6/10 Soddisfacente
Celeste, Wilmington
Viaggio di coppia
3 mag 2024
Mi è piaciuto: Pulizia e servizi
This was a good stay but leading up it was a little bizarre. I received the confirmation email and an email from the property with all of the check-in details, but also received emails from the property to provide an email with this message:
Please call us with your email, or email us at ----@--------.--- with your email address. Thank you!
Now how was I supposed to email them back? So, I messaged the hotel that in order to email them outside of the site, I needed an email address because the site didn't allow their email address to go through. They sent the exact same message.
When they called (so they had my phone number, but not my email?), I didn't feel the "southern charm". They were obviously frustrated with me and I thought they should've been frustrated with themselves...They could have texted me with any questions, like "What is your email address?". And most people that I know, can't interrupt their business day to check personal emails or answer random calls from strange numbers.
Other than this, the stay was nice. It's a no frills place but the location is excellent; one turn and you walk down one street to the beach access. Once you're there, the staff works hard to be nice.
I like that the parking lot had wide parking spaces so that others couldn't ding your car taking out luggage. It's in a neighborhood, so you have to drive to dinner. There is a grocery store walking distance away, but no restaurants. The rooms all have views of the marsh.
Celeste
Soggiorno di 2 notti ad aprile 2024