Hotel a Surami

“This is a very simple hotel on a large very noisy road. The people who work there (we had contact with 4 or 5 people at different times in less than one day) are accommodating but do nothing if not asked, and you have to find them first. Positive: Nice mattress Negative: Everything else... - It is very noisy both from the road and the rooms. We had men next to us who were extremely noisy. - The bedding solution is not good with sheets that are uncomfortable and there is one blanket that good for...

“This is a wonderful property in Borjomi, it's a little out of the way but close enough to get a taxi into town. The hotel was great, very comfortable rooms with great staff, and they have a bidet, a true gem.”

“ Laundry service wasn't perfect. Hiking socks were still wet when returing after a full day.”

“This is more a motel then hotel and deserves just 2-2.5 stars. It had no phone service and had only the most basic things, I.e. 1 chair, no table, non-working TV and was quite gloomy. Employees on the other hand were very hospitable and helpful.”

“Ok”

“Iw was nice”

“Very disappointing restaurant service: - staff do not speak English at all, do not speak even Russian in Georgian restaurant 6th floor - completely unfriendly service - low quality of Georgian food did not expect - 3rd time in the hotel, the lam is in the menu and never available - staff have not idea about wine and qualification of wines Sad story, dear management. Especially, for such a wonderful hotel, as you have. Hope that one day, you will explain to your staff one important thing:...

“xxx”

“Hotel ben curato, posizione perfetta, SPA e piscina molto curata. Assolutamente raccomandato. Il luogo è ideale per rilassarsi, a due passi dall’ingresso del parco delle acque termali, ma è anche un ottimo punto di partenza per visitare le bellezze della regione, quale ad esempio VARDIZIA”

“A lovely and comfy hotel, great restaurant downstairs. Better than the “luxury” Crowne Plaza from across the road, where nothing is working. Will definitely consider staying here again if I am back in Borjomi!”

“Property was hardly finished, cleaning service was available by requests numerous requests.staff was friendly and understanding. The hotel was supposed to be a pet friendly, but somehow we got pressure from other tenets and staff was trying to please them, which was big drawback for us. Overall I wouldn’t recommend the place if you traveling with pets.”