Hotel vicino a Strathcona Island Park - Medicine Hat

“Make sure the heater works in the rooms, that is the only complaint. ”

“We were charged an extra $100 without notice for noise complaints and a broken cart that we did not do, nor were we ever once informed about this during our stay. Several other hockey team families were staying at the hotel at the same time and it seems that they hotel has just randomly charged all who were there with out proof or evidence to show who was to blame. Not one of our team's parents were informed of any problems or concerns during our stay. Not to say that it was someone else as I...

“Breakfast was good, didn’t visit the bar, not enough staff ”

“The breakfast menu was good and kept well stocked. The room we had was large and clean and the pool was a nice size, and designed in a way that kept splashing of the waterslide away from casual swimmers. ”

“New renovated property with brand new floor, bathroom and kitchen cabinets which were very nice; however there are not enough plates, cups, bowls for our stay. Also, bath mat and bath curtain need to be replaced. The cleanness needs to be improved. ”

“Nice hotel overall.”

“This is a fun hotel for kids & the little thoughtful things like the popcorn in the lobby is a nice touch. I do wish there was a little even hand held vacuum in the room so i could've picked up the popcorn or Littles dropped, i fell bad leaving a mess. If there was any criticism it would be around the shorter lady (there were 2, but not the taller lady) should step away from the waffle area a little. Her aggressive manner about controlling the making of them and dressing them (weren't even...

“Room was immaculate. Bed was very comfortable. Black out curtain made for terrific sleep. Breakfast was excellent. Love my omelet!”

“Bathroom was very dirty. Dust on all baseboards and under all heaters. Tub and shower head were nasty. Breakfast was non impressive with limited selection. Parking was good”

“They allowed us to check in early for one room to allow the kids to use the water park. We were very grateful for this.”

“Room were clean, staff very pleasant, and breakfast was much appreciated.”

“We stayed here recently for my daughters swim meet in Medicine Hat and I was pleasantly surprised at the accommodations here. The owner was incredibly helpful and friendly. The girls enjoyed the pool and the room was clean and comfortable with everything we needed. Will definitely stay here for future swim meets. ”

“Comfy beds, clean but dated. Breakfast buffet”

“Good place, manager is a great person very accommodating. Good price too. It’s a cheap motel can’t expect luxury but ”

“The room smelled like pot. The staff weren’t very helpful and we won’t stay there again ”

“The condition of the hotel rooms upon arrival was entirely unacceptable and far below any reasonable standard of cleanliness or habitability. The rooms were in an appalling state. As a direct result, my coaches and student athletes refused to stay at the property. They immediately returned the room keys to the front desk and escalated the issue to the on-site manager. Despite being made fully aware of the situation, nothing beyond a verbal apology was offered and you failed to provide any...