Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 586 su 864 recensioni" "
10 - Eccellente
586
Valutazione di 8 - Buono. 186 su 864 recensioni" "
8 - Buono
186
Valutazione di 6 - Soddisfacente. 55 su 864 recensioni" "
6 - Soddisfacente
55
Valutazione di 4 - Scarso. 19 su 864 recensioni" "
4 - Scarso
19
Valutazione di 2 - Terribile. 18 su 864 recensioni" "
2 - Terribile
18
9,4/10
Pulizia
9,2/10
Personale e servizio
8,8/10
Servizi
9,4/10
Condizioni e dotazioni della struttura
9,0/10
Ecosostenibilità
Recensioni
8/10 Buono
Kayla
17 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check in and check out was super easy, didn’t hear much noise outside of the room only issue I had was housekeeping coming in at 10:20 when checkout was 11
Kayla
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
Sommer
13 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great walkin shower with glass doors. Clean, modern room/decor. Nice uplighting behind beds. Great breakfast!
Sommer
Soggiorno di 1 notte a maggio 2024
Risposta di Task Force General Manager, il giorno 14 mag 2024
Dear Sommer, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. It is also nice to read that you loved the breakfast we offer. We look forward to welcoming you back to Holiday Inn Express & Suites Summerville.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
David
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
11 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fast & Friendly check in rooms clean & comfortable
David
Soggiorno di 1 notte a maggio 2024
Risposta di Task Force General Manager, il giorno 11 mag 2024
Dear David, Thank you for taking the time to share your feedback regarding your recent stay at Holiday Inn Express & Suites Summerville. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to know that you enjoyed our spotless accommodations and courteous front desk service. We look forward to welcoming you back for another seamless experience in the future.Sincerely,Amanda Hafner,Task Force General Manager
8/10 Buono
Ron
8 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient,
Shower had dirt or stain on bottom edge
Ron
Soggiorno di 1 notte a maggio 2024
Risposta di General Manager, il giorno 10 mag 2024
Dear Ron, Thank you very much for posting a review of your stay at Holiday Inn Express & Suites Summerville. It is nice to read that we met most of your expectations. However, we do apologize for the cleanliness issues you had with your bathroom. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. We look forward to having you stay with us again.Sincerely,Amanda Hafner,Task Force General Manager
8/10 Buono
Hiren
Viaggio con famiglia e bambini piccoli
4 mag 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Have a good experience with the property, good breakfast options,quiet..stay..
Nice gym.
Hiren
Soggiorno di 2 notti ad aprile 2024
Risposta di Task Force General Manager, il giorno 5 mag 2024
Dear Hiren, Thank you for the wonderful review of Holiday Inn Express & Suites Summerville. We are thrilled to read about your stay and how much you enjoyed your stay. We are also glad that you loved our breakfast offerings as well as our fitness center/ Thank you once more, and we look forward to hosting you again on your next visit.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Debra
Viaggio di gruppo
29 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very helpful
Debra
Soggiorno di 2 notti ad aprile 2024
Risposta di Task Force General Manager, il giorno 30 apr 2024
Dear Debra, Your kind comments and excellent rating are greatly appreciated by all of us here at Holiday Inn Express & Suites Summerville. It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Sincerely,Amanda Hafner,Task Force General Manager
10/10 Eccellente
Claudia
Viaggio di coppia
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hallways dirty. Rooms very nice. Quiet. Nice bed etc. friendly staff and guests.
Claudia
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Claudia, Thank you for being our guest at Holiday Inn Express & Suites Summerville and for the candid feedback. We are glad to read you had a good night's rest and that you liked the service provided by our staff. However, we are sorry for the cleanliness issue you encountered while here. This will be addressed appropriately, and we appreciate your valuable feedback. We are continually striving to improve our guest experience, and we hope you will return soon so we can show you our commitment to exceptional hospitality.Sincerely,Amanda HafnerTask Force General Manager
4/10 Scarso
Cayla, VIDALIA
21 apr 2024
Cayla
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 12 mag 2024
Dear Cayla, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Karen
21 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to the university. Did not have to travel far to get to stores.
