Terrazza/patio

Recensioni per Courtyard by Marriott Tallahassee Downtown/Capitol

3 out of 5
Courtyard by Marriott Tallahassee Downtown/Capitol
1018 Apalachee Pkwy, Tallahassee, FL

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 482 su 1003 recensioni" "
Valutazione di 8 - Buono. 303 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 104 su 1003 recensioni" "
Valutazione di 4 - Scarso. 64 su 1003 recensioni" "
Valutazione di 2 - Terribile. 50 su 1003 recensioni" "

8,4/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

VINCENZO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti ad agosto 2019
Risposta di General Manager, il giorno 19 ago 2019
Dear Vincenzo, we are glad you enjoyed your time at Courtyard Tallahassee Downtown/Capitol. Thank you for your wonderful rating, and we look forward to your next visit. Keith Hoogerheyde, General Manager

10/10 Eccellente

Sequayah

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was great
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Sequayah, Thank you for choosing the Courtyard Tallahassee Downtown/Capitol for your recent stay. It was a pleasure to read your comments about the outstanding hospitality you received from our associates, and that we exceeded your expectations. We are dedicated to going above and beyond to make each guest's stay exceptional; therefore, we appreciate you recognizing our efforts. We were glad to have you as our guest, and we hope to have the pleasure of doing so again the next time you are in Tallahassee.Matthew Hemmerle General Manager

8/10 Buono

Tyja

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The balcony could have been cleaner but it wasn’t terrible.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 21 apr 2024
Dear Tyja, Thank you for being our guest at Courtyard Tallahassee Downtown Capitol and for your kind feedback. While we are glad your overall experience was pleasant, we regret not meeting your expectations. We are sorry for the cleanliness issues you had with the balcony, and we will share your comments with our housekeeping team to ensure this is not repeated. We appreciate your patience and hope you will revisit us in the near future.Matthew Hemmerle General Manager

10/10 Eccellente

Markesha

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here with my daughter and was extremely pleased with the service and room accommodations. Will definitely return.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 17 apr 2024
Dear Markesha, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are glad you liked our comfortable accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. It is always a joy to see our guests are excited about returning; we look forward to it!Matthew Hemmerle General Manager

8/10 Buono

Alicia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was friendly, welcoming and professional. Rooms are overall clean. Did note in bathroom the walls above trim and the trim itself were dirty. Was only there for 1 night, but would stay here again as I enjoy Marriott properties.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 13 apr 2024
Dear Alicia, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. However, we are sorry for the cleanliness concerns that you had. We have noted your comments and will share them appropriately. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. We look forward to your next visit.Matthew HemmerleGeneral Manager

8/10 Buono

Joseph

Mi è piaciuto: Pulizia e personale e servizio
Overall not bad. No breakfast or coffee
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 1 apr 2024
Dear Joseph, We are happy you chose Courtyard Tallahassee Downtown/Capitol for your recent visit to Florida. While we are glad that you loved most of your time with us, we regret any inconvenience caused. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Matthew HemmerleGeneral Manager

10/10 Eccellente

HECTOR

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 29 mar 2024
Dear Hector, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Tallahassee Downtown/Capitol; we hope to see you again soon. Matthew HemmerleGeneral Manager

2/10 Terribile

Kevin

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
At 1:30am someone gained access to our room and walked into our room. I am unsure how this person came into our room - but it was the strangest and most unnerving feeling. I thought we were about to be robbed. I yelled at the intruder and the person quickly ran out of our room. I attempted to call the front desk to report this, but nobody answered. I’ll never come back to this hotel again.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 17 mar 2024
Dear Kevin, Thank you for taking the time to evaluate our hotel. We sincerely apologize for your unfortunate experience during your recent stay with us. It is very concerning to read your comments as we take the safety of our guests very seriously. Such incidents are very unusual at our hotel, and we truly regret that this was your experience. We understand your frustration and are grateful for your patience. We hope you will change your mind and give us another opportunity to provide you with excellent hospitality for which we are known.Matthew Hemmerle General Manager

