Piscina coperta

Recensioni per Baymont by Wyndham St. Joseph/Stevensville

2.5 out of 5
Baymont by Wyndham St. Joseph/Stevensville
2601 W Marquette Woods Rd, Stevensville, MI

Recensioni

6,6
Valutazione di 10 - Eccellente. 162 su 1000 recensioni" "
Valutazione di 8 - Buono. 281 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 268 su 1000 recensioni" "
Valutazione di 4 - Scarso. 179 su 1000 recensioni" "
Valutazione di 2 - Terribile. 110 su 1000 recensioni" "

6,6/10

Pulizia

7,2/10

Personale e servizio

6,4/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Craig

Mi è piaciuto: Pulizia e servizi
Nothing everything was fine
Soggiorno di 1 notte ad aprile 2024
Risposta di Manager, il giorno 1 mag 2024
Hello Craig,We appreciate your positive feedback on your recent stay with us. Please feel free to reach out if you have any further comments or suggestions. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 Eccellente

Donald

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dece
Soggiorno di 3 notti ad aprile 2024
Risposta di Manager, il giorno 9 apr 2024
Hello Donald,We appreciate you taking the time to share your feedback with us. For any further assistance or to discuss your experience in more detail, please reach out to our management team. Thank you for staying with us.

8/10 Buono

Aimee

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Rate rate was very affordable in the off season. Desk person was friendly, and accommodating since the online system has gotten some of the details of reservation incorrect. Breakfast was good, breakfast staff was very friendly and informative.
Soggiorno di 1 notte a marzo 2024
Risposta di Manager, il giorno 2 apr 2024
Hello Aimee,We appreciate your positive feedback on our affordable rates, friendly front desk staff, and breakfast experience. We strive to provide excellent service despite technical glitches. Your kind words about our breakfast staff will be shared with them as motivation. Thank you for choosing to stay with us.

2/10 Terribile

Heather

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There were used condoms in the night stand drawer that they refused to clean after asking multiple times to clean. Checking out, told manager again that it was still there and the head of the cleaning department stated that it was cleaned so had to take them both bake to the room to show them that it was still there. Staff is not properly trained, lots of OSHA violations, and the building is very run down and dirty. Also, was given blood stained sheets.
Soggiorno di 8 notti a febbraio 2024
Risposta di Manager, il giorno 14 feb 2024
Hello Heather, Thank you for sharing your experience with us. We take cleanliness and guest satisfaction seriously, and we apologize for any inconvenience you encountered. We encourage guests to report any issues immediately so that we can address them accordingly. Our team will review your feedback to ensure improvements are made. Please don't hesitate to reach out to our management team for further assistance.

10/10 Eccellente

Hoan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2024
Risposta di Manager, il giorno 23 gen 2024
Hello Hoan,We are thrilled to hear that you had a fantastic stay at our hotel! We appreciate you choosing us and would be delighted to welcome you back in the future. Please don't hesitate to reach out if there is anything we can assist you with.

8/10 Buono

Janice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Manager, il giorno 22 gen 2024
Hello Janice,Thank you for choosing to stay at our hotel. We are delighted to hear that you had a positive experience during your stay. Should you have any further comments or feedback, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

10/10 Eccellente

Micki

Soggiorno di 3 notti a gennaio 2024
Risposta di Manager, il giorno 20 gen 2024
Hello Micki,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us. If there is anything else we can assist you with, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

6/10 Soddisfacente

Rose

Soggiorno di 2 notti a dicembre 2023
Risposta di Manager, il giorno 23 gen 2024
Hello Rose, We appreciate you taking the time to rate our hotel. If you have any specific feedback or concerns regarding your stay, please reach out to us directly so we can address them accordingly. We value your patronage and hope to welcome you back in the future for an improved experience.

8/10 Buono

William, Eden

Soggiorno di 1 notte a dicembre 2023
Risposta di Manager, il giorno 13 dic 2023
Hello William, We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input and would love to ensure your satisfaction.

10/10 Eccellente

Bill

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
all good
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 2 dic 2023
Hello Bill,Thank you for sharing your positive experience with us. We're thrilled to hear that everything met your expectations. We appreciate your feedback and hope to welcome you back in the future for another enjoyable stay.

8/10 Buono

Jovanka

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and clean and conveniently located.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 30 nov 2023
Hello Jovanka,Thank you for your kind feedback about our hotel. We strive to provide a pleasant and comfortable experience for all our guests. We are glad that you appreciated the cleanliness and convenient location. Your satisfaction is important to us and we hope to welcome you back in the future.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy access off interstate. Clean rooms and great staff.
Soggiorno di 3 notti a novembre 2023
Risposta di Manager, il giorno 29 nov 2023
Hello David,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel conveniently located and our rooms clean. Our team takes pride in providing exceptional service, and your kind words are truly appreciated. We hope to have the opportunity to welcome you back in the future for another great stay!