Karen
Soggiorno di 1 notte ad aprile 2024
Risposta di Task Force General Manager, il giorno 22 apr 2024
Dear Karen, Thank you for the review of your stay at Holiday Inn Express & Suites Summerville. We appreciate you pointing out our convenient location. We are happy you enjoyed your time with us, and we look forward to welcoming you again soon.Sincerely,Amanda HafnerTask Force General Manager
8/10 Buono
DeAnna
Viaggio di lavoro
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The clock in room (422) wasn't set correctly - can be confusing since it is 2 hours off. There isn't a ledge in bathroom shower for shaving.
DeAnna
Soggiorno di 1 notte ad aprile 2024
Risposta di Task Force General Manager, il giorno 19 apr 2024
Dear DeAnna, Thank you for sharing your comments with fellow travelers regarding your stay at Holiday Inn Express & Suites Summerville. While we appreciate your nice rating, we regret not meeting some of your expectations during your time with us. We will address your comments with our team as we always look for ways to improve. Thank you again, and we look forward to you choosing us the next time you visit the area. Sincerely, Amanda Hafner Task Force General Manager
10/10 Eccellente
David
16 apr 2024
David
Soggiorno di 1 notte ad aprile 2024
Risposta di Task Force General Manager, il giorno 18 apr 2024
Dear David, We are delighted you enjoyed your stay at Holiday Inn Express & Suites Summerville. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know we exceeded your expectations. We look forward to you coming back whenever your travels bring you to the area. Sincerely, Amanda Hafner Task Force General Manager
10/10 Eccellente
Julia
16 apr 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Julia
Soggiorno di 1 notte ad aprile 2024
Risposta di Task Force General Manager, il giorno 17 apr 2024
Dear Julia, We appreciate your gracious rating about your stay at Holiday Inn Express & Suites Summerville. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit. Sincerely, Amanda Hafner Task Force General Manager
10/10 Eccellente
Johanna
14 apr 2024
It was a comfortable stay.
Johanna
Soggiorno di 2 notti ad aprile 2024
Risposta di Task Force General Manager, il giorno 15 apr 2024
Dear Johanna, Thank you for choosing Holiday Inn Express & Suites Summerville and for the kind review. We are glad you had a relaxing stay and that we exceeded all of your expectations. Thank you again for being our guest; we look forward to your next visit.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Dawn
10 apr 2024
Would stay again
Dawn
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 11 apr 2024
Dear Dawn, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Holiday Inn Express & Suites Summerville.Sincerely,Amanda HafnerTask Force General Manager
8/10 Buono
Andreas
Viaggio con la famiglia
6 apr 2024
Unterkunft ist schon etwas ‚in die Jahre gekommen‘
Andreas
Soggiorno di 2 notti ad aprile 2024
Risposta di Task Force General Manager , il giorno 6 apr 2024
Dear Andreas, We appreciate you being our guest and sharing your observations. We are glad your stay with us was enjoyable on many levels, but we are sorry you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. It would be our pleasure to welcome you back in the future.Sincerely,Amanda HafnerTask Force General Manager
8/10 Buono
Tamika
Viaggio con la famiglia
5 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The included breakfast is very convenient when traveling as a family. The rooms are spacious so we didn't feel like we were crawling over one another.
Tamika
Soggiorno di 2 notti a marzo 2024
Risposta di Task Force General Manager, il giorno 6 apr 2024
Dear Tamika, Thank you for choosing Holiday Inn Express & Suites Summerville. We are glad you had a good time with us and that our spacious accommodations and breakfast met your expectations. Thank you again for being our guest; we look forward to welcoming you and your family back soon.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Chris
Viaggio con la famiglia
4 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel room was clean and neat. Hotel staff was excellent
Chris
Soggiorno di 1 notte ad aprile 2024
Risposta di Task Force General Manager, il giorno 4 apr 2024
Dear Chris, Thank you for choosing Holiday Inn Express & Suites Summerville and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Ravin
Viaggio con la famiglia
29 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was very clean, the saff was very friendly and the hotel itself was lovely. We would definitely stay here again.
