Vacanze a Swoszowice

Convenient location.

In questo hotel mi sono trovata bene, posizione fantastica in pieno centro. Colazione sublime con tanto di menù alla carta compreso nel prezzo. La prima notte ho avuto freddo per via dell'aria condizionata che non si poteva spegnere da sola e il giorno dopo ho esposto il problema alla reception e hanno risoldo da lì.

Hotel situato in una bellissima piazzetta di fronte al cimitero ebraico… belle e ampie camere, personale gentile.. tutto positivo, ci ritornerei.

Avoid this property at all costs. We booked Liv Apartments specifically because breakfast was included and delivered to the room. On arrival, we were wrongly told we had to pay extra and had to spend hours arguing before they honoured the booking. After one correct breakfast, they ignored our meal choices and repeatedly delivered the same meat breakfasts despite my partner being vegan. They then stopped responding to calls and messages altogether. To make matters worse, the apartment itself was in poor condition: broken windows, a broken hairdryer, a broken shower head, and towels that smelled terrible. Customer service was non-existent, communication was ignored, and the services advertised were simply not provided. This was one of the worst accommodation experiences I've had, and I cannot recommend this property to anyone. Also avoid as there is active tram line outside the property that won't let you sleep.