Facciata della struttura

Recensioni per Amsterdam Inn & Suites Sussex

2 out of 5
Amsterdam Inn & Suites Sussex
143 Main Street, Sussex, NB

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 363 su 527 recensioni" "
Valutazione di 8 - Buono. 125 su 527 recensioni" "
Valutazione di 6 - Soddisfacente. 21 su 527 recensioni" "
Valutazione di 4 - Scarso. 8 su 527 recensioni" "
Valutazione di 2 - Terribile. 10 su 527 recensioni" "

9,6/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Lorraine

No complaints
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Cindy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to stay. Rooms are spacious and comfortable. WiFi is good.
Soggiorno di 5 notti ad aprile 2024

10/10 Eccellente

Sarah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very helpful staff and lovely location!
Soggiorno di 3 notti ad aprile 2024
Risposta di Vanessa Buchanan, Guest Relations Coordinator, il giorno 25 apr 2024
Good day, Sarah!Thank you for choosing to stay with us and for taking the time to share your experience. We're thrilled to hear that you received very helpful service from our front desk agents, and enjoyed our location.Providing exceptional service to our guests is at the core of what we do, and we're delighted that our team members were able to make your stay memorable.We truly appreciate your feedback and look forward to welcoming you back for another wonderful stay on your next visit to Sussex.

10/10 Eccellente

Mandy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Vanessa Buchanan, Guest Relations Coordinator, il giorno 25 apr 2024
Thank you for choosing to stay with us and for taking the time to rate your experience, Mandy! We're pleased to see that you had a perfect stay with us.We hope to have the pleasure of welcoming you back for another exceptional stay in the future.

10/10 Eccellente

Bethany

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and extremely comfortable bed and pillows.
Soggiorno di 1 notte ad aprile 2024
Risposta di Vanessa Buchanan, Guest Relations Coordinator, il giorno 25 apr 2024
Good day, Bethany! Thank you for choosing to stay with us and for sharing your 5/5 rating with us. We're delighted to hear that you found your room to be clean and comfortable to your needs. Maintaining a clean and comfortable environment is a top priority for us, and we're pleased that we met your expectations in this regard. We understand the importance of starting the day right with a satisfying night's sleep, and we're glad you found it enjoyable.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another pleasant stay soon.

2/10 Terribile

Tracey

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
False advertising. It says pool. There is no pool. You have to drive to another location on a different property. Staff seemed cold and unbothered with our concerns. Our tv didn’t work upon arrival.
Soggiorno di 1 notte a marzo 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 26 mar 2024
Dear Tracey,We are sorry to hear about the issues you encountered during your stay, and we want to extend our sincerest apologies for any inconvenience and disappointment caused. Regarding the pool, we understand the frustration of finding out it is not located on-site as you had expected. We are taking immediate steps to ensure our advertising accurately reflects our amenities and their locations to prevent future misunderstandings.We apologize for any issues with the service provided by our staff. This is not the standard of service we aim to provide. We will address this feedback directly with our team to improve our responsiveness and customer care. Additionally, we apologize for the inconvenience with the TV in your room not working upon arrival. We hope to have the opportunity to provide you with a superior experience in the future.

8/10 Buono

Michael

Soggiorno di 2 notti a marzo 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 8 apr 2024
Hello Michael, thank you for taking the time to rate your recent stay with us. We are glad to see that you had a positive experience overall. We hope to have the opportunity to welcome you back for an even better experience in the future.

6/10 Soddisfacente

Lesley joan

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Construction meant no pool, tacky look and workers shouting to one another. Staff seemed disgruntled by something (construction). Previous stays, we’d been warmly welcomed. This time, I felt like unwelcome intruders. When we got to room, we found former guests dirty socks left in drawer. Just lacklustre in every way.
Soggiorno di 1 notte a marzo 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 18 mar 2024
Dear Lesley,Thank you for sharing your feedback with us. We are disappointed to hear about your recent experience and apologize for the inconvenience caused by the ongoing construction. We understand how important it is to feel welcomed and valued as our guest, and we regret that you did not receive the warm reception you had previously experienced.Additionally, we sincerely apologize for the oversight regarding the cleanliness of your room. This does not reflect our usual standards, and we will address this issue with our housekeeping team to ensure it does not happen again in the future. Your feedback is invaluable to us, and we appreciate you bringing these concerns to our attention. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.

