Hotel LGBTQIA+ a Stockton-on-Tees

“Large bedroom and recently modernised en-suite. All clean and tidy. Nice and warm (4 day stay in January). Breakfasts were excellent and the food available for the evening meals in the pub part of the hotel was also good. All of the staff were warm, friendly and helpful. The car park is big. Breakfast does not start until 7.30am. You order it from the menu the night before and it was always ready for 7.30 for me, but I was there on business it left me quite tight for getting to my meeting...

“Absolutely beautiful room was immaculate hot tub was gorgeous staff were lovely would highly recommend and be re booking ”

“Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.”

“I have a 3-5 on service. All the staff that I interacted with were very helpful and professional. However, the housekeeping was not good. I was only there for 2 days. On the first day, my room was not cleaned, despite housekeeping being right outside the room when I left for the day. On the second day, the room was cleaned but the amenities (tea, coffee, etc.) were not replenished. Clearly no quality checks by the housekeeping management.”

“Location was perfect. 4 min walk from train station and close to all shops, bars and restaurants. Bar in hotel was first class with extremely helpful staff who were always very friendly. Stayed during heatwave so the lack of air con, or a window that would open, were disappointing. Standing fan in room helped but sometimes just blew hot air around. Room in loft so was very hot. Decor/furniture very basic and dated but bed very comfortable. Bathroom needs some tlc - position of shower in bath...