This property's a mixed bag – on one hand, it's an extremely cute little cottage with a decent view of the ocean. The deck is awesome with lots of space to relax (although the outdoor cushions are in need of a serious cleaning). Well-equipped kitchen, comfy couch, great big table and huge glass sliding door; lots of pro's here.
However, there are some serious cons, mainly the ant problem. While we appreciated the vast array of spices and condiments provided by the property managers, there was a big bag of sugar that had been *left open* and was swarming with ants. We had to toss a ton of stuff. Maile was very helpful on the phone and promptly brought us some ant traps, however they can take a week or more to work and so we were dealing with ants for our entire trip. We weren't able to cook much of the food we brought since there were so many ants in and around the stove. Additionally, because of COVID we obviously wanted to wipe down all the door handles and surfaces ourselves just in case, and there were dirt-stains and smudges that wiped away very easily, suggesting that these areas had not been deep-cleaned at all since the last guest was there. We washed some pots and pans that similarly had little spots and bits of food that were very easily cleaned, which again suggests that they had not really been cleaned or even inspected recently. That's a little gross as it is, but given the pandemic it is completely unacceptable.
When we called the office to voice our concerns, Margaux picked up and was sort of rude to us. She didn't seem interested in listening or addressing any of these issues in any serious way beyond getting us off the phone as quickly as possible. We eventually settled on a partial refund (which honestly should have been bigger, considering the pandemic and how much our level of comfort was impacted by the ant infestation), and she sent us some rags and disinfectant.
If the property managers would hire an exterminator and a better cleaning service that will actually wipe down the surfaces between guests, then this could be an excellent place. As it is, however, I cannot recommend it at its current price.
Oh, also – there's a tree that hangs over part of the deck, and a crow pooped on me. It might not be on their property so maybe they can't trim it but... somebody really should.