Ravin
Soggiorno di 2 notti a marzo 2024
Risposta di Task Force General Manager, il giorno 30 mar 2024
Dear Ravin, Thank you for choosing Holiday Inn Express & Suites Summerville. We are glad we exceeded all of your expectations and that our well-kept property and thoughtful associates made for a memorable experience. Thank you once more for sharing your review with fellow travelers and for your excitement about returning; we look forward to your next visit.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Geoffrey
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Facility was nice. Rooms was clean and supplies such as towels/wash clothes, shampoo etc. Breakfast was good, sausage, turkey sausage,potatoes eggs pancakes. Maid service. Everything was great.
.
Geoffrey
Soggiorno di 3 notti a marzo 2024
Risposta di Task Force General Manager, il giorno 26 mar 2024
Dear Geoffrey, Thank you for choosing Holiday Inn Express & Suites Summerville. We are pleased to know that we exceeded all of your expectations and that our well-kept accommodations with great in-room amenities made for a memorable experience. It is also good to see that you were able to take advantage of our complimentary breakfast and also liked our housekeeping service. Thank you again for being our guest; we look forward to your next visit.Sincerely,Amanda HafnerTask Force General Manager
2/10 Terribile
DEMETRICK
Viaggio con famiglia e bambini piccoli
25 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would bot stay here here to save my life. The staff was friendly, however but i never they lost my reservation than expected me to pay twice.
DEMETRICK
Soggiorno di 3 notti a marzo 2024
Risposta di Task Force General Manager, il giorno 27 mar 2024
Dear Demetrick, Thank you for the candid feedback. While we are glad you appreciated our associates, we sincerely apologize for the issues you encountered with your reservation and you were inconvenienced by it. We certainly understand the frustration you must have felt and appreciate your patience in this matter. We will share your concerns with the appropriate individual. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area.Sincerely,Amanda HafnerTask Force General Manager
8/10 Buono
Jason
24 mar 2024
Jason
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 14 apr 2024
Dear Jason, It was a pleasure having you as our guest at Holiday Inn Express & Suites Summerville. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. We look forward to hosting you again soon.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Sharon
Viaggio con la famiglia
21 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It met our needs at a good price.
Sharon
Soggiorno di 2 notti a marzo 2024
Risposta di Task Force General Manager, il giorno 21 mar 2024
Dear Sharon, Thank you for choosing Holiday Inn Express & Suites Summerville for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in future and hope that you will revisit soon.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Allana
Viaggio con famiglia e bambini piccoli
17 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay! The room was nice and clean. Breakfast was good as well.
Allana
Soggiorno di 2 notti a marzo 2024
Risposta di Task Force General Manager, il giorno 18 mar 2024
Dear Allana, Thank you for choosing Holiday Inn Express & Suites Summerville and for your kind review. We are thrilled to know that we exceeded all of your expectations and that our well-kept accommodations and complimentary breakfast made for a memorable experience. Thank you again for the feedback; we look forward to your next visit.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Theodore
Viaggio di lavoro
15 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and quiet property ample parking, trash cans in the parking lot. Clean parking lot. Easy access. Staff is friendly,
Theodore
Soggiorno di 4 notti a marzo 2024
Risposta di General Manager, il giorno 16 mar 2024
Dear Theodore, Thank you for choosing to stay with us and for your kind review. It was a pleasure providing you with a quiet and comfortable visit. Our focus is on exceeding each guest's expectations, and we appreciate you acknowledging our efforts. It is also great to see that you liked our thoughtful associates and convenient parking options. Thank you again; we look forward to welcoming you back at Holiday Inn Express & Suites Hendersonville SE-Flat Rock.Best Regards,Selina BudroGeneral Manager
10/10 Eccellente
Yolanda
15 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Yolanda
Soggiorno di 1 notte a marzo 2024
Risposta di Task Force General Manager, il giorno 17 mar 2024
Dear Yolanda, It is wonderful to know you enjoyed everything about your time at Holiday Inn Express & Suites Summerville and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Sincerely,Amanda HafnerTask Force General Manager
6/10 Soddisfacente
Lisa
13 mar 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Stains on chair and sheets. Everything else was just okay.