8/10 Buono

Dawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 28 feb 2024
Dear Dawn, thank you for sharing the nice rating about your experience at Courtyard Tallahassee Downtown/Capitol. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Matthew Hemmerle General Manager

8/10 Buono

Alena

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 21 feb 2024
Dear Alena, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Matthew Hemmerle General Manager

10/10 Eccellente

Marilyn, Miami Lakes

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 9 feb 2024
Dear Marilyn, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Tallahassee Downtown/Capitol. We look forward to your return and wish you all the best with your future travels.Matthew Hemmerle,General Manager

10/10 Eccellente

Katrina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice clean quiet stay
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 5 feb 2024
Dear Katrina, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you liked our well-maintained hotel. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Matthew Hemmerle General Manager

10/10 Eccellente

Sylvia

Muy buen hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 4 feb 2024
Dear Sylvia, Thank you for choosing Courtyard Tallahassee Downtown/Capitol and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Matthew Hemmerle General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great go-to for Tallahassee Memorial
The staff was amazingly accommodating and hotel was all-around great.
Soggiorno di 2 notti a gennaio 2024
Risposta di General Manager , il giorno 28 gen 2024
Dear Valued Guest, Thank you for taking the time to share that your stay at Courtyard Tallahassee Downtown/Capitol was perfect in every way. We are delighted to read that you thoroughly enjoyed your time with us, especially the service delivered by our friendly staff. Whether heading to Florida for family fun or business, we always want to ensure your stay is a success! It was our pleasure hosting you, and we look forward to your return.Matthew Hemmerle General Manager

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 19 gen 2024
Dear William, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Tallahassee Downtown/Capitol.Matthew Hemmerle General Manager

4/10 Scarso

kathy

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
The remote for the tv did not work. Had to request a different remote 3 times! The service in the “so called” restaurant was very bad. The attendant was on his phone mostly. He did not know what a draft beer was. He took my husbands food order, gave him water, put order in and never asked for mine. We had been traveling for hours, needed a nice break. Not sure what was wrong with the server, but he did not want to be there, not at all interested in serving us.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 16 gen 2024
Dear Kathy, Thank you for sharing your honest feedback. We hope you will accept our deepest apologies for the level of service you received from one of our staff. We take our guests' comments seriously, as they will help us enhance the experience for future guests. We regret the inconvenience and are grateful for your patience. We are also sorry for the maintenance issue you encountered. We appreciate your feedback and hope to have another opportunity to show you the exceptional hospitality you always deserve and that we are known for providing.Matthew Hemmerle, General Manager

10/10 Eccellente

adam, Memphis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 15 gen 2024
Dear Adam, We are pleased your stay was a fantastic one and want to thank you for your excellent rating. All of us at Courtyard Tallahassee Downtown/Capitol look forward to your next visit. Matthew Hemmerle General Manager

6/10 Soddisfacente

Neene

Mi è piaciuto: Pulizia e comfort della camera
Disappointing
Hotel was clean and comfortable but outdated a bit. Room thermostat did not work. No answer when calling for maintenance. Extremely disappointed to learn that the hotel restaurant and bar would not be opening due to low registration numbers. Specifically chose this location and paid a higher rate than other available options because I didn’t want to have to leave the hotel for food after arriving
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 1 gen 2024
Dear Neene, Thank you for taking the time to post a review. We apologize for not meeting your expectations and for the difficulty you had with keeping your room at a comfortable temperature. It is also disappointing to read about the unsatisfactory service you received from us. Please be assured we will follow up on your comments appropriately, and we will take steps to ensure we focus on providing flawless hospitality and accommodations to our guests. We also appreciate you sharing your specific concerns. We are grateful for all of your feedback, as we are always looking for ways to improve. We hope you will consider us for your next visit to the area so we may have the opportunity to better your stay.Matthew Hemmerle, General Manager

