Hotel a Sugpon

“Cell phone wifi was good in place of tv. Convenient downtown location”

“Good location but the bathroom is dirty with some molds around the toilet bowl and shower, no hot water.”

“Worth every money you will spend on the resort. Staffs are also very kind”

“The area was nice but the rooms was not at all. Trying to check in was a nightmare. Room was not ready when arrived. I didn't have wifi at all.”

“Beautiful landscape with awesome swimming pool and ocean view but the property is somewhat rundown. It’s not being maintained. The hardware in my bathroom is rusty. Definitely looks old and it smelled like sewer after taking a long shower. Room is big but very dull. No character for what is advertised as 5 star hotel. Breakfast is a typical Filipino breakfast; not exciting for a hotel rated as 5 star. ”

“Room was very clean, staff are friendly, courteous and always available to help.”

“There was a smell in the room that smelled like. A. Open swege pipe thats not been plugged. B. Fish 3 days old. They can not fix it. It stayed with us for 3 days during our stay. Its obvious they tried to mask it on 1 day with air freshners. I recommend avoiding if you can.”

“The staff was great.”

“Friendly ”

“They gave us 2 connecting room but one room has AC problem not working at all! Rest room is dirty, faucet and shower pipes has MOLDS, OMG!”

“Issue with our booked room. We didn’t get customer satisfaction but disappointment ”

“Enjoyed the breakfast buffet. A variety of foods. We were on C side. With pool view and it was lovely. Hotel seems to be doing some well needed upgrades. But delta clean and safe. And beach front. Similar vibes to Mexico. As a Canadian. ”

“The staff were all very friendly and helpful. The room was a good size. The bed was very comfortable. The restaurant was very nice and had several options for each meal. The location was very close to Wright Park, The Mansion, and the Botanical Gardens. All must see destinations.”