Lisa
Soggiorno di 2 notti a marzo 2024
Risposta di Task Force General Manager, il giorno 14 mar 2024
Dear Lisa, Thank you for your candid feedback. While we are glad you enjoyed many aspects of your visit, we sincerely apologize for the cleanliness issues you encountered. We certainly understand the frustration this may have caused and appreciate your patience in this matter. We will share your concerns with our housekeeping team to ensure a better guest experience going forward. Thank you again; we hope to welcome you back soon.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Angela
Viaggio con la famiglia
8 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was clean and bug free
Angela
Soggiorno di 1 notte a marzo 2024
Risposta di Task Force General Manager, il giorno 9 mar 2024
Dear Angela, We are very pleased to read about your excellent stay at Holiday Inn Express & Suites Summerville. We agree that our rooms are a great choice, especially if you are looking for a peaceful, relaxing atmosphere. We sincerely appreciate your feedback and look forward to your next visit.Sincerely,Amanda HafnerTask Force General Manager
8/10 Buono
Debbie
6 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was quiet, clean, & convenient to where we going. However, they ran out of most of the food for breakfast. Breakfast was served until until 9:30, but they ran out by 9:00. The were unable to replenish the trays.
Debbie
Soggiorno di 1 notte a marzo 2024
Risposta di Task Force General Manager , il giorno 8 mar 2024
Dear Debbie, Thank you for choosing Holiday Inn Express & Suites Summerville. We are glad you had an overall enjoyable experience and that our well-kept property and location met your expectations. However, we are sorry for the issues you encountered regarding the breakfast and the inconvenience it may have caused. We certainly understand the frustration you must have felt and appreciate your patience in this matter. We will convey this appropriately. Thank you again; we look forward to your next visit with us.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Blanca Marie
3 mar 2024
Blanca Marie
Soggiorno di 1 notte a febbraio 2024
Risposta di Task Force General Manager, il giorno 5 mar 2024
Dear M. Marie, Thank you for choosing Holiday Inn Express & Suites Summerville and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Lisett
Viaggio con la famiglia
1 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff when checking in, breakfast was okay
Lisett
Soggiorno di 2 notti a febbraio 2024
Risposta di Task Force General Manager, il giorno 1 mar 2024
Dear Lisett, Thank you for evaluating your recent stay at Holiday Inn Express & Suites Summerville. We are delighted to know you were pleased with our devoted front desk associates. We are grateful for your comments and look forward to welcoming you again.Sincerely,Amanda Hafner,Task Force General Manager
8/10 Buono
Kendrick
28 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kendrick
Soggiorno di 2 notti a febbraio 2024
Risposta di Task Force General Manager, il giorno 1 mar 2024
Dear Kendrick, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Holiday Inn Express & Suites Summerville. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Amanda Hafner,Task Force General Manager
10/10 Eccellente
Aneesha
Viaggio di coppia
23 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was very comfortable and they had dove products so I didn't have to use mine. King sized bed was amazing.
Aneesha
Risposta di Task Force General Manager, il giorno 24 feb 2024
Dear Aneesha, Thank you for choosing Holiday Inn Express & Suites Summerville, an IHG Hotel for your stay, and we are delighted to hear that you found it very comfortable. We are pleased to have met your expectations with our selection of Dove products, allowing you to travel lighter. It's wonderful to know that you enjoyed the experience of the king-sized bed. Your comfort is our priority, and we look forward to the opportunity to welcome you back for another amazing stay.Sincerely,Amanda Hafner,Task Force General Manager
8/10 Buono
robert
22 feb 2024
robert
Soggiorno di 10 notti a gennaio 2024
Risposta di Task Force General Manager, il giorno 22 mar 2024
Dear Robert, We are pleased you had a nice stay at Holiday Inn Express & Suites Summerville, and we appreciate the kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Amanda HafnerTask Force General Manager
4/10 Scarso
Karen
Viaggio di lavoro
20 feb 2024
Door slamming all throughout the night. Exit door stair door everything pounding your entire room. Hot water took 15 minutes to come out of the shower. Whatever they're using to clean the room smells exactly like a hospital
Karen
Soggiorno di 2 notti a febbraio 2024
Risposta di Amanda Hafner, il giorno 21 feb 2024
Thank you for bringing your recent experience to our attention, and we sincerely apologize for the disturbances you encountered during your stay. Your feedback is crucial, and we will address these issues to improve our guest experience.We regret the inconvenience caused by the door slamming and excessive noise throughout the night. We understand how disruptive this can be, and we will work on implementing measures to minimize noise disturbances for our guests.We also apologize for the delay in hot water availability and the strong scent from our cleaning products. Your comments about the shower will be investigated, and adjustments will be made to ensure a more prompt and efficient supply of hot water. Additionally, we will review our cleaning processes and explore alternative products to ensure a more pleasant and less clinical smell in the rooms.If there's anything else you'd like to share or if you have additional concerns, please feel free to contact our guest relations team at [your contact information]. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay in the future.