10/10 Eccellente

Michel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the friendly staff!
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 29 dic 2023
Dear Michel, We are pleased you enjoyed your stay at Courtyard Tallahassee Downtown/Capitol. We appreciate your comments regarding our hospitality. We are excited to share these kind remarks with our associates. Thank you for being our guest, and we look forward to welcoming you again soon. We hope you are having a good weekend! Matthew Hemmerle General Manager

8/10 Buono

Carol

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very long corridors to get to room. A bit difficult to find your way back to main entrance.
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 23 dic 2023
Dear Carol, Thank you for your nice rating and for letting us know your stay at Courtyard Tallahassee Downtown/Capitol was overall pleasant. That said, we regret not meeting some of your expectations and will share your comments appropriately. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Matthew Hemmerle General Manager

10/10 Eccellente

Kevin

Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 9 gen 2024
Dear Kevin, Thank you for the generous rating of Courtyard Tallahassee Downtown/Capitol. We are delighted you enjoyed your stay and appreciate you taking the time to recommend us to fellow travelers. We look forward to having you again on your next visit to the area. Matthew Hemmerle General Manager

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 15 dic 2023
Dear James, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager

10/10 Eccellente

Dale

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di General Manager, il giorno 11 dic 2023
Dear Dale, We are thrilled you had an excellent stay at Courtyard Tallahassee Downtown/Capitol, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Matthew Hemmerle General Manager

2/10 Terribile

Jerome Corey

Soggiorno di 3 notti a dicembre 2023
Risposta di General Manager, il giorno 27 dic 2023
Dear Mr. Corey,Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Matthew Hemmerle General Manager

6/10 Soddisfacente

Balakrishnan

Viaggio con la famiglia
Some of the staff were not the most friendly. At breakfast, even though it was a paid breakfast, they had run out of fruit and on the second day they could not even give me a glass of warm milk for my son. They said they were out of milk and could only give me half and half. They also kind of made a face when I said I needed it warmed up. Very unlike experiences I have had at Marriott properties before. I am very unlikely to stay here again if I were to visit Tallahassee
Soggiorno di 3 notti a novembre 2023
Risposta di General Manager, il giorno 10 dic 2023
Dear Balakrishnan, Thank you for staying with us and for your review. We apologize for the concerns you had with the breakfast and the unsatisfactory service received from our breakfast team. Providing exceptional hospitality to every guest is our top priority; therefore, we regret that this was not your experience. We will address this with the appropriate team to ensure such issues are not repeated. We appreciate your patience and hope to have another opportunity to provide you with the exceptional service you should have received on this visit. Matthew Hemmerle, General Manager

10/10 Eccellente

Samuel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
ok
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 5 dic 2023
Dear Samuel, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager

2/10 Terribile

Jonathan

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely Terrible. Do not stay here.
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 29 nov 2023
Dear Jonathan, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations, and we can understand the frustration this caused. We always want to make every effort to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the exceptional experience that you should always expect from us.Matthew Hemmerle General Manager

10/10 Eccellente

Jack

Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 17 dic 2023
Dear Jack, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager

8/10 Buono

Ronald

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Shower floor did not appear to be clean, looked like clay stain. Front desk was unable to find marriot rewards number
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 29 nov 2023
Dear Ronald, Thank you for choosing to stay with us at Courtyard Tallahassee Downtown/Capitol and we are grateful for your loyalty to our brand. We are glad to know you overall had a pleasant time with us, and we have also taken note of your additional comments. We regret the issues you faced while checking in, and we can understand the frustration this caused. We know the importance of first impressions; therefore, we will address your feedback with our front desk associates. We are also sorry for the oversights made in servicing your room, and we will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your patience and look forward to welcoming you again.Matthew Hemmerle General Manager

10/10 Eccellente

Jennifer

Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 7 dic 2023
Dear Jennifer, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Matthew Hemmerle General Manager

10/10 Eccellente

Georgia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
The staff were super friendly and the check in / check out was speedy. The rooms were spacious and I loved the location.
Soggiorno di 4 notti a novembre 2023
Risposta di General Manager, il giorno 14 nov 2023
Dear Georgia, Thank you for choosing us for your recent stay and for taking the time to share your experience. We are thrilled you appreciated not only our friendly team and convenient location, but also our spacious rooms. We hope that on your next visit to Tallahassee, you will choose to stay with us again. Matthew Hemmerle General Manager

