2/10 Terribile
Caroline
Viaggio con la famiglia
19 ago 2025
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I booked the Studio (Timberline) accommodation. According to the advertisement, the room is supposed to be just under 500 square feet. However, the room we were given was far from this and felt cramped.
When we checked in, we were informed that we had been “upgraded” to a ridgeline view. This was puzzling, as we were placed on the 1st floor with a view of the trees. Although the timberline view was what I had originally booked, the so-called upgrade felt disingenuous.
Additionally, the cleanliness of the room left much to be desired. The doors to the terrace were so dirty that it was difficult to see through them. For the price we paid, I expected a more luxurious room. Unfortunately, the furnishings were quite basic, and the shower head was of such poor quality that I imagine even a prison would have better.
Moreover, the noise was a significant issue. The room doors are made of very heavy, solid wood and do not have a soft close mechanism, resulting in loud slams throughout the night and early morning. This made it difficult to get a restful night's sleep.
We loved Stowe and plan to return but we would not stay here again. I would not recommend this hotel.
Caroline
Soggiorno di 2 notti ad agosto 2025