10/10 Eccellente
Viaggiatore verificato
12 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Enjoy
It was wonderful and will do it again!!
Viaggiatore verificato
Soggiorno di 1 notte a febbraio 2024
Risposta di Task Force General Manager, il giorno 13 feb 2024
Dear Guest, We are thrilled you had an excellent stay at Holiday Inn Express & Suites Summerville, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Amanda HafnerTask Force General Manager
10/10 Eccellente
Paul
Viaggio di coppia
10 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was very clean, very new. The room was spacious and comfortable and the temp was perfect. The staff were both courteous and helpful. Breakfast was great
Paul
Soggiorno di 3 notti a febbraio 2024
Risposta di Task Force General Manager, il giorno 11 feb 2024
Dear Paul, Thank you for being our guest at Holiday Inn Express & Suites Summerville and sharing your experience. We are delighted to know you were pleased with our well-maintained property, courteous associates, and comfortable accommodations. We also appreciate you mentioning our excellent breakfast. It was a pleasure to host you, and we look forward to your return visit. Sincerely,Amanda Hafner,Task Force General Manager
6/10 Soddisfacente
CHRISTI
7 feb 2024
CHRISTI
Soggiorno di 2 notti a gennaio 2024
Risposta di Task Force Hotel Manager, il giorno 9 feb 2024
Dear Christi, Thank you for staying with us and for sharing your rating. We are happy you had a pleasant visit, but we apologize for not meeting some of your expectations. We hope you will give us an opportunity to provide you with a more outstanding experience on another occasion.Sincerely,Amanda HafnerTask Force General Manager
8/10 Buono
Josh
30 gen 2024
Josh
Soggiorno di 2 notti a gennaio 2024
Risposta di Task Force General Manager, il giorno 1 feb 2024
Dear Josh, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Holiday Inn Express & Suites Summerville. We look forward to welcoming you back on your next visit.Sincerely,Amanda HafnerTask Force General Manager
8/10 Buono
Lori
29 gen 2024
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
First and last impressions werent good but the room was comfortable and clean. Customer service is lacking.
Lori
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 30 gen 2024
Dear Lori, Thank you for sharing your feedback regarding your recent stay at Holiday Inn Express & Suites Summerville. We are delighted to hear that you enjoyed our spotless accommodations. However, we sincerely apologize for the inconvenience you encountered with the service lapses. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to prevent any recurrence. We appreciate your patience and understanding. We look forward to welcoming you back to provide you with the hospitality we are known for.Sincerely,Amanda Hafner,Task Force General Manager
10/10 Eccellente
Lauritza
Viaggio di gruppo
21 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff very friendly no problem checking in
Lauritza
Soggiorno di 1 notte a gennaio 2024
Risposta di GENERAL MANAGER, il giorno 21 gen 2024
Dear Lauritza, We appreciate you letting us know our front desk team went over and above in handling your requests! It was a pleasure having you as our guest, and we look forward to welcoming you back to Holiday Inn Express & Suites Summerville whenever your travels bring you to our area. Sincerely,Amanda Hafner,Task Force General Manager
8/10 Buono
John
15 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
John
Soggiorno di 4 notti a gennaio 2024
Risposta di General Manager, il giorno 17 gen 2024
Dear John, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Holiday Inn Express & Suites Summerville. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Rohan Chopra,General Manager
10/10 Eccellente
nicole
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
9 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I think this is my 3rd stay here and the same young lady is still there! She is really nice and always has a smile. The hotel is clean and tidy and I find it to be quiet. It's in a great location for dining.
nicole
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager, il giorno 10 gen 2024
Dear Nicole, Thank you for being our guest once again at Holiday Inn Express & Suites Summerville and for the feedback. We are delighted to know you were pleased with our devoted associates, ideal location and clean accommodations. It was a pleasure having you here, and we look forward to welcoming you again.Sincerely,Rohan Chopra,General Manager
8/10 Buono
Richard
Viaggio di lavoro
5 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
What I didn't like was that there was a surprise $50.00 charge for extras that may be charged. There is nothing to buy?/ So they are keeping a $50 for 7 to 10 days, with no receipt given and said would go back on card. No need for this charge and was never told that there would be this charge, out side if this the hotel, staff and room were all very good.