10/10 Eccellente

Tramias

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was 10/10 I will come back a lot
Soggiorno di 1 notte a novembre 2023
Risposta di General Manager, il giorno 7 nov 2023
Dear Tramias, Thank you for choosing to stay with us and for leaving a positive rating. We are delighted to know you had a great experience here at Courtyard Tallahassee Downtown/Capitol. We look forward to welcoming you back on your next visit to the area. Matthew Hemmerle General Manager

10/10 Eccellente

DELIA A

Soggiorno di 3 notti a ottobre 2023
Risposta di General Manager, il giorno 10 nov 2023
Dear Delia, We are thrilled you had an excellent stay at Courtyard Tallahassee Downtown/Capitol, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Matthew Hemmerle, General Manager

10/10 Eccellente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great stay
Quick trip but great stay
Soggiorno di 1 notte a ottobre 2023
Risposta di General Manager, il giorno 21 ott 2023
Dear William, Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. We look forward to your next visit.Matthew Hemmerle General Manager

10/10 Eccellente

Elizabeth

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 2 ott 2023
Dear Elizabeth, Thank you for the wonderful rating for Courtyard Tallahassee Downtown/Capitol. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Matthew Hemmerle General Manager

10/10 Eccellente

Stacey

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 30 set 2023
Dear Stacey, We are thrilled you had an excellent stay at Courtyard Tallahassee Downtown/Capitol, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Matthew Hemmerle General Manager

4/10 Scarso

Shawn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is the noisiest place I have ever stayed! Just needed a quiet place to sleep before an early flight. Instead, people yelling, loud in the halls, housekeeping vacuuming in the evening, banging vacuum into every door, and slamming doors all night. Neighbor slammed door at least 6 times over and over at 10:30 pm. Not peaceful, not restful…
Soggiorno di 1 notte a settembre 2023
Risposta di General Manager, il giorno 16 set 2023
Dear Shawn,Thank you for taking the time to review our hotel. We pride ourselves on delivering a memorable hotel experience in all aspects; however, we regret not meeting all of your expectations. Please accept our apologies for the noise concerns you experienced from the neighboring room and hallway. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as comfortable as possible. Thank you for choosing us, and we hope you will give us another chance the next time you visit the area.Matthew Hemmerle General Manager

10/10 Eccellente

ROXANA

Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 22 set 2023
Dear Roxana, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Tallahassee Downtown/Capitol. We look forward to your return and wish you all the best with your future travels.Matthew Hemmerle General Manager

8/10 Buono

Maria

Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 27 ago 2023
Dear Maria, We appreciate you taking the time to leave your rating regarding your recent stay at the Courtyard Tallahassee Downtown/Capitol. It is a pleasure to know you enjoyed your time with us. Your feedback is essential to us! We appreciate your patronage and hope that we will have a chance to serve you again in the future. Matthew Hemmerle,General Manager

10/10 Eccellente

Karen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and easy location to FSU and our daughter’s apt! Right by Target and other great places that parents need for their college students. A new Mexican restaurant just opened nearby and it was fabulous!
Soggiorno di 1 notte ad agosto 2023
Risposta di GENERAL MANAGER, il giorno 26 ago 2023
Dear Karen, Thank you for the excellent review of your stay at Courtyard Tallahassee Downtown/Capitol. Situated in the heart of downtown, we offer easy access to the sights and sounds of the city. We are pleased you found our location near FSU, to be ideal for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Matthew Hemmerle, General Manager

6/10 Soddisfacente

sandra

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The staff is very fr
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 20 ago 2023
Dear Sandra, Thank you for choosing to stay with us. We want every guest to have an exceptional experience, so we are sorry if we fell short in some aspects. We hope to have another chance to deliver the excellent hospitality for which we are known.Matthew Hemmerle, General Manager

