"I am delighted to offer the top rating because of many reasons. They gave my request for room allocation their full consideration. I slept very well, thanks to them. I liked the cleanliness of the room. The hotel manager is very customer friendly and considerate which made my stay at the hotel most ..."

"Newly built hotel, like many hotels in Jakarta it is linked to a Mall. The area is away from the popular business center, it is a hour away with the traffic."

"great facility and location. prestigeous environment and very good hospitality from staff. overall very high quality. only two issues during stay, 1. pool dining too slow(had to cancel aft 50minutes delivery) 2. rotary noise during midnight and early morning very loud (not sure whether construction ..."

"Shangri-la means Top Quality at 360°, everywhere. Best hotel chain, i am in love"

"The hotel overall it is always giving good value for the money Breakfast is a plus with any kind of food available The rooms starts to show their age and might be not perfectly clean Staff always very friendly and efficient"

"The room decor is a little bit outdated but the room was extremely clean. Staff is very polite and friendly. Food at the restaurant for lunch was average and overpriced."