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Recensioni per Super 8 by Wyndham Summersville

2 out of 5
Super 8 by Wyndham Summersville
306 Merchants Walk, Summersville, WV

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 194 su 852 recensioni" "
Valutazione di 8 - Buono. 289 su 852 recensioni" "
Valutazione di 6 - Soddisfacente. 213 su 852 recensioni" "
Valutazione di 4 - Scarso. 99 su 852 recensioni" "
Valutazione di 2 - Terribile. 57 su 852 recensioni" "

7,4/10

Pulizia

8,2/10

Personale e servizio

6,6/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

4/10 Scarso

Steven

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Advertised on website for free breakfast , which at this time consisted of a granola bar , and juice and coffee , that is not breakfast in my opinion .
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Jody

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Right off the highway and close to restaurants.
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Robert

Viaggio con animali domestici
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Promotes free breakfast…. There was a microwave and plastic cutlery but the only food choices was an apple and a granola bar Coffee was not bad Bathroom door would not close easily and the tub was in rough shape and badly needs to be replaced
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Geoffrey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Used to get proper breakfast here before covid. Should not advertise breakfast provided if only coffee, apple, granola bar and juice. I reserved room via Expedia. Paid $137 CAN. After I made reservation I kept getting pop-up ads saying Summerville Super 8 only $61 US. Everytime the ad popped up it reminded me I had been cheated. Suggest you correct this - it is bad marketing.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Ronald

Good deal
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

Jessica

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I thought this was going to be at least okay. We checked in, and the person was nice. We went up to our room, to find it already open and a sign that said “do not do tub in this room”. I guess they were doing renovations? Anyways, went back down to ask if it was the correct room - she said it was and not to worry about the sign. The room was ok, but I could hear everything outside - the window was definitely closed but clearly very thin. The bathtub was disgusting, and definitely needs a renovation. I laid down a towel on the bathtub because I did not want to step into it. Once I turned the shower head on, it rattled so hard I thought it might actually come off the wall. The towels had holes in them, and stains. The bed was ok. Very thin linen. I woke up to use the bathroom, and saw two cockroaches in the bathtub. I was very disgusted and disappointed. Also, there seemed to be some workers in the hallways who looked very dirty and were just eating in the hallway and stairwells. I couldn’t wait to leave.
Soggiorno di 1 notte ad aprile 2024

2/10 Terribile

David James

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Website promised breakfast and we only got old apples, sour OJ, granola bars. Walls have no insulation-we heard every car outside and neighbors inside. Super thin blankets squeeky beds =no sleep for 3 nights. Only 28 channels on tv, most was junk. Halls were dirty despite vacuuming. Red smear was on a stair wall the entire weekend (blood?). But staff was very friendly and helpful. Loved them.
Soggiorno di 3 notti ad aprile 2024

10/10 Eccellente

Larry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean bathtub was a plus for me. Will be back again on my drive down south :) inexpensive too
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very quiet
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Anthony, Wauseon

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Stay here regularly. Beat price. Clean rooms and very friendly staff.
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

David

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Firstly I would like to say that the front desk person was great and I have nothing bad to say about her or the checkin process. The room however was filthy and full of dog hair everywhere. We didn’t get past the door. We were given another room and it was “better”. We were tired after a 12hr drive from Florida and just wanted a place to crash. If that wasn’t the case we would’ve just left. The new rooms bathroom was gross, with peeling plaster, stains running down the wall, a dirty toilet seat and filthy floor. The bed itself was comfy. I would not recommend this hotel to anyone. Sorry.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Property is fine. Restaurant nearby. Room is nice. Not much choice on tv.
Soggiorno di 1 notte a marzo 2024

6/10 Soddisfacente

Elaine

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Kathleen

Viaggio con animali domestici
Mi è piaciuto: Servizi
Staff switched my room when requested for quieter room to keep pet quiet.
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Petr

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Hallway smelled of smoke, room felt unclean.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Anthony, Wauseon

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Typical highway motel. Staff very friendly and helpful.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Paul

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Bob

Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Crystal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was excellent
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Erwin

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The breakfast was not a continental breakfast.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Wayne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
These days it is hard to find employees who will do the job properly. However, i found that my room was incredibly clean! The only downside for the Super 8 in Summerville is the property layout. There is really no place to pull your car up annd unload your bags. Other than that, I'll say that I have stayed there before and will continue to do so. Kudos to the entire staff!
Soggiorno di 2 notti a marzo 2024