8/10 Buono

Lisa

Viaggio con la famiglia
The hotel was under construction so it was not at its best. My room had pictures that were supposed to be on the wall laying on thr floor. Overall good value for thr price
Soggiorno di 1 notte a marzo 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 12 mar 2024
Thank you for your feedback, Lisa. We apologize for the inconvenience caused by the ongoing construction during your stay. We understand that this may have impacted your experience. Your comments are valuable to us and will help us improve. We're glad that despite this, you found our hotel to offer good value for the price. We hope you'll visit us again once the construction is completed for an even better experience.

10/10 Eccellente

Douglas

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great experience. Definitely rate A for cleanliness and staff services.
Soggiorno di 1 notte a febbraio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 21 feb 2024
Douglas, thank you for choosing to stay with us and for taking the time to share your experience. We are thrilled to hear that you had a great stay and that our cleanliness and staff services met your expectations. Providing a clean and comfortable environment along with exceptional service is our top priority, and we are delighted that we could deliver on that promise during your visit. We would be thrilled to welcome you back for another outstanding stay in the future.

10/10 Eccellente

Christine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 12 feb 2024
Dear Christine,Thank you for taking the time to rate your recent stay with us. Your satisfaction is important to us, and we are delighted to see that you had an enjoyable stay at our property. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Eccellente

sheila

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed on the first level. I had an outside entrance which I didn’t expect. The convenience was appreciated
Soggiorno di 2 notti a febbraio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 7 feb 2024
Dear Sheila,Thank you for choosing to stay with us and for sharing your feedback on Expedia. We're glad to hear that you appreciated the convenience of the outside entrance on the first level of our hotel. Your comfort and satisfaction are important to us, and we're pleased that we could provide you with a positive experience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future!

10/10 Eccellente

Jamie

Soggiorno di 1 notte a febbraio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 20 mar 2024
Dear Jamie,Thank you for taking the time to leave us a 5-star rating! We appreciate your feedback and are pleased to hear that you had a positive experience during your recent stay with us.Your satisfaction is important to us, and we are delighted that we were able to meet your expectations. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean Hot water good Good bed
Soggiorno di 1 notte a gennaio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 25 gen 2024
Dear Richard,Thank you for choosing to stay with us and for taking the time to share your wonderful feedback! We are thrilled to hear that you had a fantastic experience during your recent visit.Maintaining a clean and comfortable environment is of utmost importance to us, and we are delighted that you found our facilities to meet your expectations. Providing reliable hot water and comfortable beds are essential elements of a great stay, and we're glad we could deliver on both fronts.Your positive comments mean the world to us, and we can't wait to welcome you back for another outstanding stay whenever your travels bring you our way!

6/10 Soddisfacente

Katherine

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
Hotel was under construction which we were not aware of when booking. Had to switch rooms as the toilet was broken in the first room but the staff were very helpful.
Soggiorno di 1 notte a gennaio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 22 gen 2024
Dear Katherine,Thank you for taking the time to share your experience with us. We appreciate your feedback.We sincerely apologize for any inconvenience caused by the ongoing construction, and we regret that it impacted your stay. Your comfort is a top priority for us, and we are glad our staff could assist promptly when issues arose.We are currently working to improve our facilities, and we appreciate your understanding during this period. We value your feedback and hope to have the opportunity to provide you with an enhanced experience on your next visit.

2/10 Terribile

Gordon

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
In the hotel description it claimed there was a pool in the facility, to our disapointment there was not. The false promotion of a pool and the unfriendly staff left a discomforting and ungreeting feeling when entering our room fpr the evening. The constant power flickering and noisy halls was enough to not book again.
Soggiorno di 1 notte a gennaio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 19 gen 2024
Dear Gordon,Thank you for sharing your experience with us. We sincerely apologize for any disappointment you encountered during your stay. We understand the importance of accurate information, and we regret any confusion regarding the pool. Your feedback is valuable, and we will address this discrepancy promptly.We also apologize for any inconvenience caused by power flickering and noisy hallways. Please be assured that we take your comments seriously, and I have passed you feedback on to our management team for further review. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.

10/10 Eccellente

Tyler

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 19 gen 2024
Dear Tyler,Thank you for choosing our hotel and taking the time to leave a perfect score! We are delighted to hear that you had a fantastic experience during your stay. Your positive feedback is truly appreciated. Your satisfaction is our priority, and we look forward to welcoming you back for another great stay.

