Vacanze Sunderland

The stay was very good however the rooms are dated though well maintained. I felt the price was very high for the accommodations. I had expected more for the price ($350) but it was their peak season and they need to price accordingly. Certainly this Inn did not offer the feel or quality level of even a Holiday Inn or Hampton Inn. That being said it was very clean, the staff was very friendly and the breakfast was good.

It's a unique property, a well-converted old mansion. There is no closet, and the floors slope a bit in the rooms, but it's a great room. I think bringing back a real restaurant to the property would be good as I really didn't know what was going on with that Tavern space.

The rooms were spotless and a good size. And is not far from Lenox which was our focus. I’d suggest that guests bring some food with them and there is a supermarket nearby. There is not a morsel of food in the ‘resort’. The tv is complicated and I’m not sure why it is set up the way it is. Check with desk if you need to. I would not advertise as a ‘resort.’

The location was great and the pools and hot tub were nice. Besides for linens, our room looked like it hadn't been cleaned in a couple months. Spider webs and dead spiders in bath tub, cobwebs in multiple parts of suite, and dust/debris all over entry and kitchen counters (I think from replacement of door locks). We had previously stayed here 7 - 8 years ago with no issue. Hopefully this was a fluke. (We didn't complain; we just cleaned up the mess and went on with our stay. So I can't speak to how the staff would have responded to our concerns.)