6/10 Soddisfacente

Iris

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The room we were given, I felt was misrepresented. It was listed as a queen bed but was not. The room was very close to the lobby where all coming and going could be heard all night. The information listed a breakfast but an apple, granola bar and yogurt is not a breakfast. This was unfortunate as other hotels in same chain put on a lovely breakfast.
Soggiorno di 1 notte a marzo 2024
Risposta di Ketul, il giorno 5 mar 2024
Dear Iris,I am sorry you experienced issues during your stay with us. Thank you for bringing this to our attention, and please know that we take your feedback seriously. Our team is working diligently to ensure that we learn from our mistakes and improve our services in the future.We are committed to providing our guests with a comfortable and memorable experience, and we hope you will give us another opportunity to show you what we can do. Your satisfaction is our top priority, and we appreciate your understanding and patience.Thank you for choosing to stay with us, and we look forward to the chance to make things right.Sincerely,Ketul P.General Manager

8/10 Buono

Marc

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Due to VERY high cost of hotels, Super 8 saved us $50. and was an acceptable short, overnight stay.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ketul, il giorno 1 mar 2024
Dear Marc, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

4/10 Scarso

Taquiya

Viaggio di coppia
Non mi è piaciuto: Servizi
To start, the property description was a lie. they show this elegant building with tables for breakfast as if there going to make breakfast. They served granola bars and lies. I even inquired asking was it the same place and she preceded to say there were tables "2" very small located also in the lobby area. The hotel had no elevator so if you have a lot of luggage and/or are handicapped do not book. We were put on the 3rd floor so that was fun. The odd part was a lot of reviews has this place as excellent. Im confused as to how? idk maybe they got breakfast.
Soggiorno di 1 notte a febbraio 2024
Risposta di Ketul, il giorno 28 feb 2024
Dear Taquiya,Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Please know that your satisfaction is important to us and we take all feedback seriously.We appreciate your valuable comments and suggestions as they help us to identify areas where we can improve the guest experience. We assure you that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience to all our guests in the future.We hope you will consider staying with us again and give us another chance to exceed your expectations. If you decide to book with us again, please don't hesitate to contact me directly so that I can ensure your stay is exceptional.Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Ketul P.General Manager

6/10 Soddisfacente

sharon

Viaggio di coppia
Good price
Soggiorno di 1 notte a febbraio 2024
Risposta di Ketul, il giorno 28 feb 2024
Dear Sharon,Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

8/10 Buono

Kimberly

Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Heather

Soggiorno di 1 notte a gennaio 2024
Risposta di Ketul, il giorno 28 feb 2024
Dear Heather, Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not the greatest
Needs to be updated, bath towels extremely rough and small, hole in blankets from cigarettes, mold in bathroom, overall not the greatest place but stayed due to price and acceptance of pets. Would stay at La Quinta next time,
Soggiorno di 1 notte a gennaio 2024
Risposta di Ketul, il giorno 28 feb 2024
Dear Valued Guest, Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced during your recent stay at our hotel. Your satisfaction is our top priority, and we take all feedback seriously. Your constructive comments are greatly appreciated as they will help us to identify areas where we can improve the guest experience. Rest assured that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience for our guests in the future. We value your business and hope to have the opportunity to welcome you back to our hotel soon. Sincerely, Ketul P. General Manager

8/10 Buono

Chris

Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

David

Soggiorno di 1 notte a gennaio 2024
Risposta di Ketul, il giorno 28 feb 2024
Dear David, Thank you for taking the time to share your excellent review of Super 8 by Wyndham Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

6/10 Soddisfacente

Corey

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Risposta di Ketul, il giorno 19 feb 2024
Dear Corey Thank you for taking the time to share your experience with us. We are thrilled you had a pleasant stay at Super 8 by Wyndham Summersville and that our accommodations and service met your expectations. We look forward to the opportunity to welcome you back shortly and provide you with another enjoyable stay.Sincerely, Ketul P. General Manager

6/10 Soddisfacente

Ned

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Loud due to nearby highway. Depends on where your room is situated. Nothing fancy about the hotel. OK place to stay for the night while travelling.
Risposta di Ketul, il giorno 19 feb 2024
Dear Ned, Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

6/10 Soddisfacente

Al

Viaggio di coppia
Excellent thick bed Several dogs in rooms next door with barks Noise in hall late No elevator so may be hard for some guests Yogurt Quaker bars apple fir breakfast Good value for $ spent Lots good options walking distance
Soggiorno di 1 notte a gennaio 2024
Risposta di Ketul, il giorno 19 feb 2024
Dear Al, Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

4/10 Scarso

Ed

We could not use the room. There was a large storm comming and we decided to not use the room and we informed the front desk that they could sell the room to another person if they were stranded by storm. We just wanted to stay ahead of the storm and that worked out very well.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Matthew

Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 4 gen 2024
Dear Matthew,Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

