Dear Ms. Maria Teresa, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Budi Wahjono General Manager

Dear Masaki,Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence if you could inform us the detail of your inconvinience.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Toat Edi WijayaGeneral Manager

Dear Ibu Ela,Thank you for your kind review, and it was our pleasure to have you stay with us. I am delighted you enjoyed our service, and our central location enabled you to experience the best of Solo. We look forward to welcoming you back in the near future, and we wish you safe onwards travels. Sincerely, Rudin Ruslan General Manager

Dear Mr/Mrs, Thank you for your kind review, and it was our pleasure to have you stay with us. I am delighted you enjoyed our service, and facilities. We look forward to welcoming you back in the near future, and we wish you safe onwards travels.Sincerely, Rudin Ruslan General Manager

Dear PO-SHEN Thank you for sharing your concerns in reference to your recent experience at Novotel Solo. It is regretful to learn that you had an unpleasant experience. Allow me to express my sincerest regret and apologies as I am distressed that we fell short of your expectations.Guest satisfaction is our main concern and by sharing your observations with us, you have helped us stay in touch with the needs of our guests and allowed us the opportunity to look into the areas where we have not delivered the standards we try so hard to maintain. I hope that this experience will not tarnish your impression to our property and I wish for another chance to welcome you back to Novotel Solo to somehow restore your faith upon us. Warm regards Rudin Ruslan General Manager

Dear Sir/Madam, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Sincerely, Budi Wahjono General Manager

Dear Mr. Simon, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Budi Wahjono General Manager

Dear Mr. Wing Wing Fai, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We sincerely hope to welcome you back in the near future to Novotel Solo. Kind regards, Budi Wahjono General Manager

Dear Sir/Madam, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Budi Wahjono General Manager

Dear Mr. Jaehee, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We sincerely hope to welcome you back in the near future to Novotel Solo. Kind regards, Budi Wahjono General Manager

Dear Sir/Madam, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Budi Wahjono General Manager

Dear Mr. Cristiano, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Budi Wahjono General Manager

Dear Sir/Madam, Thank you for taking you time to provide this review, and it was a pleasure to have you stay with us in Solo. I am delighted that you enjoyed your stay, and I will pass your kind words onto my entire team. I have a wonderful team, and we will certainly look at how we can strive to better our guest service. We sincerely hope to welcome you back in the near future to Novotel Solo. Best wishes, Budi Wahjono General Manager

Dear Mr/s. Fraser, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service; I am so pleased you enjoyed our bedroom. Meanwhile, we are sorry for any disappointment with the wifi connection. My team and I are committed to doing our best, and we sincerely hope to welcome you back in the near future. Kind regards, Budi Wahjono General Manager

Dear Sir/Madam, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Sincerely, Budi Wahjono General Manager

Dear Mr. Andrew, Thank you for sharing your concerns in reference to your recent experience at our hotel. It is regretful to learn that you had an unpleasant experience. Allow me to express my sincerest regret and apologies as I am distressed that we fell short of your expectations and we understand this type of unpleasant experience should not had happened during your stay. Please rest assured that I have personally shared your concerns and feedback to our respective department head for our immediate action regarding those issue. We wish you will give us the opportunity to better serve you in the near future. Sincerely, Budi Wahjono General Manager

Dear Mr/s. Kazuma, Thank you for taking you time to provide this review, and it was a pleasure to have you stay with us in Solo. I am delighted that you enjoyed your stay. We look forward to welcoming you back in the near future, and we wish you safe onwards travels. Best wishes, Budi Wahjono General Manager

Dear Edith, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service; I am so pleased you enjoyed our services and facilities. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Sincerely, Budi Wahjono General Manager

Dear Sir/Madam, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service; I am so pleased you enjoyed our pools, breakfast and room. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Kind regards, Budi Wahjono General Manager

Dear Mr / Mrs. Francis, Thank you very much for staying with us and taking the time to write this positive and things to improve feedback. I am delighted you enjoyed our service, our central location that let our guests to experience the best of Solo. We are looking forward to having the pleasure of welcoming you again to Novotel Solo in the near future, with another cozy experience. Warm Regards, Budi Wahjono General Manager

Dear Mr. Chrisantus, Thank you for taking the time to share with others your last experience in Novotel Solo. We are glad that you enjoyed our service and the traditional javanese ambience. I will share your comments with the team team to encourage them to keep providing the highest guest service possible. See you soon in Solo for another great experience. Warm Regards, Budi Wahjono General Manager

Dear Mr. John Stefanus, Thank you for taking the time to share with other travelers your experience in Novotel Solo. We are glad that you enjoyed our central location and our warm service. We look forward to welcoming you back to the Novotel Solo in the near future. Warm Regards, Budi Wahjono General Manager

Dear valued guest, thank you for visiting Novotel Solo and to give us review. It is a pleasure to receive positive feedback. We hope that we are able to provide what you expected during the stay. We look forward to welcoming you back. Sincerely, Budi Wahjono General Manager

Dear Mr. Tim, thank you for staying in Novotel Solo and to share your experiences during your stay. We are delighted to know that you had nice stay, enjoyed our room, facilities, and hotel location. We look froward to welcoming you back. Sincerely, Budi Wahjono General Manager

Dear Mr. / Ms. Kei, thank you for staying in Novotel Solo and to give us review : good staff correspondence, good price, delicious breakfast, and good room service. We look forward to welcoming you back.

Dear Mr. / Ms. Ashaari, thank you for staying in Novotel Solo and to give us feedback. It is a pleasure to know that our hotel is recommended place to stay. We look forward to welcoming you back. Sincerely, Budi Wahjono, General Manager.

Dear Mr. Muhammad, Thank you very much for staying with us and taking the time to write this positive and things to improve feedback. We are happy to know that we had been chosen as your second home in every Lebaran. We are waiting for you to come back soon. Warm Regards, Budi Wahjono General Manager

Dear Mr / Mrs. A, Thank you for taking the time to post your review, and I am delighted you enjoyed your stay with us. I have a wonderful team, and we continue to strive for the highest possible service. We look forward to the opportunity to serve you again, and hope to see you in Solo again soon. Warm Regards, Budi Wahjono General Manager

Dear Ivan, Thank you for taking your time to share your experience. We regret to learn that we failed to exceed your expectations on this visit. I will review all aspects of our restaurant, to ensure it matches our guest service level. My team and I do strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Ivan, thank you again for sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florent Michaud General Manager