8/10 Buono

Nancy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The location was great because it had walkable options for restaurants. Safe and quiet atmosphere.
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 11 nov 2023
Hello Nancy,We're glad to hear that you found our hotel's location convenient with plenty of restaurant options nearby. Ensuring the safety and tranquility of our guests is always a top priority. We hope you had a pleasant stay and we look forward to welcoming you back in the future!

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Manager, il giorno 5 nov 2023
Dear Guest,Thank you for taking the time to share your feedback. We appreciate your rating and are glad to hear that you enjoyed your stay with us. We strive to provide exceptional service and comfort to all our guests. We hope to welcome you back soon for another memorable experience!

10/10 Eccellente

James

Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 21 nov 2023
Hello James,Thank you for taking the time to leave a positive review of your recent stay with us. We are delighted to hear that you had a wonderful experience. We strive to provide exceptional service and a comfortable stay for all of our guests. We appreciate your feedback and hope to welcome you back in the future.

6/10 Soddisfacente

Margaret

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Cheap place for last minute stays.
All we needed was a bed after a long driving day. We booked this hotel quickly because of where we had stopped and it was Cheap. Bed sheets were clean and the bathroom was clean. Front desk person was nice. The whole hotel is in rough shape. Surprised that Baymont would put their name on this place. Ok if you really need a bed for the night. We got in at 9 at night and left first thing in the morning. Would not want to linger longer. There is some food for breakfast.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 29 ott 2023
Hello Margaret,Thank you for your feedback. We appreciate your compliments on the cleanliness of our bed sheets and bathroom, as well as the friendliness of our front desk staff. We apologize for any inconvenience caused by the condition of our hotel. We hope to have the chance to have you back for a better stay next time.

6/10 Soddisfacente

Gordon

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Trip to Stevensville
General room condition was “worn”. Cleaning staff did a good job keeping the room clean.
Soggiorno di 6 notti a ottobre 2023
Risposta di Manager, il giorno 25 ott 2023
Hello Gordon,Thank you for your feedback. We apologize for any inconvenience caused. We will address the "worn" room condition and make sure to improve. We appreciate your compliment for our cleaning staff.

6/10 Soddisfacente

Sara

Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 14 nov 2023
Hello Sara, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

4/10 Scarso

WILLIAM

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
As a whole property, It's run down. Especially room 218. The furniture in that room was in horrendous condition. Cleanliness was subpar. Staff was excellent.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 19 ott 2023
Hello WILLIAM, We apologize for the inconvenience you experienced with the condition of the room. We appreciate your kind words about our staff and will address the issues mentioned for improvements.

8/10 Buono

Tanya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would stay again
Very clean pleasant environment reasonably price
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 14 ott 2023
Hello Tanya,Thank you for your kind words! We're delighted to hear that you enjoyed our clean and pleasant environment at a reasonable price. We hope to welcome you back soon!

6/10 Soddisfacente

Lori

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The property and room were fine. The employees were very nice. The only downside is the spotty internet service. I'd stay there again, but with a hot spot for reliable Wifi.
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 13 ott 2023
Hello Lori ,Thank you so much for bringing to our attention the issues that you encountered with our WIFI. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.

10/10 Eccellente

Christopher, Wyoming

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice, clean room for an overnight stay. I'd come back if in the area.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 13 ott 2023
Hello Christopher,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our area and also our room. Please do come see us again.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Fine for the price
This hotel is very dated and in desperate need of a remodel. My room was clean and everything worked. The mattress and pillows were not comfortable and the sheets were rough. Decent water pressure and plenty of hot water. The hot tub water seemed clean but there was a residue on the hot tub tile.
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 11 ott 2023
Dear Guest,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

6/10 Soddisfacente

Rosa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 10 ott 2023
Hello Rosa,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 Eccellente

Deborah

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Great Stay
Easy check in. Room clean/comfortable. Pool/Spa clean. Great service at breakfast.
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 10 ott 2023
Hi Deborah,Thank you so much for your compliments on our friendly services and fast check in services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

10/10 Eccellente

WILLIAM, lodga

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 3 notti a ottobre 2023
Risposta di Manager, il giorno 10 ott 2023
Hello WILLIAM,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our hotel. We appreciate you taking the time to share your experience.

4/10 Scarso

chris

Viaggio di gruppo
Hotel was run down in need of repairs and needed to be cleaned better
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 11 ott 2023
Hello chris, We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.