10/10 Eccellente

Michelle

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff super friendly and hotel super clean
Soggiorno di 3 notti ad agosto 2023
Risposta di General Manager, il giorno 17 ago 2023
Dear Michelle,Thank you for choosing us and for taking the time to post a review. We are delighted to have exceeded your expectations and that you liked our well-appointed accommodations and friendly associates. It was our pleasure accommodating you, and we hope you will make Courtyard Tallahassee Downtown/Capitol your home away from home whenever your travels bring you to our city. We look forward to your next visit.Matthew Hemmerle General Manager

10/10 Eccellente

Robert

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
TLh bisit
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 15 ago 2023
Dear Robert, Thank you for choosing Courtyard Tallahassee Downtown/Capitol. We are dedicated to providing a comfortable and pleasing atmosphere for our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Matthew Hemmerle General Manager

8/10 Buono

Elba

Nothing, no Bar no entertainment
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 15 ago 2023
Dear Elba, Thank you for sharing your experience at Courtyard Tallahassee Downtown/Capitol. While we appreciate your nice rating, we are sorry for not meeting some of your expectations. We value your remarks and will share them with our team. Thank you once more for allowing us to be of service, and we look forward to having the pleasure of doing so again. Matthew Hemmerle General Manager

8/10 Buono

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 15 ago 2023
Dear Kevin, Thank you for the nice rating regarding your stay at Courtyard Tallahassee Downtown/Capitol. We look forward to you are already planning another trip our way. Matthew Hemmerle General Manager

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
great
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 13 ago 2023
Dear David, Thank you for staying at Courtyard Tallahassee Downtown/Capitol and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Matthew Hemmerle,General Manager

8/10 Buono

Jibril

Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager, il giorno 28 ago 2023
Dear Gibril, Thank you for being our guest at Courtyard Tallahassee Downtown/Capitol. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Matthew Hemmerle General Manager

10/10 Eccellente

Pamela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The entire staff cared about our comfort. A big thanks to your crew starting with the first person we met which was Marcus. Thank you for caring. Our world needs more people like you! God bless you all!
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 6 ago 2023
Dear Pamela, Thank you for reviewing your stay at the Courtyard Tallahassee Downtown/Capitol. We are delighted to read that Marcus helped to make your stay even more comfortable. Your compliments will surely be shared with him and our entire team. It was a pleasure serving you, and we look forward to having you again soon. Matthew Hemmerle General Manager

2/10 Terribile

Dan

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Messing around with room rates. No TV
No hot water in sink, no fan in bathroom to get rid of steam, AC unit was extremely loud, I was charged 140.00 more the second night than the first night. Two nights for over 600.00? No breakfast amenities? No TV service at all. Just so disappointed in everything, and we thought for the cost, it should be near perfect, I thought it was a nice hotel. But won’t stay here again and my daughter goes to school here.
Soggiorno di 2 notti ad agosto 2023
Risposta di General Manager , il giorno 8 ago 2023
Dear Dan, Thank you for being our guest. We are very sorry for the multiple issues you encountered in your room and for the negative impression they left on you. We are known for our exceptional service and attention to detail, and we are disappointed this was not your experience. We have reviewed your comments with our associates to correct and prevent these issues from repeating. We also regret your disappointment with the cost of your stay. We are grateful for your valuable feedback and hope you will consider giving us another chance to prove we are up to the task of delivering a seamless, outstanding stay.Matthew Hemmerle General Manager

10/10 Eccellente

IVAN

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
El personal de la carpeta ha sido muy cortés y amable. Toda la habitación está muy limpia.
Soggiorno di 1 notte ad agosto 2023
Risposta di General Manager, il giorno 6 ago 2023
Dear Ivan, Thank you for making Courtyard Tallahassee Downtown/Capitol a part of your travel plans. It was a pleasure to read your comments about the outstanding hospitality you received from our associates and that you loved our clean accommodations. We will share your kind remarks with everyone. We were glad to have you as our guest and look forward to having the pleasure of doing so again the next time you are in Tallahassee. Matthew Hemmerle General Manager