Dear Daniel, It is unfortunate to hear that your experience with us failed to meet your expectations. Our team is dedicated to positive change and will be sure to keep all of your feedback in mind as we continue to improve.

Thank you for taking the time to review our property. We are under going some upgrades and hope your next stay is satisfactory.

Dear Kathleen, While we're happy to hear that you enjoyed our comfortable accommodations, we apologize for any unwanted pests or concerns over the upkeep of the property. We'll have our pest control team come down to give your room the attention it deserves so that we can ensure this doesn't happen again. Thank you, and we wish you all the best going forward.

Dear Alison, I apologize the property was not up to par when you checked-inn. I will make sure to share these pictures with associates and the proper authorities to get these problems situated. I appreciate you taking your time to give us feed back and alert us of what needs to be taken care of.

We are glad you had pleasant stay Mr. Paul. Thank you for giving us an opportunity to accommodate you while visiting Statesboro!

I apologize but due to Covid-19, delievery shortages/delays have forced us to close our pool and breakfast. We appreciate your feedback. Feed back allows us to improve our customer service thus improving our customer satisfaction.

Thank you for taking a moment to share your thoughts with us. At this time, we are operating with limited amenities in order to maintain a safe and comfortable environment, and we apologize that we were unable to offer you breakfast. It is also regrettable that a member of our team was not available when you called for assistance. That is certainly not like us, and we will use your feedback to ensure we're always available for our guests and putting our best foot forward. Thanks again for voicing your concerns, and we wish you well in your future travels.

Thank you for taking the time to give us some feedback. We appreciate you booking our hotel; however, we apologize that we were not able to host you. Unfortunately, when booking through a third-party site, reservations do not always sync properly with our system. Should you be in the area again, we would be grateful for another chance to welcome you and demonstrate our true value.

Dear Cameron, Thank you for making us aware of your concerns. Please accept our apologies if we let you down on this occasion. Our staff follows strict protocols to ensure items left behind are safely stored and duly returned to guests. Rest assured that your feedback has been noted and shared with our housekeeping team. We can't change the past, but we hope you'll consider allowing us to make amends for this sometime in the future.

Thank you for choosing us to host your recent travels. We're disappointed to read that you didn't enjoy your stay and that you encountered an unpleasant odor in your room. Your comments have been shared with our housekeeping team to ensure they are promptly addressed. Also, we will be conducting a thorough investigation of our accommodations to confirm that we are pest-free. We appreciate your feedback, and we hope that your next trip goes more smoothly.

Our team thanks you for reaching out to share your experience. It is truly regrettable, however, that we failed to meet your needs in cleanliness and comfort, and we apologize for any issues you experienced with your tv. On a positive note, we're happy that our staff was of the utmost assistance in addressing some of your concerns. Your feedback will help us continually improve the guest experience, and we look forward to changing your perceptions on a future trip.

Dear Cara, We apologize if your visit to our hotel wasn't what you expected. Rest assured, we'll pass along your concerns to our maintenance team and pest control provider so we can ensure history doesn't repeat itself. We hope your next visit to Statesboro goes more smoothly.

Dear Thomas, We are distressed that your time with us did not meet your expectations. Our team will seize this opportunity to work together and make the positive changes that our guests deserve. Please, forgive us and allow us to make this up to you the next time you're in Statesboro.

Dear Michelle, Thank you for taking the time to provide us your feedback. Convenient and comfortable accommodations are what we always want to deliver to our guests, and your experience is disheartening to read. Please accept our apologies for falling short in some aspects of your stay, particularly in maintaining the cleanliness of your room and the possible pests you encountered that detracted from your sleep. We consider pests to be a serious concern, and we appreciate you bringing this to our attention so we could address it immediately. We know we can do better and would appreciate the chance to demonstrate it.