2/10 Terribile

John

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a property that should be closed. The rooms are terrible, staff has bad attitudes and the breakfast was practically non existent. It would not take much effort to turn this reality around but it it clear that have given up completely
Risposta di Manager, il giorno 10 ott 2023
Hello John ,I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

4/10 Scarso

Matthew

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 11 ott 2023
Hello Matthew, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 Scarso

Helen

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
When I walked in to check in I waited until the person came out. He then walked to the window and said nothing. I have to say my last name. He proceded to do my paperwork without speaking then gave me a paper and said "fill out the car information". I gave that to my husband to fill out and in the meantine no voice from him. I had out my drivers ilcense and credit card and he did not ask for it, He gave me my paper copy and key and said nothing. I asked if manager on duty and he said no. I said I guess I will have to find my room on my own. I could see it was right on the right wall but he did not say nothing. Gave me a bad taste. Did not want breakfast and left early next day. Last visit to here.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 5 ott 2023
Hello Helen ,Hello Helen, We appreciate the time you have taken to bring to our attention your feedback with regards to our breakfast and comments about our room. We appreciate you taking the time to share your experience.

8/10 Buono

Andy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Simple, easy, straight - forward stay, maintence issues were dealt with quickly
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 24 set 2023
Hello Andy,Thank you for being a valued guest and for providing us the feedback regarding our hotel. We hope you'll return to see how we continue to improve our service and hospitality.

10/10 Eccellente

Tammy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice! We will stay here again.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 24 set 2023
Hello Tammy,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 Buono

Dawn

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 26 set 2023
Hello Dawn,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 Eccellente

Mike

Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 13 ott 2023
Hello Mike,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

2/10 Terribile

tamra

Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 21 set 2023
Hello tamra, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

8/10 Buono

Elke

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The Baymont is maybe an older property that needs a bit of a makeover but it’s very clean and the staff is super nice. The person that takes care of the breakfast area makes sure breakfast is available during breakfast time (restocking) and keeps the tables and surroundings clean all the time. The rooms are clean and comfortable. I can really recommend this hotel.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 19 set 2023
Hello Elke ,Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Buono

James

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Upon arrival the room had an odor. I immediately used lysol and airred out the room. The sink wouldn't drain. The floors needed a good cleaning. I bought drain cleaner and was able to get the drain unclogged. The staff is super nice. The prior people who stayed must of used the sink as a kitchen no fault on the hotel. Overall we had a wonderful stay with a great breakfast. I just wish my bathroom was cleaner and all the floors cleaner.
Soggiorno di 3 notti a settembre 2023
Risposta di Manager, il giorno 19 set 2023
Hello James ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Eccellente

Robert

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 9 set 2023
Hello Robert,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

8/10 Buono

Ashley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 9 set 2023
Hello Ashley,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4/10 Scarso

Aron

Non mi è piaciuto: Pulizia e personale e servizio
Just an overal bad experience. King suite is exact same as king room.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 9 set 2023
Hi Aron,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

2/10 Terribile

Steve

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Find Some Place Else
Service was terrible. The whole place smelled dank and the room was less than desirable. We almost left.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 9 set 2023
Hello Steve, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

4/10 Scarso

Kristopher

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Looked like our room wasn’t cleaned before we came. Dirt was all over the bathroom, carpet and counters were dirty.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 7 set 2023
Hello Kristopher, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

8/10 Buono

Heather

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff was amazing! So helpful and kind
Soggiorno di 2 notti a settembre 2023
Risposta di Manager, il giorno 6 set 2023
Hello Heather,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our staff. We hope you will return so that we can provide you an even superior experience.

2/10 Terribile

Laura, BARTLETT

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 6 set 2023
Hello Laura, Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Buono

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Safe and pet friendly stay on our road trip. $35 pet fee. Pet rooms are ok quality but that's what you get with a pet room. Tip is to not park under the trees...the birds destroyed my car with droppings.
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 2 set 2023
Hello Andrea,It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our room. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Eccellente

nabil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti ad agosto 2023
Risposta di Manager, il giorno 2 set 2023
Hello nabil,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 Buono

Tristan

Mi è piaciuto: Pulizia
It was my girlfriend’s first time in a hotel and the only thing we could see was a roof
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 1 set 2023
Hi Tristan,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Manager, il giorno 29 ago 2023
Dear Guest,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 Buono

Ludwig

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2023
Risposta di Manager, il giorno 26 ago 2023
Hello Ludwig,It was our privilege to earn your business and we hope to host you again on your next trip.

2/10 Terribile

Jeff

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff did not help very much and only gave one word answers. The deadbolt in our room was broken in half, the remote to the TV did not work, the TV station went out every minute or two, some surfaces in the room have never been cleaned. Pillows were were slightly thicker then the sheets. Overall poor poor poor.
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 25 ago 2023
Hello Jeff, I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.