Hotel a Sugpon

“Beautiful location and the room rate is reasonable. We’re coming back again.”

“Staff was very helpful and accommodating. Can use a mini fridge for the rooms.”

“The staff was great.”

“Room was very clean, staff are friendly, courteous and always available to help.”

“No door or curtain at the shower so it was always flooding the bathroom and no hooks or shelves anywhere to put things. Aircon was good and cold.”

“Everything was great, except the room had a smell to it. Probably plumbing issues, where it smells like sewer.”

“Great experience, 1st time staying here, recommended by my Sister. Love the less crowd and cleanliness. Also great because parking was easy.”

“Customer service was outstanding! We mentioned that our first room had an unpleasant smell, and the staff addressed the issue immediately. They even upgraded us to one of the nicest suites we’ve ever stayed in, which made our experience even more special. The hotel was clean and well-maintained, and the breakfast featured delicious, traditional Filipino dishes. Every staff member we encountered was friendly, attentive, and genuinely welcoming. Overall, we had a wonderful stay and truly enjoyed...

“Great”

“Descent”

“Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. ”

“Not worth the money at all. Super old room, not even a refrigerator. In need of a renovation badly. I’d expect the room I was in to be $25 a night not $100 a night. The only good thing I can say is that the water was hot. The way the room looked, you’d think it wouldn’t even have hot water. And the bed was sturdy, just trying to say something positive.”

“Excellent resort with a very friendly and helpful staff. The rooms are clean and have good air conditioning. The beach access is highly convenient, and or children loved the safe and friendly confines of the resort. Can't say enough about the great staff and excellent chef!! My mother is a native of Bauang and Ilocano and he was always willing and able to make Ilocano specialties (and American food for my children) that exceeded what was being served elsewhere. Homey, friendly, safe and...