Hotel vicino a Surat Diamond Bourse - Surat

“The hotel was closed and it is nothing like what is shown in the pictures ”

“In catering to and expecting international travelers, I would expect a hotel to have electric points adaptable for US plugs. Only certain rooms have it, many others don't. The sizes of the rooms are very small, a queen deluxe room barely has space for 2 persons to keep their bags and squeeze around. There was leakage in many parts of the hotel, including rooms. An ironing board provided by the hotel had a cover sheet which bled color. On using a steam iron for a white shirt, it had severe color...

“Office complex converted to hotel. It's not a four star property. It's a 2 star cateogory. Purely misleading on the web portals. ”

“Not so good property and they have worst breakfast also surrounding is really terrible 24hrs noise of buses if you are spending this much money don’t waste your money over here ”

“Room not properly clean, mosquito were there, couldn't able to sleep properly. Bathroom fittings were bad condition, room telephone not working for calling reception, I had to call their Landline from my phone again and again, staff was not cooperative, not going to stay here again even if provided for free. ”

“Hotel was ok nothing great. Breakfast was very poor”

“Rude staff. Booked the room with breakfast and they never gave me breakfast. When i asked them they said the chef is not here sorry!”

“Worst hotel I have ever been to”

“Staff response to guest requests was delayed. Overall okayish”

“Location is not great. Cable TV - you have to remind them for renewal, Break fast was good. Cleanliness was excellent. Will try one more time stay before giving negative rating.”