Hotel con piscina a Tanah Rata

“The checkin process is terrible.. The checkin time given was 2:30 PM. We reached the hotel by 3:30 PM.. We need to get a token to go to the reception desk.. There was a waiting time of about 50 mins just to reach the reception desk for checkin. After so much wait, when reached checkin desk - they simply told - Room is not ready.. Howcome, when the checkin time in 2:30 PM, even at 4:30 PM the room is not ready. (We even paid 100% payment in advance) The wait area is also jam-packed. ...

“One of the better hotel in the town”

“Rooms are clean and decent. There is a small pool on rooftop and free laundry machine and dryers for guests”

“at the check in , 1. reception unable to find my booking . it take her a while to find it. only has one staff attending to one big grp check in Hotel room 1. House cleaning - checked in with room no towel n toilet roll. 2. Internet connection - not working at all despite inform the reception 3. Aircon started to leaked at 2nd night ( room 110) ”

“ I checked out from another hotel to go to D Kelly, and was so glad I did. The ambiance was very welcoming, modern, hi-tech, and easily found. The parking was so convenient and classy. For a hotel that gives the vibe of a 5-star, the check-in process was unmatched, slow and inefficient front desk people. The breakfast buffet was not impressive, but if you convert to US dollar, it's so cheap, so no loss there.”