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff members were not helpful at all and was over charged on my one night stay. They located me on a dog floor on level 5 and there was flea infested on that floor. When I spoke to management they said they can’t refund me or move me floors because all rooms are taken. Terrible place to be at and terrible management
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Juan, Elk Grove

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I arrived early and was able to check in. The person was super nice and polite.
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 28 apr 2024
Thank you for staying with us. We appreciate your feedback!!

10/10 Eccellente

Tino

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 27 apr 2024
Thank you for staying with us. We appreciate your feedback!!

2/10 Terribile

David

Non mi è piaciuto: Pulizia
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services, il giorno 27 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Roman

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the Led Zepplin door on my Hotel room and lake view out my window
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 26 apr 2024
Thank you for staying with us. We appreciate your feedback!!!

4/10 Scarso

tim

Viaggio di coppia
Loved the bed, pillow top was great
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

2/10 Terribile

Juan Carlos

Viaggio di coppia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Dirty and careless and he wants to get paid for everything I was 3 days and in those three days they didn't go to clean the room or put clean towels or take out the trash
Soggiorno di 3 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

10/10 Eccellente

Cesar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 26 apr 2024
Thank you for staying with us. We appreciate your feedback!!

6/10 Soddisfacente

Lisa

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
I booked this because it was cheap and it was cheap for a reason. The rooms are outdated and the place needs a renovation, but it was clean. The bathtub had cracks in it, the non smoking room I got reeked of smoke, one of the bedside lamps was broken, and there was no fridge in the room. I called the front desk, but nobody answered. When I reported these issues, I was told they could send someone to bring a fridge to the room, so the fridge is on request. You get charged for parking and you get charged a resort fee. Overall, it’s usable, but not enjoyable. I’ll probably try something else next time.
Soggiorno di 2 notti ad aprile 2024
Risposta di Gold Nugget, il giorno 24 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

4/10 Scarso

Juvylyn

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Guest Services, il giorno 25 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Buono

Aurelia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Gold Nugget, il giorno 24 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Buono

Christina

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property exceeded our expectations. service was great. Amenities were top. We felt welcome and our needs were accommodated. Only thing was other guests were a bit noisy but that did not interrupt our restful stay at your property. We would come back.
Soggiorno di 1 notte ad aprile 2024
Risposta di Gold Nugget, il giorno 24 apr 2024
Thank you for your feedback. Hope to see you soon.Have a great day !

8/10 Buono

Lyle

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Room Heat/Cooling needs to be up graded Need more restaurant choices Other than these two items ...all good !
Soggiorno di 1 notte ad aprile 2024
Risposta di Gold Nugget, il giorno 24 apr 2024
Thank you for choosing to stay with us, as we know you could have chosen anywhere to stay. We are sorry to hear that we did not exceed your expectations during your visit. We are always looking for ways to improve and would appreciate your feedback. You will be pleased to know that we are undergoing a complete renovation of the property, including the hotel rooms and restrooms. With comfort and luxury in every detail, we are committed to delivering an unparalleled experience that exceeds your expectations for a truly indulgent stay. We hope you will visit us again!

8/10 Buono

Ruby

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ok
Soggiorno di 1 notte ad aprile 2024
Risposta di Guest Services, il giorno 22 apr 2024
We thank you for staying with us. We appreciate your feedback!