8/10 Buono

Laura

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Property filters as a hotel with a pool, but there isn’t actually a pool onsite, which gives a false impression of the amenities.
Soggiorno di 1 notte a gennaio 2024
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 11 gen 2024
Dear Laura,Thank you for sharing your feedback from your recent stay with us. We appreciate you bringing the discrepancy regarding our pool information to our attention. We sincerely apologize for any confusion or inconvenience this may have caused.We have a partnership with the Civic Centre just minutes away. Our guests are welcome to enjoy complimentary access to the Civic Centre's pool facilities during their stay with us. We will review our property listing to ensure all information is accurate and up-to-date.We appreciate your understanding and look forward to the opportunity to welcome you back for an improved experience.

10/10 Eccellente

Todd

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 4 gen 2024
Dear Todd,Thank you for taking the time to share your positive feedback with us. We appreciate your support and are delighted to know that you had a great experience during your stay. We look forward to welcoming you back in the future.

10/10 Eccellente

Carl

Soggiorno di 1 notte a dicembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 4 gen 2024
Dear Carl,We are thrilled to receive your perfect rating! Thank you for choosing our hotel and for sharing your positive experience. Your feedback will be shared with our team, and we hope to have the pleasure of welcoming you back for another excellent stay.

10/10 Eccellente

Carl

Soggiorno di 1 notte a dicembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 4 gen 2024
Dear Carl,We are thrilled to receive your perfect rating! Thank you for choosing our hotel and for sharing your positive experience. Your feedback will be shared with our team, and we hope to have the pleasure of welcoming you back for another excellent stay.

10/10 Eccellente

Tia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 4 gen 2024
Dear Tia,Thank you for the fantastic rating! We are pleased to hear that you enjoyed your stay with us. Your positive feedback is appreciated, and we look forward to hosting you again whenever your travels bring you back to our area.

8/10 Buono

Patrice

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 22 dic 2023
Dear Patrice,We extend our gratitude for your recent feedback about your stay with us. Your insights are truly appreciated, and we always welcome guest input to enhance our services. We look forward to the possibility of hosting you again at Amsterdam Inn & Suites.

8/10 Buono

Kody, Roachville

Soggiorno di 1 notte a dicembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 22 dic 2023
Dear Kody,Thank you for taking a moment to share your thoughts on your recent stay. Your feedback is valuable to us, and we appreciate you contributing to our ongoing efforts to improve. We hope to have the pleasure of welcoming you back soon.

10/10 Eccellente

Jeremy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean, tidy,
Soggiorno di 2 notti a dicembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 19 dic 2023
Dear Jeremy,Thank you for taking the time to share your feedback. We appreciate your perfect 5 out of 5 rating and are thrilled to hear that you found our accommodations clean and tidy. Your satisfaction is important to us, and we look forward to providing you with another excellent experience during your next stay.

10/10 Eccellente

Donald

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome place to stay to ride the trails with your favourite buggy.
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 7 feb 2024
Dear Donald,Thank you for choosing to stay with us and for sharing your feedback. We are thrilled to hear that you found our hotel to be an awesome place to stay for riding the trails with your favorite buggy! Your satisfaction is important to us, and we're delighted that you had a great experience with us.We hope to have the pleasure of welcoming you back for another fantastic stay whenever you are in the area!

10/10 Eccellente

Doris

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and clean place. Friendly staff.
Soggiorno di 1 notte a novembre 2023
Risposta di Guest Relations Manager, il giorno 28 nov 2023
Dear Doris,We appreciate your positive feedback regarding your recent stay. It is wonderful to hear that you found our hotel nice and clean, and our staff friendly. Thank you for choosing our property, and we look forward to hosting you again in the future.

10/10 Eccellente

William

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay
Soggiorno di 1 notte a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 28 nov 2023
Dear William,Thank you for taking the time to share your positive experience. We are delighted to hear that you had a great stay with us. Our team works hard to ensure guests have a comfortable and enjoyable time, and we appreciate your kind words. We hope to welcome you back for another excellent stay in the future.

8/10 Buono

Rino

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Check-in was rapid and our room was ready to receive us. We stayed in a double queen bed room. The room was clean and nice. A mini-bar fridge was in the room. The only thing that was a bit annoying was all the regulations about having the dog with us. We had to sign a document that we we respect the about dozen regulations.
Soggiorno di 2 notti a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 28 nov 2023
Dear Rino,We appreciate your feedback and are glad to hear that your check-in was smooth, and you found your room clean and comfortable. We understand that pet regulations can sometimes seem extensive, and we appreciate your cooperation in adhering to them. Our guests' comfort and safety, including those with pets, are of utmost importance to us.We sincerely hope to have the pleasure of welcoming you back in the future.

