Vacanze Stonor

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Struttura nuova, camere spaziose, colazione ricca e buona

Grazue

Absolutely negative experience at Dorsett Shepherds Bush. The hotel charged a significant amount to my credit card without any prior notice or invoice. After raising the issue, I had to wait a week to receive a refund via bank transfer, but the situation got even worse. Not only did they take days to return my money, but they also didn’t refund the deposit they had withheld. The lack of communication and transparency is unacceptable, and the handling of financial matters was completely disorganized. I highly recommend avoiding this hotel, especially if you’re looking for a peaceful stay without unpleasant surprises. Absolutely avoid it