10/10 Eccellente

harish

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, conveniently located near the highway, close by dining, gas, walmart. A great place to stay and rest while passing by.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 4 gen 2024
Dear Harish, Thank you for taking the time to share your kind words with us. We are thrilled that you enjoyed your stay at our hotel and that our accommodations and services exceeded your expectations. Our team takes great pride in providing exceptional service to our guests, and we are delighted to hear that our efforts did not go unnoticed. We appreciate your business and look forward to welcoming you back to our hotel. Thank you again for your kind words and for staying with us. Sincerely, Ketul P. General Manager

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 4 gen 2024
Dear David,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you enjoyed your stay at Super 8 by Wyndham Summersville and that we were able to provide you with a memorable experience. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

10/10 Eccellente

Benjamin

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 25 dic 2023
Dear Benjamin,Thank you for taking the time to share your positive feedback with us. We are delighted that you and your family enjoyed your stay at Super 8 by Wyndham Summersville and that our services met your expectations. Our dedicated staff works tirelessly to ensure that our guests feel welcome and comfortable during their stay, and your kind words will encourage them to continue delivering exceptional service. We appreciate your business and look forward to the opportunity to welcome you back soon.Sincerely, Ketul P. General Manager

10/10 Eccellente

Teresa

Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 25 dic 2023
Dear Teresa, Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

10/10 Eccellente

Jason

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 25 dic 2023
Dear Jason,Thank you for taking the time to share your excellent review of Super 8 by Wyndham Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

10/10 Eccellente

Karen

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and friendly staff
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 19 dic 2023
Dear Karen,Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

10/10 Eccellente

Roger

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and nice property. The lady that checked us in was helpful and nice.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 19 dic 2023
Dear Roger, Thank you for taking the time to share your kind words with us. We are thrilled that you enjoyed your stay at our hotel and that our accommodations and services exceeded your expectations. Our team takes great pride in providing exceptional service to our guests, and we are delighted to hear that our efforts did not go unnoticed. We appreciate your business and look forward to welcoming you back to our hotel. Thank you again for your kind words and for staying with us. Sincerely, Ketul P. General Manager

8/10 Buono

Karen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 19 dic 2023
Dear Karen, Thank you for choosing to stay at Super 8 by Wyndham Summersville and for sharing your feedback with us. We are delighted to hear that you had a pleasant stay, and we sincerely hope to have the opportunity to welcome you back in the future. Please let us know if there is anything we can do to make your next stay even more enjoyable. Sincerely, Ketul P. General Manager

10/10 Eccellente

Harry

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 19 dic 2023
Dear Harry, Thank you for taking the time to share your excellent review of Super 8 by Wyndham Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

6/10 Soddisfacente

Carlos

Mi è piaciuto: Personale e servizio
The lady at the front desk was very helpful, friendly and got us checked-in quickly.
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 5 dic 2023
Dear Carlos Thank you for taking the time to share your kind words with us. We are thrilled that you enjoyed your stay at our hotel and that our accommodations and services exceeded your expectations. Our team takes great pride in providing exceptional service to our guests, and we are delighted to hear that our efforts did not go unnoticed. We appreciate your business and look forward to welcoming you back to our hotel. Thank you again for your kind words and for staying with us. Sincerely,Ketul P. General Manager

10/10 Eccellente

Dave

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stoped for the night and will leave in the on our way home
Soggiorno di 1 notte a dicembre 2023
Risposta di Ketul , il giorno 5 dic 2023
Dear Dave, Thank you for taking the time to share your excellent review of Super 8 by Wyndham Summersville! We are delighted you enjoyed your stay with us and appreciate your business. We hope to have the pleasure of hosting you again in the future. Sincerely, Ketul P. General Manager

4/10 Scarso

Robert

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
One to 2 star rating. Thats it thats all.
Soggiorno di 1 notte a novembre 2023

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
NO!
Strange entrance. Lots of workmen and their trucks. Breakfast was 3 bowls… apples, granola bars and yogurt. NOT what the pictures show. Strange people wandering about. Do not stay here.
Soggiorno di 1 notte a novembre 2023
Risposta di Ketul , il giorno 21 nov 2023
Dear Valued Guest,Thank you for taking the time to provide feedback on your recent stay at our hotel. We apologize for any inconvenience you may have experienced during your stay. Please know that your satisfaction is important to us and we take all feedback seriously.We appreciate your valuable comments and suggestions as they help us to identify areas where we can improve the guest experience. We assure you that we will be using your feedback to make the necessary improvements to ensure that we offer an exceptional experience to all our guests in the future.We hope you will consider staying with us again and give us another chance to exceed your expectations. If you decide to book with us again, please don't hesitate to contact me directly so that I can ensure your stay is exceptional.Thank you again for your feedback, and we look forward to welcoming you back soon.Sincerely,Ketul P.General Manager