10/10 Eccellente

Cody

Soggiorno di 1 notte a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 14 dic 2023
Dear Cody,Thank you for taking the time to leave a positive review. We are thrilled to hear that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for another fantastic stay.

2/10 Terribile

Lana

Soggiorno di 1 notte a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 14 dic 2023
Dear Lana,Thank you for providing feedback on your recent stay with us. We are disappointed to learn that your experience did not meet your expectations, and we sincerely apologize for any shortcomings during your recent stay. Our goal is for guests to always leave fully satisfied with their stay, and we apologize this was not the case. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Earle

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place too stay
Soggiorno di 1 notte a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 22 nov 2023
Dear Earle,Thank you for taking the time to share your positive feedback regarding your recent stay. We are delighted to receive your perfect rating and appreciate your kind words.It's fantastic to hear that you had a great experience at our hotel. Providing exceptional service and a comfortable environment for our guests is our top priority, and we're thrilled that we could meet your expectations.We value your input and look forward to welcoming you back for another excellent stay in the future.

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great night sleep, had to check out early and had no issue. Great staff, nice clean room, no noise. Coffee was descent as well. If you are near, stay here...:)
Soggiorno di 5 notti a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 20 nov 2023
Dear David,Thank you for taking the time to share your positive experience. We are thrilled to hear that you had a great night's sleep and encountered no issues during your early check-out. It is fantastic to know that you found our staff great, the room clean and quiet, and the coffee descent. Your recommendation is appreciated, and we look forward to welcoming you back whenever you are in the area.

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall very beautiful property. Staff was very nice, room was very clean. Enjoyed the complimentary breakfast, lots to choose from.
Soggiorno di 1 notte a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 17 nov 2023
Dear Gary,Thank you for sharing your positive experience. We are delighted to hear that you found our property beautiful, our staff very nice, and your room very clean. It is wonderful to know that you enjoyed the complimentary breakfast with plenty of options. We appreciate your kind words and look forward to the pleasure of hosting you again on your next visit.

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Cmfortable beds..friendly staff
Soggiorno di 2 notti a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 14 nov 2023
Dear Linda,Thank you for your positive review. We are thrilled to hear that you found our beds comfortable and our staff friendly. Providing a pleasant experience for our guests is always our priority. We look forward to welcoming you back for another comfortable stay.

4/10 Scarso

Eric, Dsl de Drummond

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 14 nov 2023
Dear Eric,Thank you for taking the time to share your feedback with us. We are sorry to see that your experience did not meet your expectations. If there are any specific areas where we can improve or if you have any concerns you would like to discuss, please feel free to reach out. We value your input and hope to have the opportunity to better serve you in the future.

10/10 Eccellente

Chadwick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Outstanding
An especially pleasant one-night stay at an inn that did everything right. Learned that they have other locations in NB. Don't hesitate to stay with them.
Soggiorno di 1 notte a ottobre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 7 nov 2023
Thank you, Chadwick, for taking the time to share your feedback and your outstanding experience during your one-night stay at our hotel. We are thrilled to hear that you had such a pleasant stay and that we did everything right. It's great to know that you have learned about our other locations in New Brunswick, and we appreciate your recommendation. We can not wait to welcome you back to our inn or any of our other locations in the future!

10/10 Eccellente

Andrea

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great service, delicious breakfast, and comfy bed!
We checked in late (close to midnight) and were greeted by a friendly and accommodating staff member. The beds were extremely comfortable, and the room was immaculate. The following day, we were treated to a complimentary hot breakfast, which was delicious! We will definitely stay again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 7 nov 2023
Good morning Andrea, thank you for choosing our hotel and for sharing your feedback. We are delighted to hear about your great experience at our hotel. We are happy to know that our staff made your arrival friendly and accommodating. It's also fantastic that you found the beds extremely comfortable and the room immaculate. We take pride in providing clean and comfortable accommodations. The fact that you enjoyed the complimentary hot breakfast is wonderful news! We look forward to having you as our guest again, and we appreciate your kind words.