Richard
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 10 gen 2024
Dear Richard, Thank you for taking the time to evaluate your recent stay at Holiday Inn Express & Suites Summerville. We are pleased to know you were delighted with our comfortable accommodations and devoted associates. However, we regret your disappointment with our parking fees and regarding your concern about the receipt, we would like to mention that when making a reservation through a third-party website, a receipt is typically given at the same time. If we can be of any further assistance, please let us know; we would be happy to be of service. Thank you for being our guest, and we look forward to welcoming you again.Sincerely,Rohan Chopra,General Manager
10/10 Eccellente
Cheryl
Viaggio con la famiglia
31 dic 2023
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Front desk was rude when asking for toothpaste and a bottle of water.
Cheryl
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 31 dic 2023
Dear Cheryl, Thank you for sharing your feedback regarding your recent stay at Holiday Inn Express & Suites Summerville. While we are delighted to know that you enjoyed your overall time with us, we sincerely apologize for the inconvenience you encountered with the attitude displayed by our associates. This is not typical of our usual standard, and we regret not meeting your expectations. Rest assured, your comments will be addressed with our front desk team to ensure the overall guest experience. We appreciate your patience and understanding. We look forward to the opportunity to welcome you back and provide you with the hospitality we are known for.Sincerely,Rohan Chopra General Manager
10/10 Eccellente
HERNEY
Viaggio con la famiglia
31 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
We had a great time in here! We’ll come back for sure!
HERNEY
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 31 dic 2023
Dear Herney, Thank you for choosing Holiday Inn Express & Suites Summerville and sharing your feedback. We are delighted to hear that your experience was exceptional. We look forward to welcoming you back for another memorable visit.Sincerely,Rohan Chopra General Manager
10/10 Eccellente
MARIO
Viaggio con la famiglia
30 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place, busy area
MARIO
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 31 dic 2023
Dear Mario, Thank you for sharing your feedback regarding your recent stay at Holiday Inn Express & Suites Summerville. We are delighted to know that we have surpassed your expectations and that you enjoyed your experience. We look forward to welcoming you back the next time you are in the area. Wishing you a Happy Holidays and a Happy New Year!Sincerely,Rohan Chopra General Manager
10/10 Eccellente
Brian
30 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Brian
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 30 dic 2023
Dear Brian, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Holiday Inn Express & Suites Summerville, and we look forward to welcoming you back soon. Sincerely,Rohan Chopra General Manager
8/10 Buono
Viaggiatore verificato
Viaggio con la famiglia
26 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not to bad…..
It was conveniently located, and it generally was what we have come to expect for Holiday Inn Express so overall, I would definitely stay there again.
Viaggiatore verificato
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 27 dic 2023
Dear Valued Guest, Thank you for choosing Holiday Inn Express & Suites Summerville and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit and that you enjoyed your overall stay. It is always a joy to see our guests are excited about returning; we look forward to it!Sincerely,Rohan Chopra General Manager
10/10 Eccellente
Bryan
Viaggio con la famiglia
25 dic 2023
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bryan
Soggiorno di 1 notte a dicembre 2023
Risposta di Task Force General Manager, il giorno 31 gen 2024
Dear Bryan, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Holiday Inn Express & Suites Summerville, and we look forward to welcoming you back soon. Sincerely,Amanda Hafner,Task Force General Manager
8/10 Buono
Roger
25 dic 2023
Roger
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 14 gen 2024
Dear Roger, Thank you so much for the terrific rating regarding your stay at Holiday Inn Express & Suites Summerville. We hope you are already planning another trip our way.Sincerely,Rohan Chopra General Manager