6/10 Soddisfacente

Leonard, Bedford

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
It was under some construction so looked rather rundown. Breakfast is not very good. But room clean and we a great sleep
Soggiorno di 1 notte a ottobre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 3 nov 2023
Thank you, Leonard, for your review and feedback. We apologize for any inconvenience caused by the ongoing minor construction, and we appreciate your understanding during this process. Your comments about the breakfast are duly noted, and we will look into ways to improve it. We are glad to hear that you had a great night's sleep and found the room clean. Your feedback helps us enhance our guests' experiences. We hope you will consider staying with us again in the future.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

6/10 Soddisfacente

Cindy

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
property is dated, walls thin, but location isn't the worst.
Soggiorno di 4 notti a ottobre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 1 nov 2023
Thank you for sharing your feedback, Cindy. We appreciate your comments about our hotel. We continually strive to improve our guests' experiences, and your input is essential to this process. We will take your comments about the property into consideration, and we will use them to enhance the quality of our services. We hope to provide a better experience for you in the future.

10/10 Eccellente

Candace

Soggiorno di 2 notti a ottobre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 17 ott 2023
Good morning, Candace! Thank you for taking the time to leave a perfect 10/10 review. We are thrilled to hear about your positive experience during your stay. Your satisfaction is what we aim for, and we hope to welcome you back again soon.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

8/10 Buono

John

Soggiorno di 1 notte a ottobre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 3 nov 2023
Thank you for taking the time to leave a review, John. We appreciate your feedback and are delighted to hear that you had a satisfactory stay. We hope to welcome you back for another stay whenever your travels bring you to the area.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

10/10 Eccellente

Patricia, Sherburne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very Clean and helpful staff
Soggiorno di 1 notte a ottobre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 16 ott 2023
Thank you, Patricia, for sharing your positive review. We are delighted to hear that you found our hotel very clean and our staff helpful. Your satisfaction is important to us, and we look forward to welcoming you back again!Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

10/10 Eccellente

Gail

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 16 ott 2023
Thank you, Gail, for your perfect rating. We are thrilled to see that you had a wonderful experience during your stay. If you ever have any specific feedback or suggestions to share, please don't hesitate to let us know. Your feedback is valuable to us, and we look forward to serving you again in the future.

8/10 Buono

Estrellita

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The hotel is in a nice location, well maintained and looked after. The Staff was for the most part friendly and helpful. Breakfast was continental and fresh. Even the coffee was decent :-)
Soggiorno di 1 notte a settembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 16 ott 2023
Good morning Estrellita, thank you for your review and kind words about our location, maintenance, and friendly staff. We are glad you enjoyed the breakfast and found the coffee to your liking. We aim to provide a pleasant experience for all our guests, and your feedback is appreciated.We hope to welcome you back in the future.

10/10 Eccellente

J. Emily

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent!! 10 plus !! Super clean . Breakfast awesome!!
Soggiorno di 1 notte a settembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 29 set 2023
Good morning, thank you so much for your excellent review and the 10+ rating! We are delighted to hear that you found our hotel super clean and enjoyed our awesome breakfast. Your satisfaction is our priority, and we look forward to serving you again in the future.

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Comfortable clean rooms and nice breakfast.
Soggiorno di 1 notte a settembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 29 set 2023
We appreciate your 5-star review and your kind words, Susan. It is wonderful to hear that you found our rooms comfortable and clean, and you enjoyed our breakfast. We hope to provide you with another enjoyable stay when you return.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The lady at the front desk was able to give us a ground floor room when asked, even though it was inconvenient for her on the computer. I really appreciated that!
Soggiorno di 1 notte a settembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 25 set 2023
Dear Becky,Thank you for sharing your feedback on Expedia. We're delighted to hear about your positive experience with our front desk staff. It's our goal to accommodate our guests' requests to the best of our ability, and we're pleased that our team was able to provide you with a ground floor room, even if it was a bit inconvenient on the computer. Your satisfaction is important to us, and we're glad we could make your stay more comfortable.If you have any specific comments or requests for your future stays, please feel free to share them with us. We look forward to welcoming you back in the future.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

10/10 Eccellente

kaare

Soggiorno di 1 notte a settembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 16 ott 2023
Thank you, Kaare, for taking the time to leave us a positive rating. We are delighted that you had a great experience during your stay. We look forward to welcoming you again in the future.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites

8/10 Buono

Charles

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Rhea McKnight, Guest Relations Manager, il giorno 21 set 2023
Thank you for your feedback, Charles. We appreciate your rating and hope you had a comfortable stay. Your feedback is valuable and helps us enhance the experience for all our guests. We hope to have the opportunity to host you again in the future.Sincerely,Rhea McKnight Guest Relations ManagerAmsterdam Inn & Suites